BrandInsightAI Insights
Finance · a live data story

Investment Platforms,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about investment platforms — and record exactly which brands they put forward. Right now, Capital.com owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Capital.com is the default answer.

Named in 30% of investment platforms answers, typically in position 2.2. Trading 212 follows at 27%, Hargreaves Lansdown at 25%.

Trading 212
27% of answers
Capital.com
30% of answers
Hargreaves Lansdown
25% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Capital.com 30% 2.2 0%
2Trading 212 27% 2.6 1% 20%
3Hargreaves Lansdown 25% 3.1 16% 40%
4AJ Bell 25% 3.9 5% 38%
5Interactive Investor 22% 4.4 9% 75%
6Freetrade 18% 4.5 4% 25%
7IG 17% 2.9 13% 19%
8InvestEngine 15% 3.0 6% 28%
9Vanguard 15% 3.6 1% 17%
10Interactive Brokers 12% 2.6 6% 12%
11fidelity 8% 5.0 5% 20%
12Aberdeen 8% 5.2 0%
13Moneybox 5% 3.0 1% 0%
14Plum 3% 2.0 0%
15Saxo 3% 2.0 3% 33%
What AI wants here

Capital.com is named most. That is not the same as being wanted.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In investment platforms, eToro leads attraction at 128 against St James's Place at 67, indexed on the category at 100.

Attraction
eToro128
St James's Place67
61-point spread · tracks being named 0.45
Attachment
Interactive Investor116
St James's Place72
44-point spread · tracks being named 0.51
Affinity
Vanguard115
EQi78
37-point spread · tracks being named 0.24
eToro: Attraction 128, Affinity 105, Attachment 112
eToro
Complete desire
Trading 212: Attraction 125, Affinity 99, Attachment 115
Trading 212
Performance brand
Monzo: Attraction 128, Affinity 104, Attachment 111
Monzo
Complete desire
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full investment platforms desire edition →

What AI searched for first

Before it answers, it goes looking for Trading 212.

An assistant does not answer from memory alone. It runs its own web searches first, and whoever it searches for is the shortlist it then chooses from. Across 88 searches in investment platforms, Trading 212 is named in 21% of the ones that name a brand at all. ChatGPT Web does not report its searches, so these shares are measured against the ones that do.

Trading 212 21%
Interactive Investor 13%
AJ Bell 8%
Freetrade 8%
Hargreaves Lansdown 8%
InvestEngine 8%
Claude
Searches per question1.4
Names a brand0%
Names a year52%
Goes to a site0%
Gemini
Searches per question2
Names a brand0%
Names a year25%
Goes to a site0%
ChatGPT
Searches per question1.4
Names a brand30%
Names a year41%
Goes to a site70%
UK stocks and shares ISA platform fees official Vanguard AJ Bell Hargreaves Lansdown Fidelity Interactive Investor Trading 212 InvestEngine 2026
ChatGPT
site:gov.uk individual savings accounts ISA allowance 2026 2027 personal savings allowance pension tax relief Lifetime ISA
ChatGPT
UK active trading platforms charting research tools TradingView ProRealTime Saxo IG Interactive Brokers official
ChatGPT
where to download annual tax certificate and dividend statements UK platform provider
Gemini

These are the assistants' own searches, read from their answers — not what anyone typed into a search engine.

Who AI trusts here

The referees of investment platforms.

The independent sources AI models cite when answering investment platforms questions — the places a brand needs to be seen, reviewed and ranked.

gov.uk 35 cites
fca.org.uk 18 cites
moneyhelper.org.uk 10 cites
forbes.com 9 cites
stockbrokers.com 8 cites
which.co.uk 7 cites
aviva.co.uk 4 cites
thechildrensisa.com 4 cites
trustintelligence.co.uk 4 cites
goodmoneyguide.com 3 cites
Read is not cited

Interactive Investor converts reads into citations. Interactive Brokers doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Interactive Investor converts 75% of reads; Interactive Brokers just 12%. That gap is a content problem, not a visibility problem.

