BrandInsightAI Insights
Grocery · a live data story

Supermarkets,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about supermarkets — and record exactly which brands they put forward. Right now, Tesco owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Tesco is the default answer.

Named in 35% of supermarkets answers, typically in position 1.3. Asda follows at 27%, Sainsbury's at 22%.

Asda
27% of answers
Tesco
35% of answers
Sainsbury's
22% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Tesco 35% 1.3 32% 18%
2Asda 27% 2.6 5%
3Sainsbury's 22% 2.9 32% 17%
4Morrisons 20% 3.9 0%
5Waitrose 15% 4.7 11% 33%
6Aldi 13% 2.6 0%
7Next 10% 2.7 0%
8Lidl 10% 3.0 0%
9Ocado 10% 4.8 5% 0%
10Marks & Spencer 8% 4.2 0% 0%
11Co-op 5% 2.7 0%
12Sous Chef 2% 1.0 5%
13Fine Food Specialist 2% 2.0 11%
14Lina Stores 2% 3.0 0%
15Boots 2% 4.0 0%
What AI wants here

Supermarkets is decided on attraction.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In supermarkets, Marks & Spencer leads attraction at 107 against Poundland at 58, indexed on the category at 100.

Attraction
Marks & Spencer107
Poundland58
49-point spread · tracks being named 0.74
Affinity
Marks & Spencer111
Budgens64
47-point spread · tracks being named 0.80
Attachment
Boots105
Budgens72
33-point spread · tracks being named 0.77
Marks Spencer: Attraction 107, Affinity 111, Attachment 98
Marks & Spencer
Quietly trusted
Ocado: Attraction 104, Affinity 94, Attachment 103
Ocado
Magnetic but unbought
Tesco: Attraction 91, Affinity 95, Attachment 101
Tesco
Habit, not love
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full supermarkets desire edition →

What AI searched for first

Before it answers, it goes looking for Tesco.

An assistant does not answer from memory alone. It runs its own web searches first, and whoever it searches for is the shortlist it then chooses from. Across 53 searches in supermarkets, Tesco is named in 67% of the ones that name a brand at all. ChatGPT Web does not report its searches, so these shares are measured against the ones that do.

Tesco 67%
Asda 17%
Sainsbury's 17%
Claude
Searches per question2.1
Names a brand12%
Names a year24%
Goes to a site0%
Gemini
Searches per question1.6
Names a brand4%
Names a year4%
Goes to a site0%
ChatGPT
Searches per question1
Names a brand11%
Names a year22%
Goes to a site44%
UK artisan ingredients online supplier authentic cooking British food hall speciality ingredients
ChatGPT
UK bulk buying pantry staples save money supermarket unit price comparison Which? 2025
ChatGPT
site:citizensadvice.org.uk groceries delivery missing items refund UK online shopping
ChatGPT
UK supermarket customer service contact numbers online grocery delivery
Gemini

These are the assistants' own searches, read from their answers — not what anyone typed into a search engine.

Who AI trusts here

The referees of supermarkets.

The independent sources AI models cite when answering supermarkets questions — the places a brand needs to be seen, reviewed and ranked.

reddit.com 10 cites
gov.uk 7 cites
citizensadvice.org.uk 5 cites
which.co.uk 5 cites
thegrocer.co.uk 4 cites
nih.gov 3 cites
artisanfood.co.uk 2 cites
ashbury.global 2 cites
facebook.com 2 cites
issuu.com 2 cites
Read is not cited

Waitrose converts reads into citations. Sainsbury's doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Waitrose converts 33% of reads; Sainsbury's just 17%. That gap is a content problem, not a visibility problem.

