BrandInsightAI Insights
Food · a live data story

Food Delivery,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about food delivery — and record exactly which brands they put forward. Right now, Deliveroo owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Deliveroo is the default answer.

Named in 65% of food delivery answers, typically in position 1.8. Uber Eats follows at 65%, Just Eat at 62%.

Uber Eats
65% of answers
Deliveroo
65% of answers
Just Eat
62% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Deliveroo 65% 1.8 13% 12%
2Uber Eats 65% 2.1 35% 20%
3Just Eat 62% 2.6 8% 8%
4Tesco 15% 2.7 10% 75%
5Ocado 8% 3.4 3% 100%
6Morrisons 8% 4.4 0% 0%
7Asda 8% 5.4 5% 100%
8Foodhub 7% 4.0 3% —
9Sainsbury's 5% 5.7 8% 50%
10Co-op 5% 7.3 0% —
11DoorDash 3% 2.0 0% —
12Eat Local 3% 3.0 5% 100%
13AllTap 3% 3.5 5% 25%
14Beelivery 3% 3.5 0% —
15Gopuff 3% 5.0 3% —
What AI wants here

Food Delivery is decided on affinity.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In food delivery, Deliveroo leads affinity at 121 against Just Eat at 74, indexed on the category at 100.

Affinity
Deliveroo121
Just Eat74
47-point spread
Attraction
Tesco111
Uber Eats90
21-point spread
Attachment
Tesco104
Just Eat96
8-point spread
Deliveroo: Attraction 104, Affinity 121, Attachment 101
Deliveroo
Credible, not first choice
Tesco: Attraction 111, Affinity 93, Attachment 104
Tesco
Chosen, not loved
Uber Eats: Attraction 90, Affinity 112, Attachment 98
Uber Eats
Credible, not first choice
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full food delivery desire edition →

What AI searched for first

Before it answers, it goes looking for Deliveroo.

An assistant does not answer from memory alone. It runs its own web searches first, and whoever it searches for is the shortlist it then chooses from. Across 80 searches in food delivery, Deliveroo is named in 34% of the ones that name a brand at all. ChatGPT Web, Copilot do not report their searches, so these shares are measured against the ones that do.

Deliveroo 34%
Uber Eats 33%
Just Eat 21%
Ocado 3%
Sainsbury's 3%
Tesco 3%
Claude
Searches per question1.8
Names a brand39%
Names a year39%
Goes to a site0%
Gemini
Searches per question1.8
Names a brand25%
Names a year9%
Goes to a site0%
ChatGPT
Searches per question1.2
Names a brand60%
Names a year33%
Goes to a site13%
UK grocery delivery rapid delivery 10 minutes takeaway delivery time comparison supermarket delivery
ChatGPT
UK grocery delivery missing items refund report official Tesco Asda Sainsbury's Morrisons Ocado help
ChatGPT
UK local independent restaurants discover different cuisines food apps independent restaurants 2026
ChatGPT
UK food delivery apps Uber Eats Deliveroo Just Eat official delivery groceries fees membership 2026
ChatGPT

These are the assistants' own searches, read from their answers — not what anyone typed into a search engine.

Who AI trusts here

The referees of food delivery.

The independent sources AI models cite when answering food delivery questions — the places a brand needs to be seen, reviewed and ranked.

reddit.com 9 cites
restauranthero.co.uk 7 cites
owndeliv.com 6 cites
bozu.co.uk 4 cites
feast-magazine.co.uk 4 cites
aexir.com 3 cites
enatega.com 3 cites
encorekitchens.co.uk 3 cites
food.gov.uk 3 cites
groupon.co.uk 3 cites
Read is not cited

Tesco converts reads into citations. Just Eat doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Tesco converts 75% of reads; Just Eat just 8%. That gap is a content problem, not a visibility problem.

