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How AI wants food-to-go & bakeries

Marks & Spencer is the most desired food-to-go & bakeries brand the answers name: Desire 73% of maximum, above indifference. 30% of the 40 brands rated sit above indifference; the rest leave the models indifferent. The category is most divided on emotional bond.

40 brands rated · 27 named in the answers · 60 AI answers behind presence · rated by ChatGPT, Claude, Gemini

Attraction Standing out: seen as superior, magnetic and influential.
Affinity Belonging: tied to identity, values and legitimacy, not just specifications.
Attachment Being returned to: an emotional bond, a dependable experience, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (84 / 92 / 100 / 108 / 116)

Indices: 100 = the average brand in the same category.Indices: 100 = the average brand across every category in the index. Desire % and status are absolute and read the same either way.

Food-to-Go & Bakeries

Every brand, named first

30% above indifference · 70% indifferent · 0% below · 40 brands

#Brand Desire indexDesire %Status AttractionAffinityAttachment SummaryNamed in
1 Marks Spencer: Attraction 115, Affinity 121, Attachment 127Marks Spencer: Attraction 120, Affinity 118, Attachment 125Marks & Spencer 121121 73% Above indifference 115120 121118 127125 Ahead on all threeAhead on all three 12%
2 Beigel Bake: Attraction 123, Affinity 108, Attachment 114Beigel Bake: Attraction 128, Affinity 106, Attachment 113Beigel Bake 115116 69% Above indifference 123128 108106 114113 Chosen, not lovedChosen, not loved 3%
3 Boots: Attraction 102, Affinity 115, Attachment 127Boots: Attraction 106, Affinity 113, Attachment 125Boots 114115 69% Above indifference 102106 115113 127125 Relied on, not excitingRelied on, not exciting 7%
4 Pret A Manger: Attraction 107, Affinity 110, Attachment 123Pret A Manger: Attraction 112, Affinity 108, Attachment 121Pret A Manger 113113 68% Above indifference 107112 110108 123121 Relied on, not excitingChosen, not loved 20%
5 Tesco: Attraction 102, Affinity 111, Attachment 127Tesco: Attraction 106, Affinity 109, Attachment 126Tesco 113114 68% Above indifference 102106 111109 127126 Relied on, not excitingRelied on, not exciting 30%
6 Greggs: Attraction 117, Affinity 104, Attachment 118Greggs: Attraction 122, Affinity 102, Attachment 117Greggs 113114 68% Above indifference 117122 104102 118117 Chosen, not lovedChosen, not loved 42%
7 McDonald's: Attraction 116, Affinity 104, Attachment 118McDonald's: Attraction 121, Affinity 102, Attachment 117McDonald's 113113 68% Above indifference 116121 104102 118117 Chosen, not lovedChosen, not loved 7%
8 Sainsbury's: Attraction 99, Affinity 116, Attachment 122Sainsbury's: Attraction 104, Affinity 113, Attachment 121Sainsbury's 112113 68% Above indifference 99104 116113 122121 Relied on, not excitingRelied on, not exciting 5%
9 Leon: Attraction 111, Affinity 111, Attachment 111Leon: Attraction 116, Affinity 109, Attachment 110Leon 111112 67% Above indifference 111116 111109 111110 Ahead on all threeChosen, not loved 2%
10 Bread Ahead: Attraction 120, Affinity 109, Attachment 103Bread Ahead: Attraction 125, Affinity 106, Attachment 102Bread Ahead 111111 67% Indifferent 120125 109106 103102 Noticed, not returned toNoticed, not returned to 2%
11 Gail's Bakery: Attraction 112, Affinity 109, Attachment 106Gail's Bakery: Attraction 116, Affinity 106, Attachment 105Gail's Bakery 109109 66% Indifferent 112116 109106 106105 Noticed, not returned toNoticed, not returned to 2%
