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How AI wants opticians & eyecare

Opticians & Eyecare is decided on affinity: Specsavers indexes 112 there against Specscart at 94, a 18-point spread. Specsavers holds the strongest overall profile, indexing 109 against the category average: ahead on all three. Across these 10 brands, affinity tracks being named most closely (rank correlation 0.74).

10 brands · 60 AI answers · 138 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)

100 = the average brand in the same category.100 = the average brand across every category in the index.

Health

Opticians & Eyecare

#Brand AttractionAffinityAttachment SummaryNamed in
1 Specsavers: Attraction 108, Affinity 112, Attachment 108Specsavers: Attraction 109, Affinity 110, Attachment 113Specsavers 108109 112110 108113 Ahead on all threeAhead on all three 27%
2 Direct Sight: Attraction 105, Affinity 98, Attachment 102Direct Sight: Attraction 106, Affinity 97, Attachment 107Direct Sight 105106 9897 102107 Noticed, not returned toChosen, not loved 5%
3 Boots Opticians: Attraction 98, Affinity 103, Attachment 102Boots Opticians: Attraction 99, Affinity 101, Attachment 107Boots Opticians 9899 103101 102107 Average on all threeRelied on, not exciting 18%
4 GlassesDirect: Attraction 101, Affinity 101, Attachment 100GlassesDirect: Attraction 102, Affinity 99, Attachment 104GlassesDirect 101102 10199 100104 Average on all threeRelied on, not exciting 10%
5 SelectSpecs: Attraction 99, Affinity 94, Attachment 101SelectSpecs: Attraction 100, Affinity 92, Attachment 106SelectSpecs 99100 9492 101106 Relied on, not excitingRelied on, not exciting 7%
6 Firmoo: Attraction 102, Affinity 98, Attachment 96Firmoo: Attraction 103, Affinity 97, Attachment 100Firmoo 102103 9897 96100 Noticed, not returned toAverage on all three 2%
7 Glasses2You: Attraction 99, Affinity 98, Attachment 99Glasses2You: Attraction 100, Affinity 97, Attachment 103Glasses2You 99100 9897 99103 Average on all threeAverage on all three 3%
8 Vision Express: Attraction 95, Affinity 103, Attachment 100Vision Express: Attraction 96, Affinity 101, Attachment 104Vision Express 9596 103101 100104 Credible, not first choiceRelied on, not exciting 20%
9 Specscart: Attraction 98, Affinity 94, Attachment 100Specscart: Attraction 99, Affinity 92, Attachment 104Specscart 9899 9492 100104 Relied on, not excitingRelied on, not exciting 5%
10 Asda Opticians: Attraction 95, Affinity 98, Attachment 92Asda Opticians: Attraction 96, Affinity 97, Attachment 96Asda Opticians 9596 9897 9296 Liked, not chosenLiked, not chosen 7%

Indexed against the average of the 10 indexed opticians & eyecare brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 1,605 brands across 61 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 10 opticians & eyecare brands, measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Affinity

18-point spread · tracks being named 0.74
Specsavers112
Specscart94

The widest field of the three: this is where the category separates.

Attachment

16-point spread · tracks being named 0.55
Specsavers108
Asda Opticians92

Real separation, but not the category’s defining contest.

Attraction

13-point spread · tracks being named -0.13
Specsavers108
Asda Opticians95

The tightest of the three: most brands land close together here.

Where each brand stands

Each brand's three indices, summed up in a line: which drivers it is ahead on, which it is behind on, and the one to build next. A brand that is noticed but not returned to has a different problem from one that is relied on but not exciting.

Specsavers: Attraction 108, Affinity 112, Attachment 108
Ahead on all three
Above average on attraction, affinity and attachment.
Specsavers
No driver is behind; protect the lead.
Direct Sight: Attraction 105, Affinity 98, Attachment 102
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Direct Sight · Firmoo
Build next: attachment
SelectSpecs: Attraction 99, Affinity 94, Attachment 101
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
SelectSpecs · Specscart
Build next: attraction
Vision Express: Attraction 95, Affinity 103, Attachment 100
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
Vision Express
Build next: attraction
Asda Opticians: Attraction 95, Affinity 98, Attachment 92
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
Asda Opticians
Build next: attachment
Boots Opticians: Attraction 98, Affinity 103, Attachment 102
Average on all three
Close to average on every driver.
Boots Opticians · GlassesDirect · Glasses2You
Build next: attraction
Specsavers: Attraction 109, Affinity 110, Attachment 113
Ahead on all three
Above average on attraction, affinity and attachment.
Specsavers
No driver is behind; protect the lead.
Boots Opticians: Attraction 99, Affinity 101, Attachment 107
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Boots Opticians · GlassesDirect · SelectSpecs · Vision Express · Specscart
Build next: attraction
Asda Opticians: Attraction 96, Affinity 97, Attachment 96
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
Asda Opticians
Build next: attachment
Firmoo: Attraction 103, Affinity 97, Attachment 100
Average on all three
Close to average on every driver.
Firmoo · Glasses2You
Build next: attraction
Direct Sight: Attraction 106, Affinity 97, Attachment 107
Chosen, not loved
Attraction and attachment are ahead; affinity trails behind them.
Direct Sight
Build next: affinity

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Value & Pricing Attraction 8.1 SelectSpecs 9.0 3.0
Leadership & Momentum Attraction 7.3 Specsavers 8.7 1.7
Trust & Credibility Affinity 7.7 Specsavers 8.7 1.7
Ease of Use & Onboarding Attachment 8.0 Specsavers 8.7 1.7
Range & Availability Attachment 7.7 Specsavers 8.7 1.7

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Quality & Performance Attraction 7.2 Specsavers 7.7 0.7
Lifestyle Fit & Identity Affinity 6.3 Specsavers 7.0 1.0
Heritage & Authority Attraction 7.8 Specsavers 8.0 1.0
Boldness & Creativity Attraction 6.2 Specsavers 7.0 1.0
Differentiation vs Sameness Attraction 7.1 Specsavers 8.0 1.0

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 10 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction-0.13
Affinity0.74
Attachment0.55

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it. The Vs all categories switch re-indexes the same scores against the average of every indexed brand across every category, so boards can be read against each other; the ranking inside a category is the same either way. Each category's own average, indexed against the whole index, is its place in the category table. The summary beside each brand describes where it stands on the three drivers against whichever benchmark is showing: above 104 counts as ahead, below 96 as behind.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.