BrandInsightAI Insights
Telecoms · a live data story

Mobile Networks,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about mobile networks — and record exactly which brands they put forward. Right now, Three owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Three is the default answer.

Named in 88% of mobile networks answers, typically in position 2.3. EE follows at 58%, Vodafone at 55%.

EE
58% of answers
Three
88% of answers
Vodafone
55% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Three 88% 2.3 16% 24%
2EE 58% 2.6 14% 10%
3Vodafone 55% 3.4 23% 33%
4O2 47% 3.9 7% 27%
5Virgin Media O2 47% 3.9 0%
6Smarty 32% 4.7 12% 23%
7VOXI 20% 5.3 2% 0%
8iD Mobile 20% 7.0 5%
9Sky Mobile 17% 6.5 5% 29%
10Lebara 17% 6.7 0%
11Giffgaff 15% 6.0 0% 0%
121pMobile 13% 4.8 2% 33%
13Talkmobile 12% 6.1 2% 100%
14Tesco Mobile 10% 7.7 0% 0%
15spusu 7% 3.8 0%
What AI wants here

Three is named most. That is not the same as being wanted.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In mobile networks, Starlink leads attraction at 128 against Dixons Carphone at 72, indexed on the category at 100.

Attraction
Starlink128
Dixons Carphone72
56-point spread · tracks being named 0.46
Attachment
Airalo108
Dixons Carphone72
36-point spread · tracks being named 0.42
Affinity
O2109
Dixons Carphone78
31-point spread · tracks being named 0.38
Airalo: Attraction 112, Affinity 106, Attachment 108
Airalo
Complete desire
Starlink: Attraction 128, Affinity 104, Attachment 94
Starlink
Magnetic but unbought
Three: Attraction 113, Affinity 105, Attachment 104
Three
Complete desire
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full mobile networks desire edition →

What AI searched for first

Before it answers, it goes looking for EE.

An assistant does not answer from memory alone. It runs its own web searches first, and whoever it searches for is the shortlist it then chooses from. Across 72 searches in mobile networks, EE is named in 15% of the ones that name a brand at all. ChatGPT Web does not report its searches, so these shares are measured against the ones that do.

EE 15%
iD Mobile 15%
O2 15%
Three 15%
Vodafone 15%
Lebara 8%
Claude
Searches per question1.2
Names a brand0%
Names a year63%
Goes to a site0%
Gemini
Searches per question1.9
Names a brand3%
Names a year30%
Goes to a site3%
ChatGPT
Searches per question1.1
Names a brand16%
Names a year53%
Goes to a site47%
UK mobile network family plan share data family members 2026 EE O2 Vodafone Three iD Mobile
ChatGPT
site:ofcom.org.uk mobile phone bill unexpected charges out of bundle UK spending cap
ChatGPT
UK mobile family plan extra lines pricing official 2026 O2 Vodafone EE Three
ChatGPT
UK unlimited data SIM only heavy streaming 2026 best plans official
ChatGPT

These are the assistants' own searches, read from their answers — not what anyone typed into a search engine.

Who AI trusts here

The referees of mobile networks.

The independent sources AI models cite when answering mobile networks questions — the places a brand needs to be seen, reviewed and ranked.

ofcom.org.uk 35 cites
moneysavingexpert.com 16 cites
uswitch.com 11 cites
netscanai.co.uk 8 cites
apple.com 7 cites
which.co.uk 7 cites
google.com 6 cites
moneysupermarket.com 6 cites
citizensadvice.org.uk 5 cites
simsherpa.com 5 cites
Read is not cited

Vodafone converts reads into citations. Tesco Mobile doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Vodafone converts 33% of reads; Tesco Mobile just 0%. That gap is a content problem, not a visibility problem.

Vodafone · read 15×33%
1pMobile · read 3×33%
Sky Mobile · read 7×29%
O2 · read 11×27%
Three · read 17×24%
Smarty · read 13×23%
EE · read 29×10%
Tesco Mobile · read 4×0%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Three88%2.316%24%
2EE58%2.614%10%
3Vodafone55%3.423%33%
4O247%3.97%27%
5Virgin Media O247%3.90%
6Smarty32%4.712%23%
7VOXI20%5.32%0%
8iD Mobile20%7.05%
9Sky Mobile17%6.55%29%
10Lebara17%6.70%
11Giffgaff15%6.00%0%
121pMobile13%4.82%33%
13Talkmobile12%6.12%100%
14Tesco Mobile10%7.70%0%
15spusu7%3.80%
Which AI you ask

All three models agree: Three.

A rare consensus — every model puts Three first, and their top-five lists overlap 100%. Winning here means winning everywhere at once.

Claude recommends
Three
named in 70% of its answers
Gemini recommends
Three
named in 95% of its answers
ChatGPT recommends
Three
named in 100% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

Vodafone 40pp
Virgin Media O2 35pp
O2 35pp
Three 30pp
EE 25pp
iD Mobile 25pp
Lebara 25pp
Smarty 20pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
Vodafone35%75%55%40pp
Virgin Media O230%65%45%35pp
O230%65%45%35pp
Three70%95%100%30pp
EE50%75%50%25pp
iD Mobile10%35%15%25pp
Lebara5%30%15%25pp
Smarty25%45%25%20pp
Giffgaff15%25%5%20pp
VOXI15%30%15%15pp
What AI reads here

How-to guides carry mobile networks.

Every page AI opened while answering, classified by what kind of page it is. How-to guides supply the most citations; How-to guides convert best — 83% of the ones models opened were actually cited.

How-to guides
126 cited · 26 read only
83% of reads cited
Comparisons
72 cited · 26 read only
73% of reads cited
Editorial
31 cited · 30 read only
51% of reads cited
Product pages
17 cited · 12 read only
59% of reads cited
pricing
16 cited · 8 read only
67% of reads cited
Listicles
10 cited · 7 read only
59% of reads cited
Other
9 cited · 39 read only
19% of reads cited
Community threads
5 cited · 39 read only
11% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
How-to guides1262683%
Comparisons722673%
Editorial313051%
Product pages171259%
pricing16867%
Listicles10759%
Other93919%
Community threads53911%
What gets cited

Structured data is what separates cited from ignored.

Of the mobile networks pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 35 percentage points; cites its sources pages fare 35pp worse. Measured within the read population, so selection can't flatter it.

Structured data +35pp
Named author +17pp
Answer up front +9pp
Comparison table +9pp
Specifications +1pp
Updated this year -5pp
Hard statistics -14pp
Cites its sources -35pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data20580%37544%+35pp
Named author21567%36550%+17pp
Answer up front28861%29252%+9pp
Comparison table14963%43155%+9pp
Specifications6958%51157%+1pp
Updated this year16953%41158%-5pp
Hard statistics17447%40661%-14pp
Cites its sources4524%53559%-35pp
Citation readiness

Vodafone builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Three is the widest gap: well-built pages that still aren't converting into citations.

BrandReadinessPages citedPages profiled
Vodafone 38 9% 121
Sim Local 38 25% 4
Three 35 2% 365
Lyca Mobile 34 25% 8
iD Mobile 33 20% 15
Tesco Mobile 29 14% 7
Smarty 28 32% 19
VOXI 27 17% 6
1pMobile 27 33% 6
Talkmobile 25 17% 6

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions mobile networks pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is an eSIM?
How does an eSIM work?
What are the best SIM only deals in the UK for 2026?
How do I get a PAC code?
Am I eligible for a social tariff?
How long is a PAC code valid for?
What is a SIM-only plan?
What is a SIM-only deal?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Sun, 06 Sep 2026 06:33:02 GMT.

scroll ↓