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Grocery · refreshed weekly

How AI wants supermarkets

Supermarkets is decided on affinity: Marks & Spencer indexes 137 there against Budgens at 79, a 58-point spread. Marks & Spencer holds the strongest overall profile, indexing 129 against the category average: ahead on all three. Across these 21 brands, affinity tracks being named most closely (rank correlation 0.77).

21 brands · 60 AI answers · 335 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)

100 = the average brand in the same category.100 = the average brand across every category in the index.

Grocery

Supermarkets

#Brand AttractionAffinityAttachment SummaryNamed in
1 Marks Spencer: Attraction 131, Affinity 137, Attachment 115Marks Spencer: Attraction 103, Affinity 108, Attachment 98Marks & Spencer 131103 137108 11598 Ahead on all threeCredible, not first choice 8%
2 Ocado: Attraction 122, Affinity 123, Attachment 128Ocado: Attraction 96, Affinity 97, Attachment 109Ocado 12296 12397 128109 Ahead on all threeRelied on, not exciting 10%
3 Tesco: Attraction 116, Affinity 119, Attachment 120Tesco: Attraction 92, Affinity 94, Attachment 102Tesco 11692 11994 120102 Ahead on all threeRelied on, not exciting 35%
4 Boots: Attraction 113, Affinity 123, Attachment 124Boots: Attraction 89, Affinity 97, Attachment 106Boots 11389 12397 124106 Ahead on all threeRelied on, not exciting 2%
5 Sainsbury's: Attraction 111, Affinity 119, Attachment 113Sainsbury's: Attraction 88, Affinity 94, Attachment 96Sainsbury's 11188 11994 11396 Ahead on all threeBehind on all three 22%
6 Waitrose: Attraction 113, Affinity 123, Attachment 110Waitrose: Attraction 89, Affinity 97, Attachment 93Waitrose 11389 12397 11093 Ahead on all threeLiked, not chosen 15%
7 Amazon Fresh: Attraction 115, Affinity 105, Attachment 113Amazon Fresh: Attraction 91, Affinity 83, Attachment 96Amazon Fresh 11591 10583 11396 Ahead on all threeBehind on all three 2%
8 Asda: Attraction 102, Affinity 103, Attachment 110Asda: Attraction 81, Affinity 81, Attachment 93Asda 10281 10381 11093 Relied on, not excitingBehind on all three 27%
9 Morrisons: Attraction 102, Affinity 105, Attachment 108Morrisons: Attraction 81, Affinity 83, Attachment 92Morrisons 10281 10583 10892 Relied on, not excitingBehind on all three 20%
10 Aldi: Attraction 106, Affinity 103, Attachment 94Aldi: Attraction 83, Affinity 81, Attachment 80Aldi 10683 10381 9480 Noticed, not returned toBehind on all three 13%
11 Lidl: Attraction 106, Affinity 103, Attachment 94Lidl: Attraction 83, Affinity 81, Attachment 80Lidl 10683 10381 9480 Noticed, not returned toBehind on all three 10%
12 Co-op: Attraction 97, Affinity 102, Attachment 102Co-op: Attraction 76, Affinity 80, Attachment 87Co-op 9776 10280 10287 Average on all threeBehind on all three 5%
13 Iceland: Attraction 97, Affinity 96, Attachment 89Iceland: Attraction 76, Affinity 76, Attachment 76Iceland 9776 9676 8976 Noticed, not returned toBehind on all three 2%
14 Home Bargains: Attraction 90, Affinity 88, Attachment 86Home Bargains: Attraction 71, Affinity 69, Attachment 73Home Bargains 9071 8869 8673 Behind on all threeBehind on all three 0%
15 BM: Attraction 90, Affinity 79, Attachment 86BM: Attraction 71, Affinity 62, Attachment 73B&M 9071 7962 8673 Behind on all threeBehind on all three 0%
16 SPAR: Attraction 86, Affinity 79, Attachment 86SPAR: Attraction 68, Affinity 62, Attachment 73SPAR 8668 7962 8673 Behind on all threeBehind on all three 0%
17 Costcutter: Attraction 82, Affinity 79, Attachment 86Costcutter: Attraction 65, Affinity 62, Attachment 73Costcutter 8265 7962 8673 Behind on all threeBehind on all three 0%
18 Poundland: Attraction 82, Affinity 79, Attachment 81Poundland: Attraction 65, Affinity 62, Attachment 69Poundland 8265 7962 8169 Behind on all threeBehind on all three 0%
19 Nisa: Attraction 81, Affinity 79, Attachment 86Nisa: Attraction 64, Affinity 62, Attachment 73Nisa 8164 7962 8673 Behind on all threeBehind on all three 0%
20 Londis: Attraction 81, Affinity 79, Attachment 86Londis: Attraction 64, Affinity 62, Attachment 73Londis 8164 7962 8673 Behind on all threeBehind on all three 0%
21 Budgens: Attraction 81, Affinity 79, Attachment 86Budgens: Attraction 64, Affinity 62, Attachment 73Budgens 8164 7962 8673 Behind on all threeBehind on all three 0%

