Mobile Networks,
according to AI
Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about mobile networks — and record exactly which brands they put forward. Right now, Three owns the conversation.
0 AI answers this run · 0 brands named · measured, never estimated
Three is the default answer.
Named in 88% of mobile networks answers, typically in position 2.3. EE follows at 58%, Vodafone at 55%.
Every brand AI names, ranked.
Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.
| # | Brand | Visibility | Avg. position | Citation share | Read→cited |
|---|---|---|---|---|---|
| 1 | Three | 88% | 2.3 | 16% | 24% |
| 2 | EE | 58% | 2.6 | 14% | 10% |
| 3 | Vodafone | 55% | 3.4 | 23% | 33% |
| 4 | O2 | 47% | 3.9 | 7% | 27% |
| 5 | Virgin Media O2 | 47% | 3.9 | 0% | — |
| 6 | Smarty | 32% | 4.7 | 12% | 23% |
| 7 | VOXI | 20% | 5.3 | 2% | 0% |
| 8 | iD Mobile | 20% | 7.0 | 5% | — |
| 9 | Sky Mobile | 17% | 6.5 | 5% | 29% |
| 10 | Lebara | 17% | 6.7 | 0% | — |
| 11 | Giffgaff | 15% | 6.0 | 0% | 0% |
| 12 | 1pMobile | 13% | 4.8 | 2% | 33% |
| 13 | Talkmobile | 12% | 6.1 | 2% | 100% |
| 14 | Tesco Mobile | 10% | 7.7 | 0% | 0% |
| 15 | spusu | 7% | 3.8 | 0% | — |
Three is named most. That is not the same as being wanted.
Being named is visibility. Underneath it, asked to rate each brand directly, the AI assistants judge it three ways — how much it stands out, how much it belongs, and how much it is returned to. They put 12% of the 41 brands rated above indifference. Giffgaff leads the brands the answers name, at 69% of maximum Desire. On attachment, the most divided driver, Monzo Mobile indexes 133 against Cura Mobile at 57, on a category average of 100.
Each whorl lights one ring per index threshold cleared (84 / 92 / 100 / 108 / 116). Above indifference means Desire above two-thirds of its maximum. See the full mobile networks desire edition →
Before it answers, it goes looking for EE.
An assistant does not answer from memory alone. It runs its own web searches first, and whoever it searches for is the shortlist it then chooses from. Across 72 searches in mobile networks, EE is named in 15% of the ones that name a brand at all. ChatGPT Web, Copilot do not report their searches, so these shares are measured against the ones that do.
These are the assistants' own searches, read from their answers — not what anyone typed into a search engine.
The referees of mobile networks.
The independent sources AI models cite when answering mobile networks questions — the places a brand needs to be seen, reviewed and ranked.
Vodafone converts reads into citations. Tesco Mobile doesn't.
When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Vodafone converts 33% of reads; Tesco Mobile just 0%. That gap is a content problem, not a visibility problem.
Full data table
| # | Brand | Visibility | Avg. position | Citation share | Read→cited |
|---|---|---|---|---|---|
| 1 | Three | 88% | 2.3 | 16% | 24% |
| 2 | EE | 58% | 2.6 | 14% | 10% |
| 3 | Vodafone | 55% | 3.4 | 23% | 33% |
| 4 | O2 | 47% | 3.9 | 7% | 27% |
| 5 | Virgin Media O2 | 47% | 3.9 | 0% | — |
| 6 | Smarty | 32% | 4.7 | 12% | 23% |
| 7 | VOXI | 20% | 5.3 | 2% | 0% |
| 8 | iD Mobile | 20% | 7.0 | 5% | — |
| 9 | Sky Mobile | 17% | 6.5 | 5% | 29% |
| 10 | Lebara | 17% | 6.7 | 0% | — |
| 11 | Giffgaff | 15% | 6.0 | 0% | 0% |
| 12 | 1pMobile | 13% | 4.8 | 2% | 33% |
| 13 | Talkmobile | 12% | 6.1 | 2% | 100% |
| 14 | Tesco Mobile | 10% | 7.7 | 0% | 0% |
| 15 | spusu | 7% | 3.8 | 0% | — |
All three models agree: Three.
A rare consensus — every model puts Three first, and their top-five lists overlap 100%. Winning here means winning everywhere at once.
Brands whose visibility swings most between models — the bar per model, widest gap on the right.
The data behind this chart
| Brand | Claude | Gemini | ChatGPT | Spread |
|---|---|---|---|---|
| Vodafone | 35% | 75% | 55% | 40pp |
| Virgin Media O2 | 30% | 65% | 45% | 35pp |
| O2 | 30% | 65% | 45% | 35pp |
| Three | 70% | 95% | 100% | 30pp |
| EE | 50% | 75% | 50% | 25pp |
| iD Mobile | 10% | 35% | 15% | 25pp |
| Lebara | 5% | 30% | 15% | 25pp |
| Smarty | 25% | 45% | 25% | 20pp |
| Giffgaff | 15% | 25% | 5% | 20pp |
| VOXI | 15% | 30% | 15% | 15pp |
How-to guides carry mobile networks.
Every page AI opened while answering, classified by what kind of page it is. How-to guides supply the most citations; How-to guides convert best — 83% of the ones models opened were actually cited.
The data behind this chart
| Page type | Cited | Read but not cited | Conversion |
|---|---|---|---|
| How-to guides | 126 | 26 | 83% |
| Comparisons | 72 | 26 | 73% |
| Editorial | 31 | 30 | 51% |
| Product pages | 17 | 12 | 59% |
| pricing | 16 | 8 | 67% |
| Listicles | 10 | 7 | 59% |
| Other | 9 | 39 | 19% |
| Community threads | 5 | 39 | 11% |
Structured data is what separates cited from ignored.
Of the mobile networks pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 35 percentage points; cites its sources pages fare 35pp worse. Measured within the read population, so selection can't flatter it.
The data behind this chart
| Feature | Pages with | Cited % | Pages without | Cited % | Difference |
|---|---|---|---|---|---|
| Structured data | 205 | 80% | 375 | 44% | +35pp |
| Named author | 215 | 67% | 365 | 50% | +17pp |
| Answer up front | 288 | 61% | 292 | 52% | +9pp |
| Comparison table | 149 | 63% | 431 | 55% | +9pp |
| Specifications | 69 | 58% | 511 | 57% | +1pp |
| Updated this year | 169 | 53% | 411 | 58% | -5pp |
| Hard statistics | 174 | 47% | 406 | 61% | -14pp |
| Cites its sources | 45 | 24% | 535 | 59% | -35pp |
Vodafone builds pages AI can quote.
Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Three is the widest gap: well-built pages that still aren't converting into citations.
| Brand | Readiness | Pages cited | Pages profiled |
|---|---|---|---|
| Vodafone | 38 | 8% | 146 |
| Sim Local | 38 | 25% | 4 |
| Three | 35 | 2% | 365 |
| Lyca Mobile | 34 | 25% | 8 |
| iD Mobile | 33 | 20% | 15 |
| Smarty | 30 | 15% | 39 |
| 1pMobile | 27 | 33% | 6 |
| VOXI | 27 | 17% | 6 |
| Talkmobile | 25 | 17% | 6 |
| Tesco Mobile | 25 | 3% | 33 |
Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.
The questions mobile networks pages have to settle.
Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.
Nineteen more categories.
Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Sat, 17 Oct 2026 13:00:12 GMT.