BrandInsightAI Insights
Retail · a live data story

Marketplaces & Resale,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about marketplaces & resale — and record exactly which brands they put forward. Right now, eBay owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

eBay is the default answer.

Named in 57% of marketplaces & resale answers, typically in position 2.3. Vinted follows at 33%, Depop at 28%.

Vinted
33% of answers
eBay
57% of answers
Depop
28% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1eBay 57% 2.3 38% 25%
2Vinted 33% 1.6 3% 50%
3Depop 28% 2.6 0%
4Vestiaire Collective 20% 3.5 31% 33%
5Facebook Marketplace 18% 4.5 6% 0%
6Amazon 8% 2.6 0% 0%
7The Saleroom 8% 4.0 3% 25%
8Etsy 8% 5.4 0%
9Grailed 7% 5.3 0%
10Gumtree 5% 3.0 3% 25%
11Catawiki 5% 3.7 3% 100%
12Invaluable 5% 3.7 0%
13LiveAuctioneers 5% 3.7 3% 33%
14OnBuy 5% 4.0 0% 0%
15Selling Antiques 5% 5.0 0% 0%
What AI wants here

Marketplaces & Resale is decided on attraction.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In marketplaces & resale, StockX leads attraction at 122 against Preloved at 67, indexed on the category at 100.

Attraction
StockX122
Preloved67
55-point spread · tracks being named 0.33
Attachment
Amazon122
Shpock78
44-point spread · tracks being named 0.20
Affinity
Vestiaire Collective114
AliExpress71
43-point spread · tracks being named 0.35
StockX: Attraction 122, Affinity 106, Attachment 101
StockX
Magnetic but unbought
eBay: Attraction 107, Affinity 111, Attachment 110
eBay
Complete desire
Amazon: Attraction 104, Affinity 99, Attachment 122
Amazon
Performance brand
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full marketplaces & resale desire edition →

Who AI trusts here

The referees of marketplaces & resale.

The independent sources AI models cite when answering marketplaces & resale questions — the places a brand needs to be seen, reviewed and ranked.

gov.uk 20 cites
citizensadvice.org.uk 11 cites
reddit.com 10 cites
which.co.uk 6 cites
uklegalguides.com 5 cites
apps.apple.com 3 cites
auctionradar.co.uk 3 cites
copit.to 3 cites
play.google.com 3 cites
zendesk.com 3 cites
Read is not cited

Vestiaire Collective converts reads into citations. Gumtree doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Vestiaire Collective converts 33% of reads; Gumtree just 25%. That gap is a content problem, not a visibility problem.

Vestiaire Collective · read 9×33%
LiveAuctioneers · read 3×33%
eBay · read 44×25%
The Saleroom · read 4×25%
Gumtree · read 4×25%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1eBay57%2.338%25%
2Vinted33%1.63%50%
3Depop28%2.60%
4Vestiaire Collective20%3.531%33%
5Facebook Marketplace18%4.56%0%
6Amazon8%2.60%0%
7The Saleroom8%4.03%25%
8Etsy8%5.40%
9Grailed7%5.30%
10Gumtree5%3.03%25%
11Catawiki5%3.73%100%
12Invaluable5%3.70%
13LiveAuctioneers5%3.73%33%
14OnBuy5%4.00%0%
15Selling Antiques5%5.00%0%
Which AI you ask

All three models agree: eBay.

A rare consensus — every model puts eBay first, and their top-five lists overlap 43%. Winning here means winning everywhere at once.

Claude recommends
eBay
named in 35% of its answers
Gemini recommends
eBay
named in 90% of its answers
ChatGPT recommends
eBay
named in 45% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

eBay 55pp
Vinted 30pp
Depop 25pp
Facebook Marketplace 20pp
Vestiaire Collective 20pp
Grailed 15pp
The Saleroom 15pp
Mercari 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
eBay35%90%45%55pp
Vinted30%50%20%30pp
Depop30%40%15%25pp
Facebook Marketplace15%30%10%20pp
Vestiaire Collective10%30%20%20pp
Grailed15%5%0%15pp
The Saleroom0%10%15%15pp
Mercari10%0%0%10pp
Poshmark10%0%0%10pp
Etsy5%15%5%10pp
What AI reads here

How-to guides carry marketplaces & resale.

Every page AI opened while answering, classified by what kind of page it is. How-to guides supply the most citations; Product pages convert best — 100% of the ones models opened were actually cited.

How-to guides
81 cited · 5 read only
94% of reads cited
Editorial
50 cited · 9 read only
85% of reads cited
Product pages
17 cited · 0 read only
100% of reads cited
Documentation
15 cited · 8 read only
65% of reads cited
Comparisons
14 cited · 1 read only
93% of reads cited
Other
13 cited · 8 read only
62% of reads cited
Listicles
13 cited · 0 read only
100% of reads cited
Community threads
11 cited · 2 read only
85% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
How-to guides81594%
Editorial50985%
Product pages170100%
Documentation15865%
Comparisons14193%
Other13862%
Listicles130100%
Community threads11285%
What gets cited

Structured data is what separates cited from ignored.

Of the marketplaces & resale pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 10 percentage points; comparison table pages fare 10pp worse. Measured within the read population, so selection can't flatter it.

Structured data +10pp
Updated this year +5pp
Answer up front +3pp
Named author +1pp
Hard statistics -9pp
Comparison table -10pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data19990%8580%+10pp
Updated this year9290%19285%+5pp
Answer up front14189%14385%+3pp
Named author14287%14287%+1pp
Hard statistics7281%21289%-9pp
Comparison table4779%23789%-10pp
Citation readiness

Amazon builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Amazon is the widest gap: well-built pages that still aren't converting into citations.

BrandReadinessPages citedPages profiled
Amazon 33 0% 3
eBay 18 6% 179
Vinted 17 1% 108
Invaluable 15 0% 5
Easy Live Auction 15 0% 5
Vestiaire Collective 10 17% 41
The Saleroom 9 25% 4
LiveAuctioneers 6 25% 4
Facebook Marketplace 6 1% 143
Depop 5 0% 100

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions marketplaces & resale pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is circular fashion?
What is the short-term right to reject?
What is Vinterior?
What is Depop best used for?
What are the return options for items purchased from professional sellers?
Can you return items on Depop?
How do auction alerts work?
What items are excluded from the eBay Money Back Guarantee?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Wed, 02 Sep 2026 09:18:07 GMT.

scroll ↓