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BrandInsightAI Insights
Food · refreshed weekly

How AI wants chocolate

Chocolate is decided on attachment: Quality Street indexes 119 there against Duffy's Chocolate at 73, a 46-point spread. Hotel Chocolat holds the strongest overall profile, indexing 115 against the category average: ahead on all three. Across these 55 brands, attachment tracks being named most closely (rank correlation 0.58).

55 brands · 60 AI answers · 785 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)

100 = the average brand in the same category.100 = the average brand across every category in the index.

Food

Chocolate

#Brand AttractionAffinityAttachment SummaryNamed in
1 Hotel Chocolat: Attraction 115, Affinity 115, Attachment 111Hotel Chocolat: Attraction 115, Affinity 117, Attachment 115Hotel Chocolat 115115 115117 111115 Ahead on all threeAhead on all three 25%
2 Tony's Chocolonely: Attraction 111, Affinity 117, Attachment 103Tony's Chocolonely: Attraction 110, Affinity 119, Attachment 107Tony's Chocolonely 111110 117119 103107 Credible, not first choiceAhead on all three 5%
3 Charbonnel et Walker: Attraction 112, Affinity 111, Attachment 103Charbonnel et Walker: Attraction 112, Affinity 113, Attachment 107Charbonnel et Walker 112112 111113 103107 Noticed, not returned toAhead on all three 15%
4 Fortnum Mason: Attraction 111, Affinity 114, Attachment 106Fortnum Mason: Attraction 110, Affinity 116, Attachment 110Fortnum & Mason 111110 114116 106110 Ahead on all threeAhead on all three 12%
5 Green Black's: Attraction 108, Affinity 115, Attachment 106Green Black's: Attraction 107, Affinity 117, Attachment 110Green & Black's 108107 115117 106110 Ahead on all threeAhead on all three 2%
6 Pierre Marcolini: Attraction 112, Affinity 120, Attachment 86Pierre Marcolini: Attraction 112, Affinity 121, Attachment 89Pierre Marcolini 112112 120121 8689 Noticed, not returned toNoticed, not returned to 5%
7 Cadbury: Attraction 104, Affinity 106, Attachment 115Cadbury: Attraction 103, Affinity 108, Attachment 120Cadbury 104103 106108 115120 Ahead on all threeRelied on, not exciting 38%
8 KitKat: Attraction 105, Affinity 106, Attachment 115KitKat: Attraction 105, Affinity 108, Attachment 120KitKat 105105 106108 115120 Ahead on all threeAhead on all three 18%
9 Melt Chocolates: Attraction 111, Affinity 113, Attachment 86Melt Chocolates: Attraction 110, Affinity 114, Attachment 89Melt Chocolates 111110 113114 8689 Noticed, not returned toNoticed, not returned to 25%
10 Bettys: Attraction 108, Affinity 113, Attachment 93Bettys: Attraction 107, Affinity 114, Attachment 96Bettys 108107 113114 9396 Noticed, not returned toNoticed, not returned to 8%
11 Toblerone: Attraction 108, Affinity 99, Attachment 106Toblerone: Attraction 107, Affinity 101, Attachment 110Toblerone 108107 99101 106110 Chosen, not lovedChosen, not loved 0%
12 Quality Street: Attraction 104, Affinity 102, Attachment 119Quality Street: Attraction 103, Affinity 103, Attachment 124Quality Street 104103 102103 119124 Chosen, not lovedRelied on, not exciting 10%
13 Rococo Chocolates: Attraction 111, Affinity 109, Attachment 86Rococo Chocolates: Attraction 110, Affinity 110, Attachment 89Rococo Chocolates 111110 109110 8689 Noticed, not returned toNoticed, not returned to 5%
14 Pump Street Chocolate: Attraction 111, Affinity 109, Attachment 89Pump Street Chocolate: Attraction 110, Affinity 110, Attachment 92Pump Street Chocolate 111110 109110 8992 Noticed, not returned toNoticed, not returned to 5%
15 Artisan du Chocolat: Attraction 112, Affinity 106, Attachment 86Artisan du Chocolat: Attraction 112, Affinity 108, Attachment 89Artisan du Chocolat 112112 106108 8689 Noticed, not returned toNoticed, not returned to 0%
