Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about investment platforms — and record exactly which brands they put forward. Right now, Capital.com owns the conversation.
0 AI answers this run · 0 brands named · measured, never estimated
Named in 30% of investment platforms answers, typically in position 2.2. Trading 212 follows at 27%, Hargreaves Lansdown at 25%.
Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.
| # | Brand | Visibility | Avg. position | Citation share | Read→cited |
|---|---|---|---|---|---|
| 1 | Capital.com | 30% | 2.2 | 0% | — |
| 2 | Trading 212 | 27% | 2.6 | 1% | 20% |
| 3 | Hargreaves Lansdown | 25% | 3.1 | 16% | 40% |
| 4 | AJ Bell | 25% | 3.9 | 5% | 38% |
| 5 | Interactive Investor | 22% | 4.4 | 9% | 75% |
| 6 | Freetrade | 18% | 4.5 | 4% | 25% |
| 7 | IG | 17% | 2.9 | 13% | 19% |
| 8 | InvestEngine | 15% | 3.0 | 6% | 28% |
| 9 | Vanguard | 15% | 3.6 | 1% | 17% |
| 10 | Interactive Brokers | 12% | 2.6 | 6% | 12% |
| 11 | fidelity | 8% | 5.0 | 5% | 20% |
| 12 | Aberdeen | 8% | 5.2 | 0% | — |
| 13 | Moneybox | 5% | 3.0 | 1% | 0% |
| 14 | Plum | 3% | 2.0 | 0% | — |
| 15 | Saxo | 3% | 2.0 | 3% | 33% |
Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In investment platforms, eToro leads attraction at 128 against St James's Place at 67, indexed on the category at 100.
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An assistant does not answer from memory alone. It runs its own web searches first, and whoever it searches for is the shortlist it then chooses from. Across 88 searches in investment platforms, Trading 212 is named in 21% of the ones that name a brand at all. ChatGPT Web does not report its searches, so these shares are measured against the ones that do.
These are the assistants' own searches, read from their answers — not what anyone typed into a search engine.
The independent sources AI models cite when answering investment platforms questions — the places a brand needs to be seen, reviewed and ranked.
When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Interactive Investor converts 75% of reads; Interactive Brokers just 12%. That gap is a content problem, not a visibility problem.
| # | Brand | Visibility | Avg. position | Citation share | Read→cited |
|---|---|---|---|---|---|
| 1 | Capital.com | 30% | 2.2 | 0% | — |
| 2 | Trading 212 | 27% | 2.6 | 1% | 20% |
| 3 | Hargreaves Lansdown | 25% | 3.1 | 16% | 40% |
| 4 | AJ Bell | 25% | 3.9 | 5% | 38% |
| 5 | Interactive Investor | 22% | 4.4 | 9% | 75% |
| 6 | Freetrade | 18% | 4.5 | 4% | 25% |
| 7 | IG | 17% | 2.9 | 13% | 19% |
| 8 | InvestEngine | 15% | 3.0 | 6% | 28% |
| 9 | Vanguard | 15% | 3.6 | 1% | 17% |
| 10 | Interactive Brokers | 12% | 2.6 | 6% | 12% |
| 11 | fidelity | 8% | 5.0 | 5% | 20% |
| 12 | Aberdeen | 8% | 5.2 | 0% | — |
| 13 | Moneybox | 5% | 3.0 | 1% | 0% |
| 14 | Plum | 3% | 2.0 | 0% | — |
| 15 | Saxo | 3% | 2.0 | 3% | 33% |
Ask about investment platforms and the brand you are shown depends on the assistant: Claude → IG, Gemini → Capital.com, ChatGPT → Capital.com. Their top-five lists share just 25% of names.
Brands whose visibility swings most between models — the bar per model, widest gap on the right.
| Brand | Claude | Gemini | ChatGPT | Spread |
|---|---|---|---|---|
| Capital.com | 10% | 40% | 40% | 30pp |
| Aberdeen | 0% | 25% | 0% | 25pp |
| Hargreaves Lansdown | 25% | 35% | 15% | 20pp |
| IG | 25% | 10% | 15% | 15pp |
| Trading 212 | 20% | 35% | 25% | 15pp |
| Interactive Investor | 20% | 30% | 15% | 15pp |
| AJ Bell | 25% | 30% | 20% | 10pp |
| Vanguard | 10% | 15% | 20% | 10pp |
| InvestEngine | 10% | 20% | 15% | 10pp |
| Moneybox | 0% | 10% | 5% | 10pp |
Every page AI opened while answering, classified by what kind of page it is. Editorial supply the most citations; pricing convert best — 100% of the ones models opened were actually cited.
| Page type | Cited | Read but not cited | Conversion |
|---|---|---|---|
| Editorial | 121 | 6 | 95% |
| How-to guides | 120 | 11 | 92% |
| Comparisons | 92 | 9 | 91% |
| Product pages | 45 | 1 | 98% |
| Documentation | 31 | 8 | 79% |
| pricing | 28 | 0 | 100% |
| Other | 15 | 9 | 63% |
| Listicles | 14 | 1 | 93% |
Of the investment platforms pages models actually opened, how much more often each feature's pages ended up in the cited sources. Answer up front is worth 10 percentage points; hard statistics pages fare 12pp worse. Measured within the read population, so selection can't flatter it.
| Feature | Pages with | Cited % | Pages without | Cited % | Difference |
|---|---|---|---|---|---|
| Answer up front | 293 | 96% | 288 | 85% | +10pp |
| Specifications | 33 | 94% | 548 | 90% | +4pp |
| Named author | 282 | 91% | 299 | 90% | +2pp |
| Comparison table | 198 | 90% | 383 | 91% | -0pp |
| Updated this year | 246 | 90% | 335 | 91% | -1pp |
| Structured data | 220 | 90% | 361 | 91% | -1pp |
| Hard statistics | 264 | 84% | 317 | 96% | -12pp |
Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Nutmeg is the widest gap: well-built pages that still aren't converting into citations.
| Brand | Readiness | Pages cited | Pages profiled |
|---|---|---|---|
| St James's Place | 60 | 67% | 6 |
| AJ Bell | 42 | 35% | 31 |
| Freetrade | 40 | 50% | 14 |
| Moneybox | 39 | 56% | 9 |
| Bestinvest | 38 | 57% | 7 |
| Nutmeg | 38 | 14% | 7 |
| Wealthify | 36 | 54% | 13 |
| Barclays Smart Investor | 34 | 29% | 14 |
| InvestEngine | 33 | 53% | 15 |
| CMC Markets | 32 | 57% | 7 |
Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.
Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.
Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Thu, 03 Sep 2026 06:01:45 GMT.