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Retail · a live data story

Consumer Electronics & Appliances,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about consumer electronics & appliances — and record exactly which brands they put forward. Right now, Very owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Very is the default answer.

Named in 17% of consumer electronics & appliances answers, typically in position 2.3. Amazon follows at 12%, Currys at 12%.

Amazon
12% of answers
Very
17% of answers
Currys
12% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Very 17% 2.3 0%
2Amazon 12% 2.3 3% 50%
3Currys 12% 2.6 26% 21%
4Scan 10% 1.3 0%
5Samsung 10% 2.2 0% 0%
6AO 8% 1.6 19% 25%
7AO Recycling 8% 1.6 0%
8AO Retail 8% 1.6 0%
9Box 8% 2.2 3%
10Appliances Direct 8% 3.8 23% 63%
11Apple 7% 2.0 0%
12Argos 7% 3.3 10% 17%
13John Lewis 5% 2.0 10% 67%
14Marks Electrical 2% 5.0 6% 100%
15Costco 0% 0% 0%
What AI wants here

Very is named most. That is not the same as being wanted.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In consumer electronics & appliances, Apple leads attraction at 143 against RGB Direct at 82, indexed on the category at 100.

Attraction
Apple143
RGB Direct82
61-point spread · tracks being named 0.35
Affinity
Apple135
RGB Direct81
54-point spread · tracks being named 0.28
Attachment
Amazon116
RGB Direct86
30-point spread · tracks being named 0.38
Apple: Attraction 143, Affinity 135, Attachment 112
Apple
Complete desire
John Lewis: Attraction 115, Affinity 127, Attachment 112
John Lewis
Complete desire
Samsung: Attraction 126, Affinity 115, Attachment 107
Samsung
Complete desire
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full consumer electronics & appliances desire edition →

Who AI trusts here

The referees of consumer electronics & appliances.

The independent sources AI models cite when answering consumer electronics & appliances questions — the places a brand needs to be seen, reviewed and ranked.

mumsnet.com 6 cites
which.co.uk 6 cites
youtube.com 6 cites
aol.com 3 cites
appliancecity.co.uk 3 cites
bbcgoodfood.com 3 cites
energysavingtrust.org.uk 3 cites
rtings.com 3 cites
sonos.com 3 cites
tomsguide.com 3 cites
Read is not cited

John Lewis converts reads into citations. Samsung doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? John Lewis converts 67% of reads; Samsung just 0%. That gap is a content problem, not a visibility problem.

John Lewis · read 3×67%
Appliances Direct · read 8×63%
AO · read 8×25%
Currys · read 14×21%
Argos · read 6×17%
Samsung · read 3×0%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Very17%2.30%
2Amazon12%2.33%50%
3Currys12%2.626%21%
4Scan10%1.30%
5Samsung10%2.20%0%
6AO8%1.619%25%
7AO Recycling8%1.60%
8AO Retail8%1.60%
9Box8%2.23%
10Appliances Direct8%3.823%63%
11Apple7%2.00%
12Argos7%3.310%17%
13John Lewis5%2.010%67%
14Marks Electrical2%5.06%100%
15Costco0%0%0%
Which AI you ask

The models do not agree on who leads.

Ask about consumer electronics & appliances and the brand you are shown depends on the assistant: Claude → Appliances Direct, Gemini → Very, ChatGPT → Very. Their top-five lists share just 0% of names.

Claude recommends
Appliances Direct
named in 10% of its answers
Gemini recommends
Very
named in 25% of its answers
ChatGPT recommends
Very
named in 25% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

Very 25pp
Box 20pp
Currys 20pp
Amazon 15pp
Apple 15pp
Argos 15pp
John Lewis 10pp
Scan 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
Very0%25%25%25pp
Box0%20%5%20pp
Currys0%15%20%20pp
Amazon5%20%10%15pp
Apple0%15%5%15pp
Argos0%5%15%15pp
John Lewis5%0%10%10pp
Scan5%15%10%10pp
AO Retail5%15%5%10pp
AO5%15%5%10pp
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Wed, 02 Sep 2026 09:21:06 GMT.

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