16 Ocelot: Attraction 108, Affinity 113, Attachment 80Ocelot: Attraction 107, Affinity 114, Attachment 82Ocelot 108107 113114 8082 Noticed, not returned toNoticed, not returned to 0%
17 Galaxy: Attraction 101, Affinity 103, Attachment 111Galaxy: Attraction 100, Affinity 105, Attachment 115Galaxy 101100 103105 111115 Relied on, not excitingRelied on, not exciting 22%
18 Lindt: Attraction 104, Affinity 102, Attachment 110Lindt: Attraction 103, Affinity 103, Attachment 114Lindt 104103 102103 110114 Chosen, not lovedRelied on, not exciting 22%
19 Montezuma's: Attraction 105, Affinity 107, Attachment 93Montezuma's: Attraction 105, Affinity 109, Attachment 96Montezuma's 105105 107109 9396 Noticed, not returned toNoticed, not returned to 3%
20 Venchi: Attraction 107, Affinity 106, Attachment 93Venchi: Attraction 106, Affinity 108, Attachment 96Venchi 107106 106108 9396 Noticed, not returned toNoticed, not returned to 3%
21 Chococo: Attraction 107, Affinity 109, Attachment 86Chococo: Attraction 106, Affinity 110, Attachment 89Chococo 107106 109110 8689 Noticed, not returned toNoticed, not returned to 7%
22 Celebrations: Attraction 99, Affinity 99, Attachment 119Celebrations: Attraction 99, Affinity 101, Attachment 124Celebrations 9999 99101 119124 Relied on, not excitingRelied on, not exciting 18%
23 Heroes: Attraction 101, Affinity 99, Attachment 113Heroes: Attraction 100, Affinity 101, Attachment 117Heroes 101100 99101 113117 Relied on, not excitingRelied on, not exciting 38%
24 Firetree Chocolate: Attraction 107, Affinity 109, Attachment 73Firetree Chocolate: Attraction 106, Affinity 110, Attachment 76Firetree Chocolate 107106 109110 7376 Noticed, not returned toNoticed, not returned to 0%
25 Godiva: Attraction 101, Affinity 102, Attachment 106Godiva: Attraction 100, Affinity 103, Attachment 110Godiva 101100 102103 106110 Relied on, not excitingRelied on, not exciting 3%
26 Duffy's Chocolate: Attraction 108, Affinity 109, Attachment 73Duffy's Chocolate: Attraction 107, Affinity 110, Attachment 76Duffy's Chocolate 108107 109110 7376 Noticed, not returned toNoticed, not returned to 0%
27 Prestat: Attraction 107, Affinity 99, Attachment 86Prestat: Attraction 106, Affinity 101, Attachment 89Prestat 107106 99101 8689 Noticed, not returned toNoticed, not returned to 2%
28 Ferrero Rocher: Attraction 101, Affinity 99, Attachment 103Ferrero Rocher: Attraction 100, Affinity 101, Attachment 107Ferrero Rocher 101100 99101 103107 Average on all threeRelied on, not exciting 5%
29 MM's: Attraction 98, Affinity 95, Attachment 117MM's: Attraction 98, Affinity 97, Attachment 121M&M's 9898 9597 117121 Relied on, not excitingRelied on, not exciting 2%
30 Kinder: Attraction 98, Affinity 99, Attachment 113Kinder: Attraction 98, Affinity 101, Attachment 117Kinder 9898 99101 113117 Relied on, not excitingRelied on, not exciting 7%
31 Raffaello: Attraction 99, Affinity 99, Attachment 106Raffaello: Attraction 99, Affinity 101, Attachment 110Raffaello 9999 99101 106110 Relied on, not excitingRelied on, not exciting 2%
32 Harry Specters: Attraction 99, Affinity 109, Attachment 86Harry Specters: Attraction 99, Affinity 110, Attachment 89Harry Specters 9999 109110 8689 Credible, not first choiceCredible, not first choice 2%
33 After Eight: Attraction 99, Affinity 95, Attachment 100After Eight: Attraction 99, Affinity 97, Attachment 103After Eight 9999 9597 100103 Relied on, not excitingAverage on all three 7%
34 Thorntons: Attraction 95, Affinity 95, Attachment 106Thorntons: Attraction 95, Affinity 97, Attachment 110Thorntons 9595 9597 106110 Relied on, not excitingRelied on, not exciting 7%