12 Morrisons: Attraction 101, Affinity 103, Attachment 117Morrisons: Attraction 105, Affinity 101, Attachment 116Morrisons 107107 64% Indifferent 101105 103101 117116 Relied on, not excitingRelied on, not exciting 12%
13 Co-op: Attraction 96, Affinity 114, Attachment 113Co-op: Attraction 100, Affinity 112, Attachment 112Co-op 107108 65% Indifferent 96100 114112 113112 Credible, not first choiceCredible, not first choice 15%
14 Caffè Nero: Attraction 107, Affinity 106, Attachment 109Caffè Nero: Attraction 111, Affinity 104, Attachment 108Caffè Nero 107108 65% Indifferent 107111 106104 109108 Average on all threeNoticed, not returned to 12%
15 Starbucks: Attraction 109, Affinity 103, Attachment 106Starbucks: Attraction 113, Affinity 100, Attachment 105Starbucks 106106 64% Indifferent 109113 103100 106105 Average on all threeNoticed, not returned to 8%
16 Costa Coffee: Attraction 103, Affinity 103, Attachment 103Costa Coffee: Attraction 108, Affinity 100, Attachment 102Costa Coffee 103103 62% Indifferent 103108 103100 103102 Average on all threeAverage on all three 18%
17 Cornish Bakery: Attraction 102, Affinity 103, Attachment 92Cornish Bakery: Attraction 106, Affinity 100, Attachment 91Cornish Bakery 9999 60% Indifferent 102106 103100 9291 Average on all threeAverage on all three 2%
18 Subway: Attraction 90, Affinity 93, Attachment 101Subway: Attraction 94, Affinity 91, Attachment 100Subway 9495 57% Indifferent 9094 9391 101100 Relied on, not excitingAverage on all three 3%
19 KFC: Attraction 103, Affinity 87, Attachment 90KFC: Attraction 107, Affinity 85, Attachment 89KFC 9394 56% Indifferent 103107 8785 9089 Noticed, not returned toNoticed, not returned to 2%
20 Asda: Attraction 81, Affinity 95, Attachment 105Asda: Attraction 85, Affinity 93, Attachment 104Asda 9394 56% Indifferent 8185 9593 105104 Relied on, not excitingRelied on, not exciting 22%
21 Cooplands: Attraction 91, Affinity 98, Attachment 91Cooplands: Attraction 95, Affinity 96, Attachment 90Cooplands 9394 56% Indifferent 9195 9896 9190 Average on all threeLiked, not chosen 2%
22 Wenzel's the Bakers: Attraction 91, Affinity 90, Attachment 84Wenzel's the Bakers: Attraction 95, Affinity 89, Attachment 83Wenzel's the Bakers 8989 53% Indifferent 9195 9089 8483 Noticed, not returned toNoticed, not returned to 2%
23 Insomnia Cookies: Attraction 96, Affinity 87, Attachment 75Insomnia Cookies: Attraction 100, Affinity 85, Attachment 75Insomnia Cookies 8787 52% Indifferent 96100 8785 7575 Noticed, not returned toNoticed, not returned to 2%
24 Warrens Bakery: Attraction 79, Affinity 90, Attachment 74Warrens Bakery: Attraction 83, Affinity 88, Attachment 73Warrens Bakery 8181 49% Indifferent 7983 9088 7473 Behind on all threeBehind on all three 2%
25 Upper Crust: Attraction 76, Affinity 85, Attachment 78Upper Crust: Attraction 80, Affinity 83, Attachment 77Upper Crust 8080 48% Indifferent 7680 8583 7877 Behind on all threeBehind on all three 3%
26 Tim Hortons: Attraction 84, Affinity 83, Attachment 68Tim Hortons: Attraction 87, Affinity 82, Attachment 67Tim Hortons 7879 47% Indifferent 8487 8382 6867 Behind on all threeBehind on all three 5%
27 Poundbakery: Attraction 72, Affinity 79, Attachment 75Poundbakery: Attraction 75, Affinity 78, Attachment 75Poundbakery 7676 46% Indifferent 7275 7978 7575 Behind on all threeBehind on all three 2%
Rated but never named (13)

The models rated these brands when asked, but none of the category's answers named them.

