Converged.AI × BrandInsightAI
BrandInsightAI Insights
Luxury · refreshed weekly

How AI wants fragrance & beauty

Fragrance & Beauty is decided on attachment: Lancôme indexes 108 there against Givenchy at 86, a 22-point spread. Hermès holds the strongest overall profile, indexing 108 against the category average: ahead on all three. But the brand assistants name most often is Charlotte Tilbury, not the category's market leader: being desired and being named are not the same measurement. Across these 41 brands, attachment tracks being named most closely (rank correlation 0.23).

41 brands · 60 AI answers · 656 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)

100 = the average brand in the same category.100 = the average brand across every category in the index.

Luxury

Fragrance & Beautyupset

#Brand AttractionAffinityAttachment SummaryNamed in
1 Hermès: Attraction 108, Affinity 110, Attachment 107Hermès: Attraction 124, Affinity 128, Attachment 121Hermès 108124 110128 107121 Ahead on all threeAhead on all three 0%
2 Guerlain: Attraction 108, Affinity 108, Attachment 103Guerlain: Attraction 124, Affinity 125, Attachment 117Guerlain 108124 108125 103117 Noticed, not returned toAhead on all three 0%
3 Diptyque: Attraction 106, Affinity 107, Attachment 105Diptyque: Attraction 122, Affinity 124, Attachment 118Diptyque 106122 107124 105118 Ahead on all threeAhead on all three 3%
4 Maison Francis Kurkdjian: Attraction 107, Affinity 110, Attachment 101Maison Francis Kurkdjian: Attraction 123, Affinity 128, Attachment 114Maison Francis Kurkdjian 107123 110128 101114 Credible, not first choiceAhead on all three 3%
5 Byredo: Attraction 106, Affinity 105, Attachment 102Byredo: Attraction 122, Affinity 123, Attachment 115Byredo 106122 105123 102115 Noticed, not returned toAhead on all three 0%
6 Le Labo: Attraction 103, Affinity 107, Attachment 102Le Labo: Attraction 119, Affinity 124, Attachment 115Le Labo 103119 107124 102115 Credible, not first choiceAhead on all three 0%
7 Maison Margiela: Attraction 107, Affinity 102, Attachment 103Maison Margiela: Attraction 123, Affinity 119, Attachment 117Maison Margiela 107123 102119 103117 Noticed, not returned toAhead on all three 3%
8 Dior: Attraction 106, Affinity 99, Attachment 105Dior: Attraction 122, Affinity 116, Attachment 118Dior 106122 99116 105118 Chosen, not lovedAhead on all three 3%
9 Yves Saint Laurent: Attraction 106, Affinity 99, Attachment 103Yves Saint Laurent: Attraction 122, Affinity 116, Attachment 117Yves Saint Laurent 106122 99116 103117 Noticed, not returned toAhead on all three 2%
10 Tom Ford: Attraction 103, Affinity 101, Attachment 103Tom Ford: Attraction 119, Affinity 117, Attachment 117Tom Ford 103119 101117 103117 Average on all threeAhead on all three 0%
11 Clé de Peau Beauté: Attraction 102, Affinity 104, Attachment 101Clé de Peau Beauté: Attraction 117, Affinity 121, Attachment 114Clé de Peau Beauté 102117 104121 101114 Credible, not first choiceAhead on all three 3%
12 Penhaligon's: Attraction 104, Affinity 99, Attachment 98Penhaligon's: Attraction 120, Affinity 116, Attachment 111Penhaligon's 104120 99116 98111 Noticed, not returned toAhead on all three 0%
13 SkinCeuticals: Attraction 103, Affinity 101, Attachment 101SkinCeuticals: Attraction 119, Affinity 117, Attachment 114SkinCeuticals 103119 101117 101114 Average on all threeAhead on all three 0%
14 Chanel: Attraction 103, Affinity 99, Attachment 97Chanel: Attraction 119, Affinity 116, Attachment 110Chanel 103119 99116 97110 Average on all threeAhead on all three 3%
15 Lancôme: Attraction 98, Affinity 101, Attachment 108Lancôme: Attraction 113, Affinity 117, Attachment 122Lancôme 98113 101117 108122 Relied on, not excitingAhead on all three 2%
16 Estée Lauder: Attraction 97, Affinity 99, Attachment 108Estée Lauder: Attraction 112, Affinity 116, Attachment 122Estée Lauder 97112 99116 108122 Relied on, not excitingAhead on all three 3%
17 Sisley: Attraction 99, Affinity 107, Attachment 101Sisley: Attraction 115, Affinity 124, Attachment 114Sisley 99115 107124 101114 Credible, not first choiceAhead on all three 0%
18 Creed: Attraction 102, Affinity 102, Attachment 98Creed: Attraction 117, Affinity 119, Attachment 111Creed 102117 102119 98111 Average on all threeAhead on all three 2%
19 Augustinus Bader: Attraction 102, Affinity 104, Attachment 98Augustinus Bader: Attraction 117, Affinity 121, Attachment 111Augustinus Bader 102117 104121 98111 Credible, not first choiceAhead on all three 2%
