BrandInsightAI Insights
Insurance · a live data story

Car Insurance,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about car insurance — and record exactly which brands they put forward. Right now, Admiral owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Admiral is the default answer.

Named in 23% of car insurance answers, typically in position 2.6. More Than follows at 18%, Aviva at 17%.

More Than
18% of answers
Admiral
23% of answers
Aviva
17% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Admiral 23% 2.6 15% 25%
2More Than 18% 2.3 0%
3Aviva 17% 2.3 0%
4Hastings Direct 13% 3.8 6% 0%
5RAC 12% 3.7 17% 33%
6Direct Line 10% 3.7 2% 0%
7LV= 8% 4.2 0% 0%
8AXA 7% 3.3 6% 33%
9NFU Mutual 7% 6.3 0%
10Marmalade 5% 2.0 4%
11Tempcover 5% 2.0 6% 0%
12Dayinsure 5% 2.7 6% 0%
13GoShorty 5% 4.3 4% 33%
14AA 3% 1.5 4% 0%
15Zego 3% 3.5 13% 60%
Who AI trusts here

The referees of car insurance.

The independent sources AI models cite when answering car insurance questions — the places a brand needs to be seen, reviewed and ranked.

moneysavingexpert.com 20 cites
gov.uk 15 cites
gocompare.com 12 cites
moneyhelper.org.uk 12 cites
moneysupermarket.com 11 cites
which.co.uk 10 cites
confused.com 9 cites
forbes.com 9 cites
brumble.co.uk 8 cites
carinsuranceexpert.co.uk 7 cites
Read is not cited

Zego converts reads into citations. Dayinsure doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Zego converts 60% of reads; Dayinsure just 0%. That gap is a content problem, not a visibility problem.

Zego · read 5×60%
RAC · read 12×33%
AXA · read 3×33%
GoShorty · read 3×33%
Admiral · read 12×25%
Tempcover · read 3×0%
Dayinsure · read 3×0%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Admiral23%2.615%25%
2More Than18%2.30%
3Aviva17%2.30%
4Hastings Direct13%3.86%0%
5RAC12%3.717%33%
6Direct Line10%3.72%0%
7LV=8%4.20%0%
8AXA7%3.36%33%
9NFU Mutual7%6.30%
10Marmalade5%2.04%
11Tempcover5%2.06%0%
12Dayinsure5%2.76%0%
13GoShorty5%4.34%33%
14AA3%1.54%0%
15Zego3%3.513%60%
Which AI you ask

The models do not agree on who leads.

Ask about car insurance and the brand you are shown depends on the assistant: Claude → Admiral, Gemini → Admiral, ChatGPT → More Than. Their top-five lists share just 25% of names.

Claude recommends
Admiral
named in 25% of its answers
Gemini recommends
Admiral
named in 30% of its answers
ChatGPT recommends
More Than
named in 30% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

More Than 25pp
Admiral 15pp
Aviva 15pp
Direct Line 10pp
NFU Mutual 10pp
Tempcover 10pp
Dayinsure 10pp
AA 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
More Than5%20%30%25pp
Admiral25%30%15%15pp
Aviva15%25%10%15pp
Direct Line10%5%15%10pp
NFU Mutual10%0%10%10pp
Tempcover0%10%5%10pp
Dayinsure0%10%5%10pp
AA0%10%0%10pp
Hastings Direct15%15%10%5pp
LV=10%5%10%5pp
What AI reads here

Editorial carry car insurance.

Every page AI opened while answering, classified by what kind of page it is. Editorial supply the most citations; Comparisons convert best — 90% of the ones models opened were actually cited.

Editorial
94 cited · 21 read only
82% of reads cited
How-to guides
52 cited · 6 read only
90% of reads cited
Product pages
21 cited · 3 read only
88% of reads cited
Comparisons
19 cited · 2 read only
90% of reads cited
Other
8 cited · 21 read only
28% of reads cited
Documentation
3 cited · 9 read only
25% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
Editorial942182%
How-to guides52690%
Product pages21388%
Comparisons19290%
Other82128%
Documentation3925%
What gets cited

Structured data is what separates cited from ignored.

Of the car insurance pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 10 percentage points; hard statistics pages fare 26pp worse. Measured within the read population, so selection can't flatter it.

Structured data +10pp
Answer up front +9pp
Named author +8pp
Comparison table +3pp
Updated this year -11pp
Cites its sources -22pp
Hard statistics -26pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data4185%53975%+10pp
Answer up front16683%41473%+9pp
Named author24081%34073%+8pp
Comparison table18278%39875%+3pp
Updated this year22269%35880%-11pp
Cites its sources2955%55177%-22pp
Hard statistics17758%40384%-26pp
Citation readiness

Budget Insurance builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Set against how often those pages are actually cited.

BrandReadinessPages citedPages profiled
Budget Insurance 31 100% 4
Admiral 30 100% 16
AXA 23 100% 6
Zego 22 100% 12
Dayinsure 21 100% 6
RAC 19 86% 14
Hastings Direct 19 100% 4
Tempcover 9 75% 8
Aviva 9 100% 10
Marmalade 3 100% 4

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions car insurance pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is temporary car insurance?
How does black box insurance work?
What is black box insurance?
What is multi-car insurance?
What is car insurance excess?
What is comprehensive car insurance?
What does third party only insurance cover?
What does comprehensive car insurance cover?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Mon, 31 Aug 2026 10:16:11 GMT.

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