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Retail · a live data story

Marketplaces & Resale,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about marketplaces & resale — and record exactly which brands they put forward. Right now, eBay owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

eBay is the default answer.

Named in 57% of marketplaces & resale answers, typically in position 2.0. Vinted follows at 35%, Depop at 28%.

Vinted
35% of answers
eBay
57% of answers
Depop
28% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1eBay 57% 2.0 38% 16%
2Vinted 35% 1.9 10% 36%
3Depop 28% 3.4 0% 0%
4Facebook Marketplace 18% 3.9 5% —
5Amazon 17% 2.9 5% 18%
6Etsy 12% 3.1 3% 33%
7Vestiaire Collective 12% 3.3 10% 6%
8Gumtree 10% 5.7 0% 0%
9The Saleroom 8% 2.4 5% 40%
10Invaluable 5% 2.0 5% 100%
11Temu 5% 2.3 0% —
12ASOS Marketplace 5% 2.7 0% —
13LoveAntiques 3% 1.5 5% 100%
14Catawiki 3% 4.0 5% 29%
15Ruby Lane 3% 4.0 3% 100%
What AI wants here

Vinted is the marketplaces & resale brand AI wants most.

Being named is visibility. Underneath it, asked to rate each brand directly, the AI assistants judge it three ways — how much it stands out, how much it belongs, and how much it is returned to. They put 20% of the 41 brands rated above indifference. Vinted leads the brands the answers name, at 76% of maximum Desire. On attachment, the most divided driver, Amazon indexes 149 against Bonanza at 54, on a category average of 100.

Attachment
Amazon149
Bonanza54
95-point spread
Affinity
Vinted128
Wish47
81-point spread
Attraction
Vinted130
Wish59
71-point spread
Vinted: Attraction 130, Affinity 128, Attachment 130
Vinted
Above indifference · Ahead on all three
Amazon: Attraction 118, Affinity 104, Attachment 149
Amazon
Above indifference · Chosen, not loved
Etsy: Attraction 120, Affinity 121, Attachment 128
Etsy
Above indifference · Ahead on all three
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared (84 / 92 / 100 / 108 / 116). Above indifference means Desire above two-thirds of its maximum. See the full marketplaces & resale desire edition →

Who AI trusts here

The referees of marketplaces & resale.

The independent sources AI models cite when answering marketplaces & resale questions — the places a brand needs to be seen, reviewed and ranked.

gov.uk 22 cites
reddit.com 12 cites
which.co.uk 7 cites
citizensadvice.org.uk 5 cites
moneysavingexpert.com 5 cites
youtube.com 5 cites
uklegalguides.com 3 cites
wikipedia.org 3 cites
auctionradar.co.uk 2 cites
automatedsearches.com 2 cites
Read is not cited

The Saleroom converts reads into citations. Depop doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? The Saleroom converts 40% of reads; Depop just 0%. That gap is a content problem, not a visibility problem.

The Saleroom · read 5×40%
Vinted · read 11×36%
Etsy · read 3×33%
Catawiki · read 7×29%
Amazon · read 11×18%
eBay · read 70×16%
Vestiaire Collective · read 18×6%
Depop · read 5×0%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1eBay57%2.038%16%
2Vinted35%1.910%36%
3Depop28%3.40%0%
4Facebook Marketplace18%3.95%—
5Amazon17%2.95%18%
6Etsy12%3.13%33%
7Vestiaire Collective12%3.310%6%
8Gumtree10%5.70%0%
9The Saleroom8%2.45%40%
10Invaluable5%2.05%100%
11Temu5%2.30%—
12ASOS Marketplace5%2.70%—
13LoveAntiques3%1.55%100%
14Catawiki3%4.05%29%
15Ruby Lane3%4.03%100%
Which AI you ask

All three models agree: eBay.

A rare consensus — every model puts eBay first, and their top-five lists overlap 43%. Winning here means winning everywhere at once.

Claude recommends
eBay
named in 35% of its answers
Gemini recommends
eBay
named in 80% of its answers
ChatGPT recommends
eBay
named in 55% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

eBay 45pp
Depop 20pp
Vestiaire Collective 20pp
Vinted 15pp
Amazon 10pp
Etsy 10pp
Gumtree 10pp
Invaluable 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
eBay35%80%55%45pp
Depop20%40%25%20pp
Vestiaire Collective0%20%15%20pp
Vinted30%45%30%15pp
Amazon20%20%10%10pp
Etsy15%15%5%10pp
Gumtree5%15%10%10pp
Invaluable5%10%0%10pp
ASOS Marketplace0%10%5%10pp
Catawiki0%0%10%10pp
What AI reads here

How-to guides carry marketplaces & resale.

Every page AI opened while answering, classified by what kind of page it is. How-to guides supply the most citations; Product pages convert best — 100% of the ones models opened were actually cited.

How-to guides
160 cited · 11 read only
94% of reads cited
Editorial
103 cited · 12 read only
90% of reads cited
Product pages
36 cited · 0 read only
100% of reads cited
Comparisons
33 cited · 3 read only
92% of reads cited
Documentation
29 cited · 13 read only
69% of reads cited
Other
26 cited · 11 read only
70% of reads cited
Listicles
26 cited · 2 read only
93% of reads cited
category-page
24 cited · 2 read only
92% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
How-to guides1601194%
Editorial1031290%
Product pages360100%
Comparisons33392%
Documentation291369%
Other261170%
Listicles26293%
category-page24292%
What gets cited

Structured data is what separates cited from ignored.

Of the marketplaces & resale pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 7 percentage points; cites its sources pages fare 20pp worse. Measured within the read population, so selection can't flatter it.

Structured data +7pp
Updated this year +4pp
Named author +1pp
Answer up front -1pp
Hard statistics -3pp
Comparison table -3pp
Cites its sources -20pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data40691%15685%+7pp
Updated this year18292%38088%+4pp
Named author27790%28589%+1pp
Answer up front29289%27090%-1pp
Hard statistics13688%42690%-3pp
Comparison table10587%45790%-3pp
Cites its sources3171%53191%-20pp
Citation readiness

Auto Trader builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. OnBuy is the widest gap: well-built pages that still aren't converting into citations.

BrandReadinessPages citedPages profiled
Auto Trader 38 67% 3
Etsy 25 25% 4
OnBuy 23 0% 25
Amazon 23 33% 6
Invaluable 20 29% 7
eBay 19 12% 199
Vinted 16 4% 128
Easy Live Auction 15 0% 5
Catawiki 13 75% 4
Vestiaire Collective 10 24% 45

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions marketplaces & resale pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is circular fashion?
What is the short-term right to reject?
Can you return items on Depop?
How do auction alerts work?
What is an online marketplace?
What are the key principles of circular fashion?
What should I do if my item hasn't arrived?
What does Depop Protection cover?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Sat, 17 Oct 2026 13:10:39 GMT.

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