Tesco · read 4×75%
AllTap · read 4×25%
Uber Eats · read 55×20%
Deliveroo · read 34×12%
Just Eat · read 25×8%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Deliveroo65%1.813%12%
2Uber Eats65%2.135%20%
3Just Eat62%2.68%8%
4Tesco15%2.710%75%
5Ocado8%3.43%100%
6Morrisons8%4.40%0%
7Asda8%5.45%100%
8Foodhub7%4.03%—
9Sainsbury's5%5.78%50%
10Co-op5%7.30%—
11DoorDash3%2.00%—
12Eat Local3%3.05%100%
13AllTap3%3.55%25%
14Beelivery3%3.50%—
15Gopuff3%5.03%—
Which AI you ask

The models do not agree on who leads.

Ask about food delivery and the brand you are shown depends on the assistant: Claude → Deliveroo, Gemini → Uber Eats, ChatGPT → Deliveroo. Their top-five lists share just 57% of names.

Claude recommends
Deliveroo
named in 70% of its answers
Gemini recommends
Uber Eats
named in 85% of its answers
ChatGPT recommends
Deliveroo
named in 45% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

Uber Eats 45pp
Just Eat 40pp
Deliveroo 35pp
Ocado 15pp
Asda 15pp
Tesco 10pp
Sainsbury's 10pp
DoorDash 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
Uber Eats70%85%40%45pp
Just Eat65%80%40%40pp
Deliveroo70%80%45%35pp
Ocado15%10%0%15pp
Asda10%15%0%15pp
Tesco20%15%10%10pp
Sainsbury's10%5%0%10pp
DoorDash10%0%0%10pp
Foodhub10%10%0%10pp
Beelivery10%0%0%10pp
What AI reads here

Editorial carry food delivery.

Every page AI opened while answering, classified by what kind of page it is. Editorial supply the most citations; Reviews convert best — 87% of the ones models opened were actually cited.

Editorial
103 cited · 81 read only
56% of reads cited
How-to guides
51 cited · 47 read only
52% of reads cited
Comparisons
45 cited · 25 read only
64% of reads cited
Community threads
35 cited · 17 read only
67% of reads cited
Product pages
33 cited · 36 read only
48% of reads cited
Reviews
20 cited · 3 read only
87% of reads cited
Other
18 cited · 55 read only
25% of reads cited
News
18 cited · 22 read only
45% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
Editorial1038156%
How-to guides514752%
Comparisons452564%
Community threads351767%
Product pages333648%
Reviews20387%
Other185525%
News182245%
What gets cited

Structured data is what separates cited from ignored.

Of the food delivery pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 13 percentage points; cites its sources pages fare 24pp worse. Measured within the read population, so selection can't flatter it.

Structured data +13pp
Named author +9pp
Hard statistics +5pp
Updated this year +5pp
Comparison table +0pp
Answer up front -5pp
Cites its sources -24pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data49260%57648%+13pp
Named author46759%60149%+9pp
Hard statistics37557%69352%+5pp
Updated this year31657%75252%+5pp
Comparison table20954%85953%+0pp
Answer up front42050%64855%-5pp
Cites its sources5630%101255%-24pp
Citation readiness

Sainsbury's builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Set against how often those pages are actually cited.

BrandReadinessPages citedPages profiled
Sainsbury's 34 54% 13
AllTap 30 71% 14
App4 25 33% 3
Waitrose 21 33% 3
Uber Eats 18 24% 161
Just Eat 16 32% 37
Tesco 16 55% 11
Deliveroo 14 8% 248
Foodhub 14 30% 10
Beelivery 13 50% 4

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions food delivery pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is a dark kitchen?
What is a virtual restaurant?
What is a ghost kitchen?
What is a virtual restaurant brand?
How much does Uber One cost?
What is Uber One?
What are the hidden costs of food delivery apps?
What is the best food delivery app in the UK?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Thu, 15 Oct 2026 06:49:07 GMT.

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