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How AI wants opticians & eyecare

Opticians & Eyecare is decided on affinity: David Clulow indexes 122 there against Mister Spex at 79, a 43-point spread. Specsavers holds the strongest overall profile at 113 — complete desire. Across these 14 brands, attachment tracks being named most closely (rank correlation 0.69).

14 brands · 60 AI answers · 194 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)
Health

Opticians & Eyecare

#Brand AttractionAffinityAttachment Desire shapeNamed in
1 Specsavers: Attraction 110, Affinity 112, Attachment 117Specsavers 110 112 117 Complete desire 33%
2 Boots Opticians: Attraction 107, Affinity 115, Attachment 111Boots Opticians 107 115 111 Complete desire 27%
3 David Clulow: Attraction 115, Affinity 122, Attachment 98David Clulow 115 122 98 Quietly trusted 0%
4 Optical Express: Attraction 124, Affinity 106, Attachment 97Optical Express 124 106 97 Magnetic but unbought 0%
5 Vision Express: Attraction 104, Affinity 104, Attachment 103Vision Express 104 104 103 Magnetic but unbought 20%
6 GlassesDirect: Attraction 97, Affinity 95, Attachment 109GlassesDirect 97 95 109 Habit, not love 8%
7 SelectSpecs: Attraction 98, Affinity 96, Attachment 109SelectSpecs 98 96 109 Habit, not love 7%
8 Zenni Optical: Attraction 97, Affinity 87, Attachment 105Zenni Optical 97 87 105 Habit, not love 0%
9 The Outside Clinic: Attraction 98, Affinity 95, Attachment 97The Outside Clinic 98 95 97 Magnetic but unbought 0%
10 Asda Opticians: Attraction 88, Affinity 95, Attachment 102Asda Opticians 88 95 102 Habit, not love 8%
11 Leightons: Attraction 95, Affinity 100, Attachment 94Leightons 95 100 94 Loved, not chosen 0%
12 Tesco Opticians: Attraction 88, Affinity 100, Attachment 98Tesco Opticians 88 100 98 Quietly trusted 20%
13 Scrivens: Attraction 93, Affinity 95, Attachment 81Scrivens 93 95 81 Fading 2%
14 Mister Spex: Attraction 85, Affinity 79, Attachment 78Mister Spex 85 79 78 Fading 0%

Indexed against the opticians & eyecare average of 14 brands (100 = the category), measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Affinity

43-point spread · tracks being named 0.37
David Clulow122
Mister Spex79

The widest field of the three: this is where the category separates.

Attraction

39-point spread · tracks being named 0.08
Optical Express124
Mister Spex85

Real separation, but not the category’s defining contest.

Attachment

39-point spread · tracks being named 0.69
Specsavers117
Mister Spex78

The tightest of the three: most brands land close together here.

The shapes AI leaves these brands in

Three indices make a profile, and profiles fall into recognisable shapes. A brand that is magnetic but unbought has a different problem from a habit nobody loves — and a different thing to build next.

Specsavers: Attraction 110, Affinity 112, Attachment 117
Complete desire
Wanted, belonged-to and repurchased — the rare full spiral.
Specsavers · Boots Opticians
Nothing obviously missing.
Optical Express: Attraction 124, Affinity 106, Attachment 97
Magnetic but unbought
AI admires it and forgets to recommend buying it again.
Optical Express · Vision Express · The Outside Clinic
Build next: attachment
GlassesDirect: Attraction 97, Affinity 95, Attachment 109
Habit, not love
Recommended for reliability and ease; nobody calls it exciting.
GlassesDirect · SelectSpecs · Zenni Optical · Asda Opticians
Build next: attraction
David Clulow: Attraction 115, Affinity 122, Attachment 98
Quietly trusted
Legitimacy carries it; it is rarely named first.
David Clulow · Tesco Opticians
Build next: attraction
Leightons: Attraction 95, Affinity 100, Attachment 94
Loved, not chosen
Identity and values without superiority or habit.
Leightons
Build next: attachment
Scrivens: Attraction 93, Affinity 95, Attachment 81
Fading
Below the benchmark everywhere; the answer has moved on.
Scrivens · Mister Spex
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Value & Pricing Attachment 6.6 SelectSpecs 9.0 5.0
Range & Availability Attachment 6.5 Specsavers 8.3 3.3
Trust & Credibility Affinity 7.0 Boots Opticians 8.3 3.3
Differentiation vs Sameness Attraction 6.1 Optical Express 8.0 3.0
Innovation & Technology Attraction 5.7 Optical Express 8.0 3.0

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Sustainability & Ethics Affinity 6.0 Boots Opticians 6.0 0.0
Delivery & Fulfilment Attachment 5.7 Boots Opticians 6.5 1.5
Boldness & Creativity Attraction 5.9 Optical Express 7.0 2.0
Lifestyle Fit & Identity Affinity 5.5 David Clulow 7.0 2.0
Ease of Use & Onboarding Attachment 6.5 GlassesDirect 7.5 2.5

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 14 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.08
Affinity0.37
Attachment0.69

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average of every scored brand in its category — 100 is the category, 115 is fifteen per cent above it.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.