Indexed against the average of the 21 indexed supermarkets brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 1,605 brands across 61 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 21 supermarkets brands, measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Affinity

58-point spread · tracks being named 0.77
Marks & Spencer137
Budgens79

The widest field of the three: this is where the category separates.

Attraction

50-point spread · tracks being named 0.74
Marks & Spencer131
Budgens81

Real separation, but not the category’s defining contest.

Attachment

47-point spread · tracks being named 0.77
Ocado128
Poundland81

The tightest of the three: most brands land close together here.

Where each brand stands

Each brand's three indices, summed up in a line: which drivers it is ahead on, which it is behind on, and the one to build next. A brand that is noticed but not returned to has a different problem from one that is relied on but not exciting.

Marks Spencer: Attraction 131, Affinity 137, Attachment 115
Ahead on all three
Above average on attraction, affinity and attachment.
Marks & Spencer · Ocado · Tesco · Boots · Sainsbury's · Waitrose · Amazon Fresh
No driver is behind; protect the lead.
Aldi: Attraction 106, Affinity 103, Attachment 94
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Aldi · Lidl · Iceland
Build next: attachment
Asda: Attraction 102, Affinity 103, Attachment 110
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Asda · Morrisons
Build next: attraction
Co-op: Attraction 97, Affinity 102, Attachment 102
Average on all three
Close to average on every driver.
Co-op
Build next: attraction
Home Bargains: Attraction 90, Affinity 88, Attachment 86
Behind on all three
Below average on attraction, affinity and attachment.
Home Bargains · B&M · SPAR · Costcutter · Poundland · Nisa · Londis · Budgens
Build next: attraction
Ocado: Attraction 96, Affinity 97, Attachment 109
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Ocado · Tesco · Boots
Build next: attraction
Marks Spencer: Attraction 103, Affinity 108, Attachment 98
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
Marks & Spencer
Build next: attraction
Waitrose: Attraction 89, Affinity 97, Attachment 93
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
Waitrose
Build next: attachment
Sainsbury's: Attraction 88, Affinity 94, Attachment 96
Behind on all three
Below average on attraction, affinity and attachment.
Sainsbury's · Amazon Fresh · Asda · Morrisons · Aldi · Lidl · Co-op · Iceland · Home Bargains · B&M · SPAR · Costcutter · Poundland · Nisa · Londis · Budgens
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Quality & Performance Attraction 6.0 Marks & Spencer 8.5 4.5
Style & Aesthetic Attraction 4.9 Marks & Spencer 7.5 4.5
Innovation & Technology Attraction 5.4 Amazon Fresh 8.0 4.0
Differentiation vs Sameness Attraction 5.5 Marks & Spencer 8.0 4.0
Delivery & Fulfilment Attachment 5.5 Ocado 8.0 4.0

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Ease of Use & Onboarding Attachment 6.7 Ocado 8.0 2.0
Customer Service & Support Attachment 5.7 Marks & Spencer 7.5 2.5
Sustainability & Ethics Affinity 5.1 Marks & Spencer 6.5 2.5
Boldness & Creativity Attraction 4.9 Amazon Fresh 7.0 3.0
Value & Pricing Attraction 6.5 Aldi 8.3 3.3

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 21 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.74
Affinity0.77
Attachment0.77

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it. The Vs all categories switch re-indexes the same scores against the average of every indexed brand across every category, so boards can be read against each other; the ranking inside a category is the same either way. Each category's own average, indexed against the whole index, is its place in the category table. The summary beside each brand describes where it stands on the three drivers against whichever benchmark is showing: above 104 counts as ahead, below 96 as behind.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.