35 Terry's: Attraction 99, Affinity 91, Attachment 97Terry's: Attraction 99, Affinity 92, Attachment 100Terry's 9999 9192 97100 Noticed, not returned toRelied on, not exciting 3%
36 Aero: Attraction 98, Affinity 91, Attachment 107Aero: Attraction 98, Affinity 92, Attachment 111Aero 9898 9192 107111 Relied on, not excitingRelied on, not exciting 13%
37 Monty Bojangles: Attraction 99, Affinity 92, Attachment 100Monty Bojangles: Attraction 99, Affinity 94, Attachment 103Monty Bojangles 9999 9294 100103 Relied on, not excitingRelied on, not exciting 0%
38 Mars: Attraction 94, Affinity 91, Attachment 110Mars: Attraction 93, Affinity 92, Attachment 114Mars 9493 9192 110114 Relied on, not excitingRelied on, not exciting 13%
39 Maltesers: Attraction 91, Affinity 95, Attachment 113Maltesers: Attraction 91, Affinity 97, Attachment 117Maltesers 9191 9597 113117 Relied on, not excitingRelied on, not exciting 15%
40 Smarties: Attraction 92, Affinity 95, Attachment 113Smarties: Attraction 92, Affinity 97, Attachment 117Smarties 9292 9597 113117 Relied on, not excitingRelied on, not exciting 8%
41 Bendicks: Attraction 97, Affinity 99, Attachment 86Bendicks: Attraction 96, Affinity 101, Attachment 89Bendicks 9796 99101 8689 Liked, not chosenLiked, not chosen 0%
42 Nestlé: Attraction 91, Affinity 88, Attachment 117Nestlé: Attraction 91, Affinity 90, Attachment 121Nestlé 9191 8890 117121 Relied on, not excitingRelied on, not exciting 7%
43 Twix: Attraction 89, Affinity 92, Attachment 110Twix: Attraction 89, Affinity 94, Attachment 114Twix 8989 9294 110114 Relied on, not excitingRelied on, not exciting 15%
44 Bounty: Attraction 89, Affinity 92, Attachment 113Bounty: Attraction 89, Affinity 94, Attachment 117Bounty 8989 9294 113117 Relied on, not excitingRelied on, not exciting 13%
45 Milka: Attraction 89, Affinity 88, Attachment 106Milka: Attraction 89, Affinity 90, Attachment 110Milka 8989 8890 106110 Relied on, not excitingRelied on, not exciting 0%
46 Mon Chéri: Attraction 94, Affinity 88, Attachment 93Mon Chéri: Attraction 93, Affinity 90, Attachment 96Mon Chéri 9493 8890 9396 Behind on all threeBehind on all three 0%
47 Guylian: Attraction 92, Affinity 88, Attachment 100Guylian: Attraction 92, Affinity 90, Attachment 103Guylian 9292 8890 100103 Relied on, not excitingRelied on, not exciting 0%
48 Milky Way: Attraction 87, Affinity 92, Attachment 103Milky Way: Attraction 86, Affinity 94, Attachment 107Milky Way 8786 9294 103107 Relied on, not excitingRelied on, not exciting 17%
49 House of Dorchester: Attraction 91, Affinity 92, Attachment 93House of Dorchester: Attraction 91, Affinity 94, Attachment 96House of Dorchester 9191 9294 9396 Behind on all threeBehind on all three 0%
50 Friars: Attraction 92, Affinity 92, Attachment 93Friars: Attraction 92, Affinity 94, Attachment 96Friars 9292 9294 9396 Behind on all threeBehind on all three 3%
51 Cavalier: Attraction 92, Affinity 92, Attachment 86Cavalier: Attraction 92, Affinity 94, Attachment 89Cavalier 9292 9294 8689 Behind on all threeBehind on all three 2%
52 Snickers: Attraction 84, Affinity 87, Attachment 101Snickers: Attraction 83, Affinity 88, Attachment 104Snickers 8483 8788 101104 Relied on, not excitingRelied on, not exciting 15%
53 Chocologic: Attraction 88, Affinity 86, Attachment 86Chocologic: Attraction 88, Affinity 87, Attachment 89Chocologic 8888 8687 8689 Behind on all threeBehind on all three 2%
54 Milkybar: Attraction 82, Affinity 86, Attachment 98Milkybar: Attraction 82, Affinity 87, Attachment 102Milkybar 8282 8687 98102 Relied on, not excitingRelied on, not exciting 10%
55 Diablo: Attraction 84, Affinity 79, Attachment 86Diablo: Attraction 83, Affinity 80, Attachment 89Diablo 8483 7980 8689 Behind on all threeBehind on all three 2%