Interactive Investor · read 4×75%
Hargreaves Lansdown · read 15×40%
AJ Bell · read 8×38%
Saxo · read 6×33%
InvestEngine · read 18×28%
Freetrade · read 8×25%
Trading 212 · read 5×20%
fidelity · read 5×20%
IG · read 37×19%
Vanguard · read 6×17%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Capital.com30%2.20%
2Trading 21227%2.61%20%
3Hargreaves Lansdown25%3.116%40%
4AJ Bell25%3.95%38%
5Interactive Investor22%4.49%75%
6Freetrade18%4.54%25%
7IG17%2.913%19%
8InvestEngine15%3.06%28%
9Vanguard15%3.61%17%
10Interactive Brokers12%2.66%12%
11fidelity8%5.05%20%
12Aberdeen8%5.20%
13Moneybox5%3.01%0%
14Plum3%2.00%
15Saxo3%2.03%33%
Which AI you ask

The models do not agree on who leads.

Ask about investment platforms and the brand you are shown depends on the assistant: Claude → IG, Gemini → Capital.com, ChatGPT → Capital.com. Their top-five lists share just 25% of names.

Claude recommends
IG
named in 25% of its answers
Gemini recommends
Capital.com
named in 40% of its answers
ChatGPT recommends
Capital.com
named in 40% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

Capital.com 30pp
Aberdeen 25pp
Hargreaves Lansdown 20pp
IG 15pp
Trading 212 15pp
Interactive Investor 15pp
AJ Bell 10pp
Vanguard 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
Capital.com10%40%40%30pp
Aberdeen0%25%0%25pp
Hargreaves Lansdown25%35%15%20pp
IG25%10%15%15pp
Trading 21220%35%25%15pp
Interactive Investor20%30%15%15pp
AJ Bell25%30%20%10pp
Vanguard10%15%20%10pp
InvestEngine10%20%15%10pp
Moneybox0%10%5%10pp
What AI reads here

Editorial carry investment platforms.

Every page AI opened while answering, classified by what kind of page it is. Editorial supply the most citations; pricing convert best — 100% of the ones models opened were actually cited.

Editorial
121 cited · 6 read only
95% of reads cited
How-to guides
120 cited · 11 read only
92% of reads cited
Comparisons
92 cited · 9 read only
91% of reads cited
Product pages
45 cited · 1 read only
98% of reads cited
Documentation
31 cited · 8 read only
79% of reads cited
pricing
28 cited · 0 read only
100% of reads cited
Other
15 cited · 9 read only
63% of reads cited
Listicles
14 cited · 1 read only
93% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
Editorial121695%
How-to guides1201192%
Comparisons92991%
Product pages45198%
Documentation31879%
pricing280100%
Other15963%
Listicles14193%
What gets cited

Answer up front is what separates cited from ignored.

Of the investment platforms pages models actually opened, how much more often each feature's pages ended up in the cited sources. Answer up front is worth 10 percentage points; hard statistics pages fare 12pp worse. Measured within the read population, so selection can't flatter it.

Answer up front +10pp
Specifications +4pp
Named author +2pp
Comparison table -0pp
Updated this year -1pp
Structured data -1pp
Hard statistics -12pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Answer up front29396%28885%+10pp
Specifications3394%54890%+4pp
Named author28291%29990%+2pp
Comparison table19890%38391%-0pp
Updated this year24690%33591%-1pp
Structured data22090%36191%-1pp
Hard statistics26484%31796%-12pp
Citation readiness

St James's Place builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Nutmeg is the widest gap: well-built pages that still aren't converting into citations.

BrandReadinessPages citedPages profiled
St James's Place 60 67% 6
AJ Bell 42 35% 31
Freetrade 40 50% 14
Moneybox 39 56% 9
Bestinvest 38 57% 7
Nutmeg 38 14% 7
Wealthify 36 54% 13
Barclays Smart Investor 34 29% 14
InvestEngine 33 53% 15
CMC Markets 32 57% 7

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions investment platforms pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is a Junior ISA?
Who can open a Junior ISA?
What is the Junior ISA allowance?
What is a General Investment Account (GIA)?
What is the annual ISA allowance?
What is a SIPP?
How long does a pension transfer take?
When does the tax year end?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Thu, 03 Sep 2026 06:01:45 GMT.

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