Waitrose · read 3×33%
Tesco · read 11×18%
Sainsbury's · read 6×17%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Tesco35%1.332%18%
2Asda27%2.65%
3Sainsbury's22%2.932%17%
4Morrisons20%3.90%
5Waitrose15%4.711%33%
6Aldi13%2.60%
7Next10%2.70%
8Lidl10%3.00%
9Ocado10%4.85%0%
10Marks & Spencer8%4.20%0%
11Co-op5%2.70%
12Sous Chef2%1.05%
13Fine Food Specialist2%2.011%
14Lina Stores2%3.00%
15Boots2%4.00%
Which AI you ask

Three models. Three different answers.

Ask about supermarkets and the brand you are shown depends on the assistant: Claude → Sainsbury's, Gemini → Tesco, ChatGPT → Waitrose. Their top-five lists share just 25% of names.

Claude recommends
Sainsbury's
named in 35% of its answers
Gemini recommends
Tesco
named in 55% of its answers
ChatGPT recommends
Waitrose
named in 15% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

Tesco 40pp
Sainsbury's 30pp
Asda 25pp
Morrisons 15pp
Aldi 15pp
Next 15pp
Co-op 15pp
Lidl 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
Tesco35%55%15%40pp
Sainsbury's35%25%5%30pp
Asda35%35%10%25pp
Morrisons15%30%15%15pp
Aldi15%20%5%15pp
Next5%20%5%15pp
Co-op0%15%0%15pp
Lidl15%10%5%10pp
Ocado10%15%5%10pp
Marks & Spencer5%15%5%10pp
What AI reads here

Editorial carry supermarkets.

Every page AI opened while answering, classified by what kind of page it is. Editorial supply the most citations; News convert best — 75% of the ones models opened were actually cited.

Editorial
61 cited · 68 read only
47% of reads cited
How-to guides
51 cited · 54 read only
49% of reads cited
Listicles
34 cited · 23 read only
60% of reads cited
category-page
16 cited · 13 read only
55% of reads cited
News
15 cited · 5 read only
75% of reads cited
Product pages
15 cited · 7 read only
68% of reads cited
Other
13 cited · 52 read only
20% of reads cited
Community threads
13 cited · 8 read only
62% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
Editorial616847%
How-to guides515449%
Listicles342360%
category-page161355%
News15575%
Product pages15768%
Other135220%
Community threads13862%
What gets cited

Named author is what separates cited from ignored.

Of the supermarkets pages models actually opened, how much more often each feature's pages ended up in the cited sources. Named author is worth 10 percentage points; cites its sources pages fare 27pp worse. Measured within the read population, so selection can't flatter it.

Named author +10pp
Answer up front +9pp
Specifications +5pp
Updated this year +1pp
Structured data -2pp
Comparison table -10pp
Hard statistics -13pp
Cites its sources -27pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Named author27053%26744%+10pp
Answer up front22154%31645%+9pp
Specifications3053%50748%+5pp
Updated this year15649%38148%+1pp
Structured data21347%32449%-2pp
Comparison table7840%45950%-10pp
Hard statistics13939%39852%-13pp
Cites its sources3424%50350%-27pp
Citation readiness

Marks & Spencer builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Amazon Fresh is the widest gap: well-built pages that still aren't converting into citations.

BrandReadinessPages citedPages profiled
Marks & Spencer 27 17% 6
The Artisan Food Company 25 33% 3
Tesco 24 18% 34
Sainsbury's 22 54% 13
Amazon Fresh 18 0% 5
Waitrose 16 0% 7
Fine Food Specialist 16 75% 4
Morrisons 14 2% 59
Sous Chef 10 80% 5
Co-op 3 0% 4

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions supermarkets pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is traffic light food labelling?
What is organic food?
What are some of the strangest supermarket substitutions reported by shoppers?
What are the four types of organic food labels?
How can store entrances be optimized for customer engagement?
What are the origins of the organic movement in the UK?
How will Deliveroo adjust payments when there is a cost difference for substitutions?
How much extra do families living with food allergies spend compared to others?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Mon, 14 Sep 2026 06:41:27 GMT.

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