BrandInsightAI Insights
Beauty · a live data story

Dermatological Skincare,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about dermatological skincare — and record exactly which brands they put forward. Right now, CeraVe owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

CeraVe is the default answer.

Named in 15% of dermatological skincare answers, typically in position 2.7. E45 follows at 13%, Aveeno at 12%.

E45
13% of answers
CeraVe
15% of answers
Aveeno
12% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1CeraVe 15% 2.7 13% 33%
2E45 13% 4.1 4%
3Aveeno 12% 2.0 8% 33%
4Simple 12% 2.4 17% 0%
5Cetaphil 12% 2.9 0%
6Superdrug 10% 1.5 8% 29%
7Vaseline 8% 1.4 0%
8Nivea 8% 3.2 4%
9Cetraben 7% 3.5 0% 0%
10La Roche-Posay 5% 2.0 8% 100%
11Epaderm 5% 4.3 0%
12Aquaphor 3% 1.5 0%
13Childs Farm 3% 3.5 0%
14Hydromol 3% 3.5 0%
15Diprobase 3% 5.0 0%
What AI wants here

Dermatological Skincare is decided on attraction.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In dermatological skincare, Paula's Choice leads attraction at 119 against Epimax at 75, indexed on the category at 100.

Attraction
Paula's Choice119
Epimax75
44-point spread · tracks being named -0.20
Affinity
Paula's Choice118
Cien85
33-point spread · tracks being named 0.01
Attachment
Vaseline125
Green People101
24-point spread · tracks being named 0.22
Paula's Choice: Attraction 119, Affinity 118, Attachment 111
Paula's Choice
Complete desire
La Roche-Posay: Attraction 114, Affinity 112, Attachment 111
La Roche-Posay
Complete desire
CeraVe: Attraction 109, Affinity 108, Attachment 118
CeraVe
Complete desire
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full dermatological skincare desire edition →

What AI searched for first

Before it answers, it goes looking for Aveeno.

An assistant does not answer from memory alone. It runs its own web searches first, and whoever it searches for is the shortlist it then chooses from. Across 65 searches in dermatological skincare, Aveeno is named in 20% of the ones that name a brand at all. ChatGPT Web does not report its searches, so these shares are measured against the ones that do.

Aveeno 20%
Avene 20%
CeraVe 20%
Cetraben 20%
La Roche-Posay 20%
Claude
Searches per question1.6
Names a brand14%
Names a year21%
Goes to a site0%
Gemini
Searches per question1.7
Names a brand0%
Names a year0%
Goes to a site0%
ChatGPT
Searches per question1
Names a brand5%
Names a year0%
Goes to a site90%
site:boots.com gentle cleanser dry sensitive skin Boots UK CeraVe La Roche Posay Avène
ChatGPT
UK children's gentle fragrance free body wash dry sensitive skin official product
ChatGPT
how to simplify skincare routine without losing hydration UK dermatologists
Gemini
best emergency relief for extremely dry skin face uk NHS guidelines
Gemini

These are the assistants' own searches, read from their answers — not what anyone typed into a search engine.

Who AI trusts here

The referees of dermatological skincare.

The independent sources AI models cite when answering dermatological skincare questions — the places a brand needs to be seen, reviewed and ranked.

nhs.uk 36 cites
aad.org 14 cites
boots.com 14 cites
tesco.com 8 cites
joybuy.co.uk 3 cites
asa.org.uk 2 cites
asda.com 2 cites
cultbeauty.co.uk 2 cites
dermnetnz.org 2 cites
grocefully.com 2 cites
Read is not cited

CeraVe converts reads into citations. Superdrug doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? CeraVe converts 33% of reads; Superdrug just 29%. That gap is a content problem, not a visibility problem.

CeraVe · read 3×33%
Aveeno · read 6×33%
Superdrug · read 7×29%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1CeraVe15%2.713%33%
2E4513%4.14%
3Aveeno12%2.08%33%
4Simple12%2.417%0%
5Cetaphil12%2.90%
6Superdrug10%1.58%29%
7Vaseline8%1.40%
8Nivea8%3.24%
9Cetraben7%3.50%0%
10La Roche-Posay5%2.08%100%
11Epaderm5%4.30%
12Aquaphor3%1.50%
13Childs Farm3%3.50%
14Hydromol3%3.50%
15Diprobase3%5.00%
Which AI you ask

Three models. Three different answers.

Ask about dermatological skincare and the brand you are shown depends on the assistant: Claude → Aveeno, Gemini → CeraVe, ChatGPT → E45. Their top-five lists share just 10% of names.

Claude recommends
Aveeno
named in 10% of its answers
Gemini recommends
CeraVe
named in 35% of its answers
ChatGPT recommends
E45
named in 20% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

CeraVe 30pp
Cetaphil 15pp
E45 15pp
Epaderm 15pp
Simple 10pp
Superdrug 10pp
Vaseline 10pp
Garnier 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
CeraVe5%35%5%30pp
Cetaphil5%20%10%15pp
E455%15%20%15pp
Epaderm0%0%15%15pp
Simple5%15%15%10pp
Superdrug5%15%10%10pp
Vaseline5%15%5%10pp
Garnier0%10%0%10pp
La Roche-Posay0%10%5%10pp
Aquaphor0%10%0%10pp
What AI reads here

Editorial carry dermatological skincare.

Every page AI opened while answering, classified by what kind of page it is. Editorial supply the most citations; Reviews convert best — 95% of the ones models opened were actually cited.

Editorial
178 cited · 63 read only
74% of reads cited
How-to guides
156 cited · 26 read only
86% of reads cited
Product pages
64 cited · 6 read only
91% of reads cited
category-page
29 cited · 11 read only
73% of reads cited
Other
27 cited · 35 read only
44% of reads cited
Reviews
19 cited · 1 read only
95% of reads cited
Listicles
18 cited · 13 read only
58% of reads cited
Comparisons
17 cited · 1 read only
94% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
Editorial1786374%
How-to guides1562686%
Product pages64691%
category-page291173%
Other273544%
Reviews19195%
Listicles181358%
Comparisons17194%
What gets cited

Structured data is what separates cited from ignored.

Of the dermatological skincare pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 27 percentage points; cites its sources pages fare 46pp worse. Measured within the read population, so selection can't flatter it.

Structured data +27pp
Named author +17pp
Specifications +13pp
Answer up front +1pp
Updated this year -0pp
Comparison table -7pp
Hard statistics -21pp
Cites its sources -46pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data70780%30453%+27pp
Named author46082%55164%+17pp
Specifications5285%95971%+13pp
Answer up front31672%69572%+1pp
Updated this year23172%78072%-0pp
Comparison table14866%86373%-7pp
Hard statistics28057%73178%-21pp
Cites its sources4628%96574%-46pp
Citation readiness

The Ordinary builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Childs Farm is the widest gap: well-built pages that still aren't converting into citations.

BrandReadinessPages citedPages profiled
The Ordinary 50 50% 6
Childs Farm 42 0% 3
E45 40 11% 9
No7 40 67% 6
Inkey List 36 68% 25
Aveeno 35 50% 10
Simple 32 71% 14
Eucerin 32 89% 9
Superdrug 31 25% 8
CeraVe 30 50% 24

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions dermatological skincare pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is the skin barrier?
What is rosacea?
What are ceramides?
What are the signs of a damaged skin barrier?
What causes dry skin?
What does 'dermatologically tested' mean?
What does dermatologically tested mean?
Which body moisturiser is best overall?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Wed, 02 Sep 2026 06:02:09 GMT.

scroll ↓