20 La Prairie: Attraction 103, Affinity 101, Attachment 97La Prairie: Attraction 119, Affinity 117, Attachment 110La Prairie 103119 101117 97110 Average on all threeAhead on all three 2%
21 Jo Malone London: Attraction 97, Affinity 99, Attachment 107Jo Malone London: Attraction 112, Affinity 116, Attachment 121Jo Malone London 97112 99116 107121 Relied on, not excitingAhead on all three 3%
22 Armani Beauty: Attraction 101, Affinity 98, Attachment 98Armani Beauty: Attraction 116, Affinity 114, Attachment 111Armani Beauty 101116 98114 98111 Average on all threeAhead on all three 0%
23 Kiehl's: Attraction 96, Affinity 101, Attachment 108Kiehl's: Attraction 110, Affinity 117, Attachment 122Kiehl's 96110 101117 108122 Relied on, not excitingAhead on all three 0%
24 Parfums de Marly: Attraction 99, Affinity 99, Attachment 98Parfums de Marly: Attraction 115, Affinity 116, Attachment 111Parfums de Marly 99115 99116 98111 Average on all threeAhead on all three 2%
25 Xerjoff: Attraction 102, Affinity 98, Attachment 97Xerjoff: Attraction 117, Affinity 114, Attachment 110Xerjoff 102117 98114 97110 Average on all threeAhead on all three 2%
26 Serge Lutens: Attraction 106, Affinity 98, Attachment 89Serge Lutens: Attraction 122, Affinity 114, Attachment 100Serge Lutens 106122 98114 89100 Noticed, not returned toNoticed, not returned to 2%
27 Hourglass: Attraction 99, Affinity 104, Attachment 96Hourglass: Attraction 115, Affinity 121, Attachment 109Hourglass 99115 104121 96109 Credible, not first choiceAhead on all three 2%
28 Prada Beauty: Attraction 102, Affinity 98, Attachment 95Prada Beauty: Attraction 117, Affinity 114, Attachment 107Prada Beauty 102117 98114 95107 Noticed, not returned toAhead on all three 0%
29 Charlotte Tilbury: Attraction 98, Affinity 96, Attachment 101Charlotte Tilbury: Attraction 113, Affinity 112, Attachment 114Charlotte Tilbury 98113 96112 101114 Relied on, not excitingAhead on all three 7%
30 MAC Cosmetics: Attraction 99, Affinity 95, Attachment 102MAC Cosmetics: Attraction 115, Affinity 110, Attachment 115MAC Cosmetics 99115 95110 102115 Relied on, not excitingAhead on all three 3%
31 La Mer: Attraction 95, Affinity 96, Attachment 101La Mer: Attraction 109, Affinity 112, Attachment 114La Mer 95109 96112 101114 Relied on, not excitingAhead on all three 5%
32 Acqua di Parma: Attraction 97, Affinity 99, Attachment 97Acqua di Parma: Attraction 112, Affinity 116, Attachment 110Acqua di Parma 97112 99116 97110 Average on all threeAhead on all three 0%
33 Clarins: Attraction 92, Affinity 101, Attachment 101Clarins: Attraction 106, Affinity 117, Attachment 114Clarins 92106 101117 101114 Credible, not first choiceAhead on all three 0%
34 Elemis: Attraction 95, Affinity 98, Attachment 98Elemis: Attraction 109, Affinity 114, Attachment 111Elemis 95109 98114 98111 Credible, not first choiceAhead on all three 3%
35 Tatcha: Attraction 93, Affinity 99, Attachment 96Tatcha: Attraction 107, Affinity 116, Attachment 109Tatcha 93107 99116 96109 Liked, not chosenAhead on all three 0%
36 Clinique: Attraction 91, Affinity 95, Attachment 101Clinique: Attraction 105, Affinity 110, Attachment 114Clinique 91105 95110 101114 Relied on, not excitingAhead on all three 2%
37 Burberry: Attraction 95, Affinity 94, Attachment 95Burberry: Attraction 109, Affinity 109, Attachment 107Burberry 95109 94109 95107 Behind on all threeAhead on all three 0%
38 Roja Dove: Attraction 97, Affinity 95, Attachment 91Roja Dove: Attraction 112, Affinity 110, Attachment 103Roja Dove 97112 95110 91103 Noticed, not returned toNoticed, not returned to 0%
39 Bobbi Brown: Attraction 91, Affinity 92, Attachment 101Bobbi Brown: Attraction 105, Affinity 108, Attachment 114Bobbi Brown 91105 92108 101114 Relied on, not excitingAhead on all three 0%
40 Elizabeth Arden: Attraction 88, Affinity 89, Attachment 98Elizabeth Arden: Attraction 102, Affinity 103, Attachment 111Elizabeth Arden 88102 89103 98111 Relied on, not excitingRelied on, not exciting 0%
41 Givenchy: Attraction 93, Affinity 89, Attachment 86Givenchy: Attraction 107, Affinity 103, Attachment 98Givenchy 93107 89103 8698 Behind on all threeNoticed, not returned to 0%

Indexed against the average of the 41 indexed fragrance & beauty brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 1,605 brands across 61 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 41 fragrance & beauty brands, measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Attachment

22-point spread · tracks being named 0.23
Lancôme108
Givenchy86

The widest field of the three: this is where the category separates.

