BrandInsightAI Insights
Luxury · a live data story

Fragrance & Beauty,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about fragrance & beauty — and record exactly which brands they put forward. Right now, Charlotte Tilbury owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Charlotte Tilbury is the default answer.

Named in 7% of fragrance & beauty answers, typically in position 2.5. La Mer follows at 5%, Clé de Peau Beauté at 3%.

La Mer
5% of answers
Charlotte Tilbury
7% of answers
Clé de Peau Beauté
3% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Charlotte Tilbury 7% 2.5 50% 0%
2La Mer 5% 1.7 0%
3Clé de Peau Beauté 3% 1.5 0%
4Elemis 3% 1.5 0%
5Estée Lauder 3% 2.0 25%
6MAC Cosmetics 3% 3.0 0%
7Maison Francis Kurkdjian 3% 4.5 0%
8Dior 3% 5.5 0%
9Jo Malone London 3% 6.0 0%
10Maison Margiela 3% 6.0 0%
11Chanel 3% 6.5 0%
12Diptyque 3% 7.0 0%
13Creed 2% 1.0 0%
14Augustinus Bader 2% 2.0 0%
15La Prairie 2% 2.0 0%
What AI wants here

Charlotte Tilbury is named most. That is not the same as being wanted.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In fragrance & beauty, Maison Francis Kurkdjian leads attraction at 135 against Elizabeth Arden at 97, indexed on the category at 100.

Attraction
Maison Francis Kurkdjian135
Elizabeth Arden97
38-point spread · tracks being named 0.12
Affinity
Hermès133
Bobbi Brown108
25-point spread · tracks being named 0.06
Attachment
Kiehl's122
Givenchy98
24-point spread · tracks being named 0.16
Hermès: Attraction 133, Affinity 133, Attachment 115
Hermès
Complete desire
Guerlain: Attraction 132, Affinity 132, Attachment 115
Guerlain
Complete desire
Diptyque: Attraction 128, Affinity 128, Attachment 115
Diptyque
Complete desire
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full fragrance & beauty desire edition →

Who AI trusts here

The referees of fragrance & beauty.

The independent sources AI models cite when answering fragrance & beauty questions — the places a brand needs to be seen, reviewed and ranked.

scento.com 12 cites
harrods.com 5 cites
nhs.uk 5 cites
youtube.com 5 cites
homecourt.co 4 cites
gov.uk 3 cites
ifrafragrance.org 3 cites
reddit.com 3 cites
sephora.co.uk 3 cites
theinkeylist.com 3 cites
Read is not cited

The citation gap.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Too little read data in this category so far — the weekly runs will fill this in.

Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Charlotte Tilbury7%2.550%0%
2La Mer5%1.70%
3Clé de Peau Beauté3%1.50%
4Elemis3%1.50%
5Estée Lauder3%2.025%
6MAC Cosmetics3%3.00%
7Maison Francis Kurkdjian3%4.50%
8Dior3%5.50%
9Jo Malone London3%6.00%
10Maison Margiela3%6.00%
11Chanel3%6.50%
12Diptyque3%7.00%
13Creed2%1.00%
14Augustinus Bader2%2.00%
15La Prairie2%2.00%
Which AI you ask

Three models. Three different answers.

Ask about fragrance & beauty and the brand you are shown depends on the assistant: Claude → Maison Margiela, Gemini → Charlotte Tilbury, ChatGPT → Maison Francis Kurkdjian. Their top-five lists share just 0% of names.

Claude recommends
Maison Margiela
named in 5% of its answers
Gemini recommends
Charlotte Tilbury
named in 15% of its answers
ChatGPT recommends
Maison Francis Kurkdjian
named in 5% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

Charlotte Tilbury 15pp
Diptyque 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
Charlotte Tilbury5%15%0%15pp
Diptyque0%10%0%10pp
Maison Margiela5%5%0%5pp
Lancôme5%0%0%5pp
Clinique5%0%0%5pp
MAC Cosmetics5%5%0%5pp
Jo Malone London5%5%0%5pp
Clé de Peau Beauté5%0%5%5pp
La Prairie5%0%0%5pp
Chanel5%5%0%5pp
What AI reads here

How-to guides carry fragrance & beauty.

Every page AI opened while answering, classified by what kind of page it is. How-to guides supply the most citations; Comparisons convert best — 100% of the ones models opened were actually cited.

How-to guides
89 cited · 8 read only
92% of reads cited
Editorial
67 cited · 15 read only
82% of reads cited
Comparisons
29 cited · 0 read only
100% of reads cited
Other
14 cited · 9 read only
61% of reads cited
Listicles
9 cited · 0 read only
100% of reads cited
category-page
8 cited · 0 read only
100% of reads cited
Product pages
7 cited · 1 read only
88% of reads cited
Documentation
0 cited · 9 read only
0% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
How-to guides89892%
Editorial671582%
Comparisons290100%
Other14961%
Listicles90100%
category-page80100%
Product pages7188%
Documentation090%
What gets cited

Structured data is what separates cited from ignored.

Of the fragrance & beauty pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 27 percentage points; hard statistics pages fare 18pp worse. Measured within the read population, so selection can't flatter it.

Structured data +27pp
Named author +15pp
Updated this year -4pp
Answer up front -5pp
Comparison table -17pp
Hard statistics -18pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data23189%5562%+27pp
Named author16890%11875%+15pp
Updated this year6881%21884%-4pp
Answer up front11481%17285%-5pp
Comparison table5770%22987%-17pp
Hard statistics6370%22387%-18pp
Citation readiness

Estée Lauder builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. SkinCeuticals is the widest gap: well-built pages that still aren't converting into citations.

BrandReadinessPages citedPages profiled
Estée Lauder 29 33% 3
SkinCeuticals 25 0% 5
Augustinus Bader 14 0% 95
Charlotte Tilbury 9 0% 100

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions fragrance & beauty pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

How does retinol work on the skin?
Can you use peptides and retinol together?
What do peptides do for the skin?
What are peptides and how do they work?
What are common summer skincare concerns?
How much does the Hourglass Vegan Brush Travel Set cost?
Which ingredients are best for winter skincare?
What is the difference between extrait de parfum and eau de parfum?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Sat, 12 Sep 2026 08:45:03 GMT.

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