BrandInsightAI Insights
Beauty · a live data story

Dermatological Skincare,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about dermatological skincare — and record exactly which brands they put forward. Right now, Aveeno owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Aveeno is the default answer.

Named in 15% of dermatological skincare answers, typically in position 3.4. CeraVe follows at 12%, Vaseline at 12%.

CeraVe
12% of answers
Aveeno
15% of answers
Vaseline
12% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Aveeno 15% 3.4 4% 33%
2CeraVe 12% 2.0 12% 0%
3Vaseline 12% 3.7 0%
4Superdrug 10% 1.5 15% 25%
5Nivea 8% 3.8 0%
6La Roche-Posay 7% 1.5 4% 100%
7Cetaphil 7% 2.5 4%
8E45 5% 3.0 0%
9Garnier 5% 4.7 0%
10Cetraben 3% 1.0 0% 0%
11Childs Farm 3% 2.0 0% 0%
12Simple 3% 4.5 8% 0%
13Cien 2% 1.0 4% 100%
14Aquaphor 2% 2.0 0%
15Avene 2% 2.0 0%
What AI wants here

Aveeno is named most. That is not the same as being wanted.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In dermatological skincare, La Roche-Posay leads attraction at 140 against Zerobase at 77, indexed on the category at 100.

Attraction
La Roche-Posay140
Zerobase77
63-point spread · tracks being named 0.01
Affinity
La Roche-Posay123
Zerobase80
43-point spread · tracks being named 0.17
Attachment
CeraVe115
Ceramol85
30-point spread · tracks being named 0.65
La Roche-Posay: Attraction 140, Affinity 123, Attachment 109
La Roche-Posay
Complete desire
CeraVe: Attraction 129, Affinity 114, Attachment 115
CeraVe
Complete desire
Aquaphor: Attraction 117, Affinity 108, Attachment 105
Aquaphor
Complete desire
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full dermatological skincare desire edition →

Who AI trusts here

The referees of dermatological skincare.

The independent sources AI models cite when answering dermatological skincare questions — the places a brand needs to be seen, reviewed and ranked.

nhs.uk 38 cites
boots.com 14 cites
aad.org 10 cites
tesco.com 6 cites
london-dermatology-centre.co.uk 4 cites
joybuy.co.uk 3 cites
marieclaire.co.uk 3 cites
morrisons.com 3 cites
bad.org.uk 2 cites
dermnetnz.org 2 cites
Read is not cited

Aveeno converts reads into citations. Childs Farm doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Aveeno converts 33% of reads; Childs Farm just 0%. That gap is a content problem, not a visibility problem.

Aveeno · read 3×33%
Superdrug · read 8×25%
CeraVe · read 3×0%
Cetraben · read 3×0%
Childs Farm · read 3×0%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Aveeno15%3.44%33%
2CeraVe12%2.012%0%
3Vaseline12%3.70%
4Superdrug10%1.515%25%
5Nivea8%3.80%
6La Roche-Posay7%1.54%100%
7Cetaphil7%2.54%
8E455%3.00%
9Garnier5%4.70%
10Cetraben3%1.00%0%
11Childs Farm3%2.00%0%
12Simple3%4.58%0%
13Cien2%1.04%100%
14Aquaphor2%2.00%
15Avene2%2.00%
Which AI you ask

Three models. Three different answers.

Ask about dermatological skincare and the brand you are shown depends on the assistant: Claude → Cien, Gemini → Vaseline, ChatGPT → Aveeno. Their top-five lists share just 20% of names.

Claude recommends
Cien
named in 5% of its answers
Gemini recommends
Vaseline
named in 30% of its answers
ChatGPT recommends
Aveeno
named in 25% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

Vaseline 30pp
CeraVe 20pp
Aveeno 20pp
Superdrug 15pp
Nivea 10pp
Simple 10pp
Garnier 10pp
E45 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
Vaseline5%30%0%30pp
CeraVe5%25%5%20pp
Aveeno5%15%25%20pp
Superdrug5%20%5%15pp
Nivea5%15%5%10pp
Simple0%10%0%10pp
Garnier0%10%5%10pp
E450%10%5%10pp
La Roche-Posay0%10%10%10pp
Cien5%0%0%5pp
What AI reads here

Editorial carry dermatological skincare.

Every page AI opened while answering, classified by what kind of page it is. Editorial supply the most citations; Reviews convert best — 94% of the ones models opened were actually cited.

Editorial
120 cited · 40 read only
75% of reads cited
How-to guides
100 cited · 11 read only
90% of reads cited
Product pages
43 cited · 3 read only
93% of reads cited
category-page
19 cited · 6 read only
76% of reads cited
Other
17 cited · 28 read only
38% of reads cited
Reviews
16 cited · 1 read only
94% of reads cited
Listicles
10 cited · 9 read only
53% of reads cited
Documentation
10 cited · 16 read only
38% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
Editorial1204075%
How-to guides1001190%
Product pages43393%
category-page19676%
Other172838%
Reviews16194%
Listicles10953%
Documentation101638%
What gets cited

Structured data is what separates cited from ignored.

Of the dermatological skincare pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 31 percentage points; cites its sources pages fare 35pp worse. Measured within the read population, so selection can't flatter it.

Structured data +31pp
Named author +19pp
Specifications +14pp
Answer up front +5pp
Updated this year +3pp
Comparison table -4pp
Hard statistics -25pp
Cites its sources -35pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data52581%23650%+31pp
Named author33982%42263%+19pp
Specifications3485%72771%+14pp
Answer up front20076%56170%+5pp
Updated this year16774%59471%+3pp
Comparison table10268%65972%-4pp
Hard statistics21954%54279%-25pp
Cites its sources3238%72973%-35pp
Citation readiness

The Ordinary builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Set against how often those pages are actually cited.

BrandReadinessPages citedPages profiled
The Ordinary 50 100% 3
No7 46 100% 3
Inkey List 34 100% 15
Simple 33 100% 6
Aveeno 33 100% 3
Eucerin 31 100% 6
Sanex 25 100% 3
CeraVe 24 82% 11
Green People 23 100% 6
La Roche-Posay 21 100% 3

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions dermatological skincare pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is the skin barrier?
What is rosacea?
What are ceramides?
What causes dry skin?
Which body moisturiser is best overall?
What are chilblains?
What causes a damaged skin barrier?
What are the signs of skin barrier damage?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Tue, 01 Sep 2026 04:01:26 GMT.

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