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Health · a live data story

Opticians & Eyecare,
according to AI

Every week we ask ChatGPT, Claude and Gemini the questions real UK consumers ask about opticians & eyecare — and record exactly which brands they put forward. Right now, Specsavers owns the conversation.

0 AI answers this run · 0 brands named · measured, never estimated

The podium

Specsavers is the default answer.

Named in 33% of opticians & eyecare answers, typically in position 1.8. Boots Opticians follows at 27%, Tesco Opticians at 20%.

Boots Opticians
27% of answers
Specsavers
33% of answers
Tesco Opticians
20% of answers
The full board

Every brand AI names, ranked.

Visibility is the share of answers naming the brand; citation share is its slice of all brand-owned pages cited; read→cited is how often its pages convert a read into a citation.

#BrandVisibilityAvg. positionCitation shareRead→cited
1Specsavers 33% 1.8 38% 26%
2Boots Opticians 27% 2.8 9% 12%
3Tesco Opticians 20% 3.3 0%
4Vision Express 20% 3.3 7% 18%
5GlassesDirect 8% 2.8 9% 60%
6Asda Opticians 8% 3.8 4% 33%
7SelectSpecs 7% 2.8 3% 100%
8Direct Sight 5% 3.0 4% 75%
9Specscart 5% 3.0 7% 100%
10Ace & Tate 3% 1.0 1%
11Glasses2You 3% 4.5 3% 100%
12Next Day Spex 2% 2.0 1% 100%
13Firmoo 2% 3.0 1%
14Low Cost Glasses Online 2% 3.0 0%
15Optical King 2% 5.0 1% 100%
What AI wants here

Opticians & Eyecare is decided on affinity.

Being named is visibility. Underneath it, every answer describes a brand in three ways — how much it stands out, how much it belongs, and how much it is returned to. In opticians & eyecare, David Clulow leads affinity at 109 against Mister Spex at 71, indexed on the category at 100.

Affinity
David Clulow109
Mister Spex71
38-point spread · tracks being named 0.37
Attachment
Specsavers104
Mister Spex69
35-point spread · tracks being named 0.69
Attraction
Optical Express106
Mister Spex72
34-point spread · tracks being named 0.08
Specsavers: Attraction 94, Affinity 101, Attachment 104
Specsavers
Habit, not love
Boots Opticians: Attraction 91, Affinity 104, Attachment 98
Boots Opticians
Quietly trusted
Optical Express: Attraction 106, Affinity 95, Attachment 86
Optical Express
Magnetic but unbought
AttractionAffinityAttachment

Each whorl lights one ring per index threshold cleared. See the full opticians & eyecare desire edition →

Who AI trusts here

The referees of opticians & eyecare.

The independent sources AI models cite when answering opticians & eyecare questions — the places a brand needs to be seen, reviewed and ranked.

nhs.uk 22 cites
glassescompared.co.uk 6 cites
reddit.com 6 cites
optometrists.org 5 cites
hse.gov.uk 4 cites
youtube.com 4 cites
eyetestcost.com 3 cites
eyetest.co.uk 3 cites
aoa.org 2 cites
college-optometrists.org 2 cites
Read is not cited

Direct Sight converts reads into citations. Boots Opticians doesn't.

When Claude or ChatGPT opens a brand's own pages while answering, does the page make the cited-sources list? Direct Sight converts 75% of reads; Boots Opticians just 12%. That gap is a content problem, not a visibility problem.

Direct Sight · read 4×75%
GlassesDirect · read 5×60%
Asda Opticians · read 3×33%
Specsavers · read 46×26%
Vision Express · read 11×18%
Boots Opticians · read 26×12%
Full data table
#BrandVisibilityAvg. positionCitation shareRead→cited
1Specsavers33%1.838%26%
2Boots Opticians27%2.89%12%
3Tesco Opticians20%3.30%
4Vision Express20%3.37%18%
5GlassesDirect8%2.89%60%
6Asda Opticians8%3.84%33%
7SelectSpecs7%2.83%100%
8Direct Sight5%3.04%75%
9Specscart5%3.07%100%
10Ace & Tate3%1.01%
11Glasses2You3%4.53%100%
12Next Day Spex2%2.01%100%
13Firmoo2%3.01%
14Low Cost Glasses Online2%3.00%
15Optical King2%5.01%100%
Which AI you ask

The models do not agree on who leads.