Indexed against the average of the 55 indexed chocolate brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 1,605 brands across 61 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 55 chocolate brands, measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Attachment

46-point spread · tracks being named 0.58
Quality Street119
Duffy's Chocolate73

The widest field of the three: this is where the category separates.

Affinity

41-point spread · tracks being named 0.12
Pierre Marcolini120
Diablo79

Real separation, but not the category’s defining contest.

Attraction

33-point spread · tracks being named 0.02
Hotel Chocolat115
Milkybar82

The tightest of the three: most brands land close together here.

Where each brand stands

Each brand's three indices, summed up in a line: which drivers it is ahead on, which it is behind on, and the one to build next. A brand that is noticed but not returned to has a different problem from one that is relied on but not exciting.

Hotel Chocolat: Attraction 115, Affinity 115, Attachment 111
Ahead on all three
Above average on attraction, affinity and attachment.
Hotel Chocolat · Fortnum & Mason · Green & Black's · Cadbury · KitKat
No driver is behind; protect the lead.
Charbonnel et Walker: Attraction 112, Affinity 111, Attachment 103
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Charbonnel et Walker · Pierre Marcolini · Melt Chocolates · Bettys · Rococo Chocolates · Pump Street Chocolate · Artisan du Chocolat · Ocelot · Montezuma's · Venchi · Chococo · Firetree Chocolate · Duffy's Chocolate · Prestat · Terry's
Build next: attachment
Galaxy: Attraction 101, Affinity 103, Attachment 111
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Galaxy · Celebrations · Heroes · Godiva · M&M's · Kinder · Raffaello · After Eight · Thorntons · Aero · Monty Bojangles · Mars · Maltesers · Smarties · Nestlé · Twix · Bounty · Milka · Guylian · Milky Way · Snickers · Milkybar
Build next: attraction
Tony's Chocolonely: Attraction 111, Affinity 117, Attachment 103
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
Tony's Chocolonely · Harry Specters
Build next: attraction
Bendicks: Attraction 97, Affinity 99, Attachment 86
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
Bendicks
Build next: attachment
Ferrero Rocher: Attraction 101, Affinity 99, Attachment 103
Average on all three
Close to average on every driver.
Ferrero Rocher
Build next: attraction
Toblerone: Attraction 108, Affinity 99, Attachment 106
Chosen, not loved
Attraction and attachment are ahead; affinity trails behind them.
Toblerone · Quality Street · Lindt
Build next: affinity
Mon Chéri: Attraction 94, Affinity 88, Attachment 93
Behind on all three
Below average on attraction, affinity and attachment.
Mon Chéri · House of Dorchester · Friars · Cavalier · Chocologic · Diablo
Build next: attraction
Hotel Chocolat: Attraction 115, Affinity 117, Attachment 115
Ahead on all three
Above average on attraction, affinity and attachment.
Hotel Chocolat · Tony's Chocolonely · Charbonnel et Walker · Fortnum & Mason · Green & Black's · KitKat
No driver is behind; protect the lead.
Pierre Marcolini: Attraction 112, Affinity 121, Attachment 89
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Pierre Marcolini · Melt Chocolates · Bettys · Rococo Chocolates · Pump Street Chocolate · Artisan du Chocolat · Ocelot · Montezuma's · Venchi · Chococo · Firetree Chocolate · Duffy's Chocolate · Prestat
Build next: attachment
Cadbury: Attraction 103, Affinity 108, Attachment 120
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Cadbury · Quality Street · Galaxy · Lindt · Celebrations · Heroes · Godiva · Ferrero Rocher · M&M's · Kinder · Raffaello · Thorntons · Terry's · Aero · Monty Bojangles · Mars · Maltesers · Smarties · Nestlé · Twix · Bounty · Milka · Guylian · Milky Way · Snickers · Milkybar
Build next: attraction
Harry Specters: Attraction 99, Affinity 110, Attachment 89
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
Harry Specters
Build next: attraction
Bendicks: Attraction 96, Affinity 101, Attachment 89
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
Bendicks
Build next: attachment
After Eight: Attraction 99, Affinity 97, Attachment 103
Average on all three
Close to average on every driver.
After Eight
Build next: attraction
Toblerone: Attraction 107, Affinity 101, Attachment 110
Chosen, not loved
Attraction and attachment are ahead; affinity trails behind them.
Toblerone
Build next: affinity
Mon Chéri: Attraction 93, Affinity 90, Attachment 96
Behind on all three
Below average on attraction, affinity and attachment.
Mon Chéri · House of Dorchester · Friars · Cavalier · Chocologic · Diablo
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Heritage & Authority Attraction 7.5 Cadbury 9.0 5.0
Style & Aesthetic Attraction 7.1 Charbonnel et Walker 9.3 4.6
Boldness & Creativity Attraction 6.5 Tony's Chocolonely 9.0 4.5
Sustainability & Ethics Affinity 6.5 Tony's Chocolonely 9.5 4.5
Value & Pricing Attraction 6.7 Cadbury 8.0 4.0

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Customer Service & Support Attachment 8.0 Hotel Chocolat 8.0 0.0
Delivery & Fulfilment Attachment 7.7 Cadbury 8.0 1.0
Reliability & Consistency Affinity 7.8 Fortnum & Mason 9.0 3.0
Ease of Use & Onboarding Attachment 7.9 Cadbury 9.0 3.0
Trust & Credibility Affinity 7.9 Green & Black's 9.0 3.0

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 55 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.02
Affinity0.12
Attachment0.58

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it. The Vs all categories switch re-indexes the same scores against the average of every indexed brand across every category, so boards can be read against each other; the ranking inside a category is the same either way. Each category's own average, indexed against the whole index, is its place in the category table. The summary beside each brand describes where it stands on the three drivers against whichever benchmark is showing: above 104 counts as ahead, below 96 as behind.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.