BrandInsightAI Insights
The Category Report · within Retail

Retail,
sub-category by sub-category

4 retail categories, each asked the questions real UK consumers ask, every month. Do they behave like one market or several? On the measures below, Retail behaves like 4 different markets.

0
alikeness — 100 means the sub-categories are indistinguishable on every measure; 0 means as far apart as any two categories in the programme
Alike or apart

They agree on concentration. They split on leader visibility.

Each strip is one measure. The grey band is the programme's full range; the gold span is where Retail's sub-categories sit inside it, one dot each. A ratio under 1 means they cluster tighter than the programme — a category with a shared logic — and over 1 means they are further apart than categories chosen at random.

Concentration · 22% to 51%0.74× · typical
21% · programme lowprogramme high · 100%
share of mentions the top three brands take. Spread here vs across all categories.
Leader visibility · 17% to 93%1.37× · apart
5% · programme lowprogramme high · 93%
share of answers naming the leading brand. Spread here vs across all categories.
Read → cited · 19% to 44%0.90× · typical
0% · programme lowprogramme high · 69%
brand pages cited once read. Spread here vs across all categories.
Model agreement · 0% to 100%1.09× · typical
0% · programme lowprogramme high · 100%
how far the three models share a leader. Spread here vs across all categories.
The data behind this chart
MeasureSub-categoryValueWithin-category spreadProgramme spreadRatio
ConcentrationMarketplaces & Resale51%10.914.80.74
Parcel Delivery46%
Fashion & Clothing43%
Consumer Electronics & Appliances22%
Leader visibilityParcel Delivery93%29.621.61.37
Marketplaces & Resale57%
Fashion & Clothing28%
Consumer Electronics & Appliances17%
Read → citedConsumer Electronics & Appliances44%9.010.00.90
Fashion & Clothing31%
Parcel Delivery27%
Marketplaces & Resale19%
Model agreementMarketplaces & Resale100%41.538.11.09
Parcel Delivery100%
Fashion & Clothing50%
Consumer Electronics & Appliances0%
Shared referees

6 sources referee more than one retail category.

The independent sources AI cites in the answers — counted only where they appear in the top sources of at least two of Retail's sub-categories. reddit.com is trusted across 4 of 4: the place a retail brand needs to be seen whatever it sells.

reddit.com 4 of 4 · 27
youtube.com 3 of 4 · 17
gov.uk 2 of 4 · 36
citizensadvice.org.uk 2 of 4 · 16
which.co.uk 2 of 4 · 15
mumsnet.com 2 of 4 · 8
Read is not cited

Brand pages convert 44% of reads in consumer electronics & appliances, 19% in marketplaces & resale.

When Claude or ChatGPT opens a brand's own page while answering, how often does it make the cited sources? The spread inside Retail is as wide as the programme's: what gets cited differs sub-category by sub-category.

Keep exploring

Every retail story, and every other category.

Method: every sub-category runs 20 unbranded consumer prompts monthly against ChatGPT, Claude and Gemini. Alikeness compares each measure's spread within Retail to its spread across every category in the programme (population standard deviations); model agreement is the share of models naming the same leader; read→cited uses Claude and ChatGPT only. Correlational observations of model behaviour at the time of each run. Data updated Sun, 18 Oct 2026 01:10:54 GMT.

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