#Brand Desire indexDesire %Status AttractionAffinityAttachment SummaryNamed in
— Lidl: Attraction 113, Affinity 114, Attachment 123Lidl: Attraction 117, Affinity 112, Attachment 122Lidl 117117 70% Above indifference 113117 114112 123122 Ahead on all threeAhead on all three 0%
— Boston Tea Party: Attraction 111, Affinity 116, Attachment 109Boston Tea Party: Attraction 116, Affinity 113, Attachment 108Boston Tea Party 112112 67% Above indifference 111116 116113 109108 Credible, not first choiceNoticed, not returned to 0%
— The Breakfast Club: Attraction 122, Affinity 106, Attachment 109The Breakfast Club: Attraction 127, Affinity 103, Attachment 108The Breakfast Club 112113 68% Above indifference 122127 106103 109108 Noticed, not returned toNoticed, not returned to 0%
— Huffkins: Attraction 101, Affinity 106, Attachment 99Huffkins: Attraction 106, Affinity 104, Attachment 98Huffkins 102103 62% Indifferent 101106 106104 9998 Average on all threeAverage on all three 0%
— Buns From Home: Attraction 111, Affinity 101, Attachment 90Buns From Home: Attraction 115, Affinity 99, Attachment 90Buns From Home 101101 61% Indifferent 111115 10199 9090 Noticed, not returned toNoticed, not returned to 0%
— JD Wetherspoon: Attraction 100, Affinity 92, Attachment 102JD Wetherspoon: Attraction 104, Affinity 90, Attachment 101JD Wetherspoon 9898 59% Indifferent 100104 9290 102101 Average on all threeNoticed, not returned to 0%
— Greene King: Attraction 91, Affinity 98, Attachment 95Greene King: Attraction 95, Affinity 96, Attachment 94Greene King 9495 57% Indifferent 9195 9896 9594 Average on all threeAverage on all three 0%
— Galloways: Attraction 89, Affinity 95, Attachment 88Galloways: Attraction 93, Affinity 93, Attachment 87Galloways 9191 55% Indifferent 8993 9593 8887 Liked, not chosenNoticed, not returned to 0%
— Gino's Gelato: Attraction 98, Affinity 90, Attachment 82Gino's Gelato: Attraction 103, Affinity 88, Attachment 81Gino's Gelato 9091 54% Indifferent 98103 9088 8281 Noticed, not returned toNoticed, not returned to 0%
— All Bar One: Attraction 93, Affinity 95, Attachment 81All Bar One: Attraction 96, Affinity 93, Attachment 80All Bar One 9090 54% Indifferent 9396 9593 8180 Liked, not chosenNoticed, not returned to 0%
— Burger King: Attraction 93, Affinity 86, Attachment 89Burger King: Attraction 97, Affinity 84, Attachment 88Burger King 8990 54% Indifferent 9397 8684 8988 Noticed, not returned toNoticed, not returned to 0%
— Gourmet Burger Kitchen: Attraction 89, Affinity 91, Attachment 82Gourmet Burger Kitchen: Attraction 93, Affinity 89, Attachment 81Gourmet Burger Kitchen 8888 53% Indifferent 8993 9189 8281 Liked, not chosenNoticed, not returned to 0%
— Patisserie Valerie: Attraction 80, Affinity 76, Attachment 75Patisserie Valerie: Attraction 84, Affinity 74, Attachment 74Patisserie Valerie 7777 46% Indifferent 8084 7674 7574 Behind on all threeBehind on all three 0%

Indexed against the average of the 40 indexed food-to-go & bakeries brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 2,582 brands across 67 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 40 food-to-go & bakeries brands rated by the assistants in the latest weekly run; Named in is the share of 60 AI answers that name each brand.

Feature profile

What this category is rated on

The brands are most divided on emotional bond: Boots is rated 5.0 and KFC 2.3 on the 1–7 scale, a spread of 110 against the feature's usual spread (100 = as contested as usual). Against every category, food-to-go & bakeries is rated highest on emotional magnetism (117) and lowest on emotional bond (90).

FeatureDriverCategory meanVs all categories
Perceived superiority Attraction 4.3/7 96
Emotional magnetism Attraction 4.3/7 117
Positive influence Attraction 4.6/7 102
Identity & belonging Affinity 3.7/7 97
Values & integrity Affinity 3.9/7 95
Trust & legitimacy Affinity 5.1/7 102
Emotional bond contested Attachment 3.7/7 90
Reinforced experience Attachment 3.8/7 96
Part of my routine Attachment 4.6/7 110

A feature's category mean is the average of its brands' ratings, 1–7. Vs all categories indexes it against every indexed brand across every category (100 = the average brand anywhere). The contested feature is the one the category's brands are most spread on, measured against how spread that feature usually is.

Stated vs revealed

Rated well is not the same as named

Across the 40 brands, how highly the models rate a brand when asked and how often their answers name it go loosely together (rank correlation 0.39).