Ask about opticians & eyecare and the brand you are shown depends on the assistant: Claude → Specsavers, Gemini → Boots Opticians, ChatGPT → Specsavers. Their top-five lists share just 67% of names.

Claude recommends
Specsavers
named in 20% of its answers
Gemini recommends
Boots Opticians
named in 40% of its answers
ChatGPT recommends
Specsavers
named in 40% of its answers

Brands whose visibility swings most between models — the bar per model, widest gap on the right.

Boots Opticians 25pp
Specsavers 20pp
GlassesDirect 15pp
Vision Express 10pp
Tesco Opticians 10pp
Direct Sight 10pp
Specscart 10pp
Ace & Tate 10pp
ClaudeGeminiChatGPT
The data behind this chart
BrandClaudeGeminiChatGPTSpread
Boots Opticians15%40%25%25pp
Specsavers20%40%40%20pp
GlassesDirect0%15%10%15pp
Vision Express15%25%20%10pp
Tesco Opticians15%25%20%10pp
Direct Sight10%0%5%10pp
Specscart5%10%0%10pp
Ace & Tate0%10%0%10pp
Asda Opticians10%10%5%5pp
Next Day Spex5%0%0%5pp
What AI reads here

How-to guides carry opticians & eyecare.

Every page AI opened while answering, classified by what kind of page it is. How-to guides supply the most citations; Comparisons convert best — 83% of the ones models opened were actually cited.

How-to guides
45 cited · 11 read only
80% of reads cited
Editorial
43 cited · 28 read only
61% of reads cited
Product pages
20 cited · 7 read only
74% of reads cited
pricing
12 cited · 4 read only
75% of reads cited
Comparisons
10 cited · 2 read only
83% of reads cited
Documentation
7 cited · 17 read only
29% of reads cited
faq
7 cited · 3 read only
70% of reads cited
category-page
6 cited · 4 read only
60% of reads cited
The data behind this chart
Page typeCitedRead but not citedConversion
How-to guides451180%
Editorial432861%
Product pages20774%
pricing12475%
Comparisons10283%
Documentation71729%
faq7370%
category-page6460%
What gets cited

Structured data is what separates cited from ignored.

Of the opticians & eyecare pages models actually opened, how much more often each feature's pages ended up in the cited sources. Structured data is worth 20 percentage points; hard statistics pages fare 31pp worse. Measured within the read population, so selection can't flatter it.

Structured data +20pp
Answer up front +16pp
Named author +4pp
Updated this year -3pp
Comparison table -8pp
Hard statistics -31pp
The data behind this chart
FeaturePages withCited %Pages withoutCited %Difference
Structured data16471%11451%+20pp
Answer up front13271%14655%+16pp
Named author9565%18362%+4pp
Updated this year7961%19964%-3pp
Comparison table4657%23264%-8pp
Hard statistics7441%20471%-31pp
Citation readiness

Scrivens builds pages AI can quote.

Readiness scores each brand's own pages on the structure models reward — a direct answer up front, tables, hard numbers, named authors, structured data, recency, specifications. Zenni Optical is the widest gap: well-built pages that still aren't converting into citations.

BrandReadinessPages citedPages profiled
Scrivens 40 20% 5
Zenni Optical 35 0% 5
Optical Express 29 33% 3
Leightons 28 22% 9
Boots Opticians 26 5% 111
GlassesDirect 25 29% 17
Burghley & Co 25 33% 3
Specscart 24 31% 13
Specsavers 23 11% 145
Ace & Tate 20 20% 5

Readiness is the share of eight measurable structural signals present on a brand's profiled pages. It is a build-quality measure, not a ranking of the brand.

What the answers answer

The questions opticians & eyecare pages have to settle.

Read straight off the pages AI cited: the consumer questions cited content answers most often. Content that fails to settle these is content models have no reason to quote.

What is the 20-20-20 rule?
What is eye strain?
What are the eyewear trends for 2026?
How is accommodative dysfunction treated?
What causes presbyopia?
What are the symptoms of presbyopia?
What is computer vision syndrome?
What are the symptoms of accommodative dysfunction?
Keep exploring

Nineteen more categories.

Method: 20 unbranded consumer prompts per category, spread across the buying journey, run weekly against ChatGPT, Claude and Gemini. Read→cited uses Claude and ChatGPT only (Gemini does not separate the two). Correlational observations of model behaviour at the time of the run. Data from the run completed Wed, 02 Sep 2026 09:48:07 GMT.

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