BrandInsightAI Insights
Property · a live data story

Property Portals & Agents,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about property portals & agents — and record exactly which brands they put forward. Right now, Zoopla owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Zoopla is the default answer.

Named in 32% of property portals & agents answers, typically in position 1.8. Rightmove follows at 28%, OnTheMarket at 23%.

Rightmove
28% of answers
Zoopla
32% of answers
OnTheMarket
23% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Zoopla 32% 1.8 30% 50%
2Rightmove 28% 1.4 19% 11%
3OnTheMarket 23% 2.9 14% 75%
4TravelTime 7% 1.5 5% 100%
5OpenRent 7% 3.5 3% 0%
6Persimmon 5% 1.3 5% 50%
7Barratt Homes 5% 2.0 3% 50%
8Your Move 3% 1.5 0% —
9PrimeLocation 3% 3.5 3% —
10Jitty 3% 5.0 5% 100%
11Crystal Roof 2% 1.0 5% —
12School Guide 2% 1.0 3% —
13Bellway 2% 2.0 0% —
14CrimeRate.co.uk 0% — 3% —
15Savills 0% — 3% —
What AI wants here

Zoopla is named most. That is not the same as being wanted.

Being named is visibility. Underneath it, asked to rate each brand directly, the AI assistants judge it three ways — how much it stands out, how much it belongs, and how much it is returned to. They put 8% of the 39 brands rated above indifference. Rightmove leads the brands the answers name, at 73% of maximum Desire. On attachment, the most divided driver, Rightmove indexes 141 against Property Snake at 65, on a category average of 100.

Attachment
Rightmove141
Property Snake65
76-point spread
Attraction
Rightmove133
Property Snake72
61-point spread
Affinity
Savills130
Property Snake73
57-point spread
Rightmove: Attraction 133, Affinity 125, Attachment 141
Rightmove
Above indifference · Ahead on all three
Zoopla: Attraction 117, Affinity 111, Attachment 129
Zoopla
Indifferent · Ahead on all three
Barratt Homes: Attraction 115, Affinity 112, Attachment 127
Barratt Homes
Indifferent · Ahead on all three
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared (84 / 92 / 100 / 108 / 116). Above indifference means Desire above two-thirds of its maximum. See the full property portals & agents desire edition →

Who AI trusts here

The referees of property portals & agents.

The independent sources AI models cite when answering property portals & agents questions — the places a brand needs to be seen, reviewed and ranked.

gov.uk 34 cites
hoa.org.uk 5 cites
reddit.com 4 cites
gogoprop.com 3 cites
moneysupermarket.com 3 cites
new-builds.co.uk 3 cites
ons.gov.uk 3 cites
police.uk 3 cites
propertypassport.uk 3 cites
which.co.uk 3 cites
Read is not cited

OnTheMarket converts reads into citations. Rightmove doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? OnTheMarket converts 75% of reads; Rightmove just 11%. That gap is a content problem, not a visibility problem.

OnTheMarket · read 4×75%
Zoopla · read 12×50%
Persimmon · read 4×50%
Rightmove · read 18×11%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Zoopla32%1.830%50%
2Rightmove28%1.419%11%
3OnTheMarket23%2.914%75%
4TravelTime7%1.55%100%
5OpenRent7%3.53%0%
6Persimmon5%1.35%50%
7Barratt Homes5%2.03%50%
8Your Move3%1.50%—
9PrimeLocation3%3.53%—
10Jitty3%5.05%100%
11Crystal Roof2%1.05%—
12School Guide2%1.03%—
13Bellway2%2.00%—
14CrimeRate.co.uk0%—3%—
15Savills0%—3%—
Which AI you ask

The models do not agree on who leads.

Ask about property portals & agents and the brand you are shown depends on the assistant: Claude → Zoopla, Gemini → Rightmove, ChatGPT → Zoopla. Their top-five lists share just 38% of names.

Claude recommends
Zoopla
named in 35% of its answers
Gemini recommends
Rightmove
named in 35% of its answers
ChatGPT recommends
Zoopla
named in 25% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

OnTheMarket 25pp
Rightmove 15pp
Zoopla 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
OnTheMarket10%35%25%25pp
Rightmove30%35%20%15pp
Zoopla35%35%25%10pp
PrimeLocation5%5%0%5pp
Bellway5%0%0%5pp
OpenRent5%10%5%5pp
TravelTime5%5%10%5pp
Jitty5%5%0%5pp
Your Move0%5%5%5pp
School Guide0%5%0%5pp
What AI reads here

How-to guides carry property portals & agents.

Every page AI opened while answering, classified by what kind of page it is. How-to guides supply the most citations; Comparisons convert best — 100% of the ones models opened were actually cited.

How-to guides
193 cited · 20 read only
91% of reads cited
Editorial
95 cited · 26 read only
79% of reads cited
Documentation
20 cited · 22 read only
48% of reads cited
Other
20 cited · 8 read only
71% of reads cited
Product pages
18 cited · 5 read only
78% of reads cited
Comparisons
14 cited · 0 read only
100% of reads cited
News
13 cited · 6 read only
68% of reads cited
Community threads
10 cited · 2 read only
83% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
How-to guides1932091%
Editorial952679%
Documentation202248%
Other20871%
Product pages18578%
Comparisons140100%
News13668%
Community threads10283%
What gets cited

Structured data is what separates cited from ignored.

Of the property portals & agents pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 21 percentage points; cites its sources pages fare 31pp worse. Measured within the read population, so selection can't flatter it.

Structured data +21pp
Named author +12pp
Answer up front +7pp
Updated this year -4pp
Comparison table -7pp
Hard statistics -8pp
Cites its sources -31pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data39786%14765%+21pp
Named author29286%25274%+12pp
Answer up front29984%24577%+7pp
Updated this year18578%35982%-4pp
Comparison table12175%42382%-7pp
Hard statistics20375%34184%-8pp
Cites its sources4652%49883%-31pp
Citation readiness

Purplebricks builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Purplebricks is the widest gap: well-built pages that still aren't converting into citations.

BrandReadinessPages citedPages profiled
Purplebricks 38 0% 26
Barratt Homes 33 67% 3
Reeds Rains 29 0% 3
Your Move 28 25% 4
Rightmove 25 10% 116
Zoopla 23 77% 22
Jitty 21 2% 100
Foxtons 21 0% 3
OnTheMarket 20 6% 103
Savills 13 25% 4

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions property portals & agents pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is a property chain?
What is a school catchment area?
What is the difference between gross and net rental yield?
How do you calculate gross rental yield?
What is rental yield?
What is the First Homes scheme?
How does a property chain work?
What is a floor plan?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Sat, 17 Oct 2026 13:04:48 GMT.

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