Rated well, rarely named

  • Lidl70% Desire · named in 0%
  • Beigel Bake69% Desire · named in 3%
  • The Breakfast Club68% Desire · named in 0%
  • Sainsbury's68% Desire · named in 5%
  • Boston Tea Party67% Desire · named in 0%

Showing 5 of 9.

Named, not desired

  • Asdanamed in 22% · 56% Desire
  • Costa Coffeenamed in 18% · 62% Desire
  • Co-opnamed in 15% · 65% Desire
  • Caffè Neronamed in 12% · 65% Desire
  • Morrisonsnamed in 12% · 64% Desire

Showing 5 of 6.

Rated well, rarely named: Desire above the category median, named in 5% of answers or fewer. Named, not desired: among the most-named quarter of the category, yet indifferent or below. A relationship inside one week's run, never a cause.

Model agreement

Where the models disagree

The models broadly agree on these brands (mean correlation 0.79 across 3 pairs: ChatGPT–Claude 0.76 · ChatGPT–Gemini 0.80 · Claude–Gemini 0.80). Still, 105 of 1,240 brand-statement ratings (8%) split by 2 points or more on the 1–7 scale, and the typical brand's Desire differs by 5 points between its most and least generous model.

BrandStatementRated highestRated lowest
Buns From HomeSimplify Claude 6 ChatGPT 2
Beigel BakeSimplify Gemini 5 ChatGPT 2
Boston Tea PartySustainability Gemini 7 Claude 4
SubwayControl Claude 6 Gemini 3
The Breakfast ClubCustomer experience Claude 6 ChatGPT 3

The widest 5 of 105 splits.

Across the whole index, on the same brands: Gemini rates +4.5 points of Desire % against its peers; ChatGPT rates −1.7 points of Desire % against its peers; Claude rates −3.0 points of Desire % against its peers. A generous model lifts every brand it rates, which is why scores are combined across models and indexed within the category.

Distinctive statements

What sets the leading brands apart

For the category's leading named brands, the glossary statements each is rated furthest above and below the category's average, in points on the 1–7 scale.

Marks & Spencer
Above the categoryHealthy +1.9, Leader +1.6, Would miss it +1.4
Below the categoryWealth −0.8, Energised −0.6, Good value −0.5
Beigel Bake
Above the categoryUnique +2.4, Good value +1.8, Self-expression +1.4
Below the categoryDigital experience −2.8, Innovative −1.5, Simplify −0.7
Boots
Above the categoryHealthy +2.2, Peace of mind +1.6, Leader +1.6
Below the categoryConnecting −2.0, Energised −1.2, Happiness −0.8
Pret A Manger
Above the categoryHealthy +1.9, Simplify +1.8, Digital experience +1.6
Below the categoryGood value −1.2, Happiness −0.6, Connecting −0.3
Tesco
Above the categoryWealth +2.3, Simplify +2.0, Control +1.7
Below the categorySelf-expression −1.2, Energised −0.9, Happiness −0.8
Supporting evidence

What the answers say

The category's answers say enough to judge 32 of the 1,240 brand-statement ratings (2.6%). Of those, 69% back the rating, 3% lean against it and the rest are mixed. The answers were not written to describe every brand on every statement, so this is a check on the ratings, not a second score. Counts only; no answer text is published.

Method & limitations

Every week, ChatGPT, Claude and Gemini are each asked directly, the way a survey asks a respondent, to rate every brand in the category on the 31 statements of the Havas Science of Desire glossary, on the survey's own 1–7 agreement scale. Statements roll up to nine features and the three Drivers of Desire (a feature is the mean of its statements; a driver is the sum of its three features, out of 21; Desire is the sum of the drivers, out of 63). Each brand is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it — and the Vs all categories switch re-indexes the same scores against every indexed brand in the index. Desire % is Desire as a share of its maximum. A brand is above indifference when its Desire is above two-thirds of its maximum (42 of 63), below indifference at or under one-third (21), and indifferent in between. The summary beside each brand says where it stands on the three drivers: an index of 110 or more counts as ahead, 90 or less as behind.

These are the assistants' own ratings when asked. They are not a survey of people and not an endorsement, and they are not read from what the assistants happen to say in an answer: the answers to the category's unbranded consumer prompts are used only to count how often each brand is named, and as supporting evidence. Relationships between ratings and how often a brand is named are correlational. A brand is indexed only when all 31 statements have been rated in a run by at least two models, and a category needs at least 4 such brands to get a board. See the full methodology.