BrandInsightAI Insights
Property · a live data story

Property Portals & Agents,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about property portals & agents — and record exactly which brands they put forward. Right now, Zoopla owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Zoopla is the default answer.

Named in 28% of property portals & agents answers, typically in position 1.9. Rightmove follows at 27%, OnTheMarket at 17%.

Rightmove
27% of answers
Zoopla
28% of answers
OnTheMarket
17% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Zoopla 28% 1.9 38% 53%
2Rightmove 27% 1.6 18% 31%
3OnTheMarket 17% 2.9 10% 33%
4TravelTime 7% 1.5 8% 67%
5Crystal Roof 3% 1.5 5%
6OpenRent 3% 2.0 0% 0%
7Jitty 3% 4.0 3% 100%
8Persimmon 2% 1.0 0%
9School Guide 2% 1.0 0%
10UK Crime Check 2% 1.0 0%
11Bellway 2% 2.0 0%
12HomeThink 2% 2.0 5%
13Barratt Homes 2% 3.0 3%
14StreetCheck 2% 3.0 0%
15PrimeLocation 2% 4.0 0%
What AI wants here

Zoopla is named most. That is not the same as being wanted.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In property portals & agents, Rightmove leads attraction at 109 against PrimeLocation at 95, indexed on the category at 100.

Attraction
Rightmove109
PrimeLocation95
14-point spread
Affinity
Rightmove105
PrimeLocation98
7-point spread
Attachment
Rightmove103
PrimeLocation99
4-point spread
Rightmove: Attraction 109, Affinity 105, Attachment 103
Rightmove
Magnetic but unbought
Zoopla: Attraction 102, Affinity 98, Attachment 99
Zoopla
Category default
OnTheMarket: Attraction 95, Affinity 98, Attachment 99
OnTheMarket
Habit, not love
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full property portals & agents desire edition →

Who AI trusts here

The referees of property portals & agents.

The independent sources AI models cite when answering property portals & agents questions — the places a brand needs to be seen, reviewed and ranked.

gov.uk 35 cites
google.com 17 cites
reddit.com 5 cites
moneyhelper.org.uk 4 cites
police.uk 4 cites
gov.wales 3 cites
hoa.org.uk 3 cites
moneysupermarket.com 3 cites
ons.gov.uk 3 cites
propertypassport.uk 3 cites
Read is not cited

TravelTime converts reads into citations. Rightmove doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? TravelTime converts 67% of reads; Rightmove just 31%. That gap is a content problem, not a visibility problem.

TravelTime · read 3×67%
Zoopla · read 15×53%
OnTheMarket · read 6×33%
Rightmove · read 13×31%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Zoopla28%1.938%53%
2Rightmove27%1.618%31%
3OnTheMarket17%2.910%33%
4TravelTime7%1.58%67%
5Crystal Roof3%1.55%
6OpenRent3%2.00%0%
7Jitty3%4.03%100%
8Persimmon2%1.00%
9School Guide2%1.00%
10UK Crime Check2%1.00%
11Bellway2%2.00%
12HomeThink2%2.05%
13Barratt Homes2%3.03%
14StreetCheck2%3.00%
15PrimeLocation2%4.00%
Which AI you ask

The models do not agree on who leads.

Ask about property portals & agents and the brand you are shown depends on the assistant: Claude → Zoopla, Gemini → Rightmove, ChatGPT → Zoopla. Their top-five lists share just 20% of names.

Claude recommends
Zoopla
named in 20% of its answers
Gemini recommends
Rightmove
named in 40% of its answers
ChatGPT recommends
Zoopla
named in 25% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

Zoopla 20pp
Rightmove 20pp
OnTheMarket 20pp
Crystal Roof 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
Zoopla20%40%25%20pp
Rightmove20%40%20%20pp
OnTheMarket5%25%20%20pp
Crystal Roof0%10%0%10pp
Bellway5%0%0%5pp
Barratt Homes5%0%0%5pp
School Guide5%0%0%5pp
TravelTime5%5%10%5pp
Jitty5%0%5%5pp
Persimmon5%0%0%5pp
What AI reads here

How-to guides carry property portals & agents.

Every page AI opened while answering, classified by what kind of page it is. How-to guides supply the most citations; Editorial convert best — 95% of the ones models opened were actually cited.

How-to guides
104 cited · 13 read only
89% of reads cited
Editorial
55 cited · 3 read only
95% of reads cited
Documentation
13 cited · 19 read only
41% of reads cited
News
8 cited · 2 read only
80% of reads cited
Other
8 cited · 8 read only
50% of reads cited
Product pages
8 cited · 1 read only
89% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
How-to guides1041389%
Editorial55395%
Documentation131941%
News8280%
Other8850%
Product pages8189%
What gets cited

Structured data is what separates cited from ignored.

Of the property portals & agents pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 35 percentage points; hard statistics pages fare 20pp worse. Measured within the read population, so selection can't flatter it.

Structured data +35pp
Named author +21pp
Comparison table +19pp
Answer up front +15pp
Updated this year +10pp
Hard statistics -20pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data19793%9059%+35pp
Named author14893%13972%+21pp
Comparison table5398%23479%+19pp
Answer up front13891%14975%+15pp
Updated this year8790%20080%+10pp
Hard statistics11771%17091%-20pp
Citation readiness

OnTheMarket builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Set against how often those pages are actually cited.

BrandReadinessPages citedPages profiled
OnTheMarket 33 100% 3
Zoopla 22 85% 13
Rightmove 19 100% 6

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions property portals & agents pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is a property chain?
What is a floor plan?
How do you calculate gross rental yield?
What is rental yield?
What is the difference between gross and net rental yield?
What is a school catchment area?
How do you calculate net rental yield?
What is a catchment area?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Tue, 01 Sep 2026 13:33:06 GMT.

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