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Luxury · a live data story

Fragrance & Beauty,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about fragrance & beauty — and record exactly which brands they put forward. Right now, La Mer owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

La Mer is the default answer.

Named in 5% of fragrance & beauty answers, typically in position 2.0. Estée Lauder follows at 5%, Augustinus Bader at 5%.

Estée Lauder
5% of answers
La Mer
5% of answers
Augustinus Bader
5% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1La Mer 5% 2.0 0%
2Estée Lauder 5% 2.3 50%
3Augustinus Bader 5% 4.0 0%
4Dior 5% 4.7 0%
5MAC Cosmetics 5% 4.7 0%
6Charlotte Tilbury 5% 6.7 0%
7Clé de Peau Beauté 3% 1.5 0%
8Jo Malone London 3% 2.5 0%
9Creed 3% 3.0 0%
10Elemis 3% 3.0 0%
11Diptyque 3% 4.0 0%
12Maison Francis Kurkdjian 3% 4.0 0%
13Bobbi Brown 3% 5.0 0%
14Tatcha 3% 5.0 0%
15Chanel 3% 7.5 0%
What AI wants here

MAC Cosmetics is named most. That is not the same as being wanted.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In fragrance & beauty, Hermès leads attraction at 113 against Clinique at 84, indexed on the category at 100.

Attraction
Hermès113
Clinique84
29-point spread · tracks being named -0.06
Affinity
Hermès115
Byredo91
24-point spread · tracks being named -0.07
Attachment
MAC Cosmetics110
Byredo86
24-point spread · tracks being named 0.27
Hermès: Attraction 113, Affinity 115, Attachment 102
Hermès
Quietly trusted
Chanel: Attraction 110, Affinity 108, Attachment 102
Chanel
Magnetic but unbought
Diptyque: Attraction 105, Affinity 106, Attachment 102
Diptyque
Quietly trusted
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full fragrance & beauty desire edition →

Who AI trusts here

The referees of fragrance & beauty.

The independent sources AI models cite when answering fragrance & beauty questions — the places a brand needs to be seen, reviewed and ranked.

aad.org 10 cites
harrods.com 6 cites
scento.com 6 cites
ifrafragrance.org 4 cites
nih.gov 4 cites
reddit.com 4 cites
cinderellabridez.com 3 cites
nhs.uk 3 cites
selfridges.com 3 cites
vogue.com 3 cites
Read is not cited

The citation gap.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Too little read data in this category so far — the weekly runs will fill this in.

Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1La Mer5%2.00%
2Estée Lauder5%2.350%
3Augustinus Bader5%4.00%
4Dior5%4.70%
5MAC Cosmetics5%4.70%
6Charlotte Tilbury5%6.70%
7Clé de Peau Beauté3%1.50%
8Jo Malone London3%2.50%
9Creed3%3.00%
10Elemis3%3.00%
11Diptyque3%4.00%
12Maison Francis Kurkdjian3%4.00%
13Bobbi Brown3%5.00%
14Tatcha3%5.00%
15Chanel3%7.50%
Which AI you ask

Three models. Three different answers.

Ask about fragrance & beauty and the brand you are shown depends on the assistant: Claude → MAC Cosmetics, Gemini → Jo Malone London, ChatGPT → Maison Francis Kurkdjian. Their top-five lists share just 0% of names.

Claude recommends
MAC Cosmetics
named in 10% of its answers
Gemini recommends
Jo Malone London
named in 10% of its answers
ChatGPT recommends
Maison Francis Kurkdjian
named in 5% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

MAC Cosmetics 10pp
Estée Lauder 10pp
Charlotte Tilbury 10pp
Jo Malone London 10pp
Diptyque 10pp
Augustinus Bader 10pp
Elemis 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
MAC Cosmetics10%5%0%10pp
Estée Lauder5%10%0%10pp
Charlotte Tilbury5%10%0%10pp
Jo Malone London0%10%0%10pp
Diptyque0%10%0%10pp
Augustinus Bader0%10%5%10pp
Elemis0%10%0%10pp
Clinique5%0%0%5pp
Tom Ford5%0%0%5pp
Clé de Peau Beauté5%0%5%5pp
What AI reads here

How-to guides carry fragrance & beauty.

Every page AI opened while answering, classified by what kind of page it is. How-to guides supply the most citations; Comparisons convert best — 100% of the ones models opened were actually cited.

How-to guides
89 cited · 8 read only
92% of reads cited
Editorial
67 cited · 15 read only
82% of reads cited
Comparisons
29 cited · 0 read only
100% of reads cited
Other
14 cited · 9 read only
61% of reads cited
Listicles
9 cited · 0 read only
100% of reads cited
category-page
8 cited · 0 read only
100% of reads cited
Product pages
7 cited · 1 read only
88% of reads cited
Documentation
0 cited · 9 read only
0% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
How-to guides89892%
Editorial671582%
Comparisons290100%
Other14961%
Listicles90100%
category-page80100%
Product pages7188%
Documentation090%
What gets cited

Structured data is what separates cited from ignored.

Of the fragrance & beauty pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 27 percentage points; hard statistics pages fare 18pp worse. Measured within the read population, so selection can't flatter it.

Structured data +27pp
Named author +15pp
Updated this year -4pp
Answer up front -5pp
Comparison table -17pp
Hard statistics -18pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data23189%5562%+27pp
Named author16890%11875%+15pp
Updated this year6881%21884%-4pp
Answer up front11481%17285%-5pp
Comparison table5770%22987%-17pp
Hard statistics6370%22387%-18pp
What the answers answer

The questions fragrance & beauty pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

How does retinol work on the skin?
Can you use peptides and retinol together?
What do peptides do for the skin?
What is the ideal height for placing a diffuser?
What are peptides and how do they work?
How do you identify skin undertones?
What are common summer skincare concerns?
How much does the Hourglass Vegan Brush Travel Set cost?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Wed, 02 Sep 2026 10:25:01 GMT.

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