Affinity

21-point spread · tracks being named -0.01
Hermès110
Givenchy89

Real separation, but not the category’s defining contest.

Attraction

20-point spread · tracks being named 0.13
Hermès108
Elizabeth Arden88

The tightest of the three: most brands land close together here.

Where each brand stands

Each brand's three indices, summed up in a line: which drivers it is ahead on, which it is behind on, and the one to build next. A brand that is noticed but not returned to has a different problem from one that is relied on but not exciting.

Hermès: Attraction 108, Affinity 110, Attachment 107
Ahead on all three
Above average on attraction, affinity and attachment.
Hermès · Diptyque
No driver is behind; protect the lead.
Guerlain: Attraction 108, Affinity 108, Attachment 103
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Guerlain · Byredo · Maison Margiela · Yves Saint Laurent · Penhaligon's · Serge Lutens · Prada Beauty · Roja Dove
Build next: attachment
Lancôme: Attraction 98, Affinity 101, Attachment 108
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Lancôme · Estée Lauder · Jo Malone London · Kiehl's · Charlotte Tilbury · MAC Cosmetics · La Mer · Clinique · Bobbi Brown · Elizabeth Arden
Build next: attraction
Maison Francis Kurkdjian: Attraction 107, Affinity 110, Attachment 101
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
Maison Francis Kurkdjian · Le Labo · Clé de Peau Beauté · Sisley · Augustinus Bader · Hourglass · Clarins · Elemis
Build next: attraction
Tatcha: Attraction 93, Affinity 99, Attachment 96
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
Tatcha
Build next: attachment
Tom Ford: Attraction 103, Affinity 101, Attachment 103
Average on all three
Close to average on every driver.
Tom Ford · SkinCeuticals · Chanel · Creed · La Prairie · Armani Beauty · Parfums de Marly · Xerjoff · Acqua di Parma
Build next: attraction
Dior: Attraction 106, Affinity 99, Attachment 105
Chosen, not loved
Attraction and attachment are ahead; affinity trails behind them.
Dior
Build next: affinity
Burberry: Attraction 95, Affinity 94, Attachment 95
Behind on all three
Below average on attraction, affinity and attachment.
Burberry · Givenchy
Build next: attraction
Hermès: Attraction 124, Affinity 128, Attachment 121
Ahead on all three
Above average on attraction, affinity and attachment.
Hermès · Guerlain · Diptyque · Maison Francis Kurkdjian · Byredo · Le Labo · Maison Margiela · Dior · Yves Saint Laurent · Tom Ford · Clé de Peau Beauté · Penhaligon's · SkinCeuticals · Chanel · Lancôme · Estée Lauder · Sisley · Creed · Augustinus Bader · La Prairie · Jo Malone London · Armani Beauty · Kiehl's · Parfums de Marly · Xerjoff · Hourglass · Prada Beauty · Charlotte Tilbury · MAC Cosmetics · La Mer · Acqua di Parma · Clarins · Elemis · Tatcha · Clinique · Burberry · Bobbi Brown
No driver is behind; protect the lead.
Serge Lutens: Attraction 122, Affinity 114, Attachment 100
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Serge Lutens · Roja Dove · Givenchy
Build next: attachment
Elizabeth Arden: Attraction 102, Affinity 103, Attachment 111
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Elizabeth Arden
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Boldness & Creativity Attraction 7.7 Byredo 9.5 4.0
Value & Pricing Attraction 6.1 Clinique 8.0 4.0
Style & Aesthetic Attraction 8.8 Tom Ford 10.0 3.5
Lifestyle Fit & Identity Affinity 8.5 Byredo 10.0 3.5
Differentiation vs Sameness Attraction 8.5 Guerlain 9.5 3.0

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Reliability & Consistency Affinity 8.8 Guerlain 9.5 1.5
Ease of Use & Onboarding Attachment 8.2 Jo Malone London 9.0 2.0
Trust & Credibility Affinity 9.0 Guerlain 10.0 2.0
Sustainability & Ethics Affinity 7.4 Hourglass 9.0 2.5
Leadership & Momentum Attraction 8.5 Guerlain 9.5 2.5

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 41 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.13
Affinity-0.01
Attachment0.23

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it. The Vs all categories switch re-indexes the same scores against the average of every indexed brand across every category, so boards can be read against each other; the ranking inside a category is the same either way. Each category's own average, indexed against the whole index, is its place in the category table. The summary beside each brand describes where it stands on the three drivers against whichever benchmark is showing: above 104 counts as ahead, below 96 as behind.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.