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Energy · refreshed weekly

How AI wants energy suppliers

Energy Suppliers is decided on attraction: Octopus Energy indexes 131 there against Bulb at 76, a 55-point spread. Octopus Energy holds the strongest overall profile, indexing 127 against the category average: ahead on all three. Across these 18 brands, affinity tracks being named most closely (rank correlation 0.78).

18 brands · 60 AI answers · 206 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)

100 = the average brand in the same category.100 = the average brand across every category in the index.

Energy

Energy Suppliers

#Brand AttractionAffinityAttachment SummaryNamed in
1 Octopus Energy: Attraction 131, Affinity 124, Attachment 126Octopus Energy: Attraction 105, Affinity 98, Attachment 96Octopus Energy 131105 12498 12696 Ahead on all threeNoticed, not returned to 18%
2 OVO Energy: Attraction 108, Affinity 113, Attachment 117OVO Energy: Attraction 86, Affinity 90, Attachment 89OVO Energy 10886 11390 11789 Ahead on all threeBehind on all three 7%
3 British Gas: Attraction 110, Affinity 105, Attachment 121British Gas: Attraction 88, Affinity 83, Attachment 92British Gas 11088 10583 12192 Ahead on all threeBehind on all three 13%
4 E.ON Next: Attraction 108, Affinity 106, Attachment 117E.ON Next: Attraction 86, Affinity 84, Attachment 89E.ON Next 10886 10684 11789 Ahead on all threeBehind on all three 8%
5 EDF Energy: Attraction 108, Affinity 110, Attachment 121EDF Energy: Attraction 86, Affinity 87, Attachment 92EDF Energy 10886 11087 12192 Ahead on all threeBehind on all three 8%
6 Ecotricity: Attraction 108, Affinity 113, Attachment 90Ecotricity: Attraction 86, Affinity 90, Attachment 69Ecotricity 10886 11390 9069 Noticed, not returned toBehind on all three 3%
7 Fuse Energy: Attraction 112, Affinity 101, Attachment 99Fuse Energy: Attraction 89, Affinity 80, Attachment 76Fuse Energy 11289 10180 9976 Noticed, not returned toBehind on all three 0%
8 Good Energy: Attraction 99, Affinity 119, Attachment 99Good Energy: Attraction 79, Affinity 94, Attachment 76Good Energy 9979 11994 9976 Credible, not first choiceBehind on all three 3%
9 Utility Warehouse: Attraction 99, Affinity 96, Attachment 108Utility Warehouse: Attraction 79, Affinity 76, Attachment 82Utility Warehouse 9979 9676 10882 Relied on, not excitingBehind on all three 3%
10 Shell Energy: Attraction 103, Affinity 96, Attachment 99Shell Energy: Attraction 82, Affinity 76, Attachment 76Shell Energy 10382 9676 9976 Noticed, not returned toBehind on all three 2%
11 ScottishPower: Attraction 99, Affinity 100, Attachment 90ScottishPower: Attraction 79, Affinity 79, Attachment 69ScottishPower 9979 10079 9069 Liked, not chosenBehind on all three 3%
12 Green Energy: Attraction 89, Affinity 100, Attachment 90Green Energy: Attraction 71, Affinity 79, Attachment 69Green Energy 8971 10079 9069 Liked, not chosenBehind on all three 5%
13 Outfox the Market: Attraction 94, Affinity 87, Attachment 90Outfox the Market: Attraction 75, Affinity 69, Attachment 69Outfox the Market 9475 8769 9069 Behind on all threeBehind on all three 0%
14 People's Energy: Attraction 89, Affinity 93, Attachment 90People's Energy: Attraction 71, Affinity 73, Attachment 69People's Energy 8971 9373 9069 Behind on all threeBehind on all three 0%
15 So Energy: Attraction 89, Affinity 87, Attachment 90So Energy: Attraction 71, Affinity 69, Attachment 69So Energy 8971 8769 9069 Behind on all threeBehind on all three 0%
16 Utilita: Attraction 89, Affinity 87, Attachment 90Utilita: Attraction 71, Affinity 69, Attachment 69Utilita 8971 8769 9069 Behind on all threeBehind on all three 0%
17 Boost: Attraction 89, Affinity 87, Attachment 90Boost: Attraction 71, Affinity 69, Attachment 69Boost 8971 8769 9069 Behind on all threeBehind on all three 2%
18 Bulb: Attraction 76, Affinity 75, Attachment 72Bulb: Attraction 61, Affinity 59, Attachment 55Bulb 7661 7559 7255 Behind on all threeBehind on all three 0%

Indexed against the average of the 18 indexed energy suppliers brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 1,605 brands across 61 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 18 energy suppliers brands, measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Attraction

55-point spread · tracks being named 0.64
Octopus Energy131
Bulb76

The widest field of the three: this is where the category separates.

Attachment

54-point spread · tracks being named 0.77
Octopus Energy126
Bulb72

Real separation, but not the category’s defining contest.

Affinity

49-point spread · tracks being named 0.78
Octopus Energy124
Bulb75

The tightest of the three: most brands land close together here.

Where each brand stands

Each brand's three indices, summed up in a line: which drivers it is ahead on, which it is behind on, and the one to build next. A brand that is noticed but not returned to has a different problem from one that is relied on but not exciting.

Octopus Energy: Attraction 131, Affinity 124, Attachment 126
Ahead on all three
Above average on attraction, affinity and attachment.
Octopus Energy · OVO Energy · British Gas · E.ON Next · EDF Energy
No driver is behind; protect the lead.
Ecotricity: Attraction 108, Affinity 113, Attachment 90
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Ecotricity · Fuse Energy · Shell Energy
Build next: attachment
Utility Warehouse: Attraction 99, Affinity 96, Attachment 108
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Utility Warehouse
Build next: attraction
Good Energy: Attraction 99, Affinity 119, Attachment 99
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
Good Energy
Build next: attraction
ScottishPower: Attraction 99, Affinity 100, Attachment 90
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
ScottishPower · Green Energy
Build next: attachment
Outfox the Market: Attraction 94, Affinity 87, Attachment 90
Behind on all three
Below average on attraction, affinity and attachment.
Outfox the Market · People's Energy · So Energy · Utilita · Boost · Bulb
Build next: attraction
Octopus Energy: Attraction 105, Affinity 98, Attachment 96
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Octopus Energy
Build next: attachment
OVO Energy: Attraction 86, Affinity 90, Attachment 89
Behind on all three
Below average on attraction, affinity and attachment.
OVO Energy · British Gas · E.ON Next · EDF Energy · Ecotricity · Fuse Energy · Good Energy · Utility Warehouse · Shell Energy · ScottishPower · Green Energy · Outfox the Market · People's Energy · So Energy · Utilita · Boost · Bulb
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Trust & Credibility Affinity 5.8 Octopus Energy 7.5 3.5
Innovation & Technology Attraction 5.7 Octopus Energy 8.3 3.3
Quality & Performance Attraction 5.7 Octopus Energy 7.0 3.0
Leadership & Momentum Attraction 6.2 Octopus Energy 8.0 3.0
Sustainability & Ethics Affinity 6.2 Octopus Energy 8.0 3.0

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Lifestyle Fit & Identity Affinity 5.5 Octopus Energy 6.0 1.0
Style & Aesthetic Attraction 5.4 Octopus Energy 6.0 1.0
Range & Availability Attachment 7.2 British Gas 8.0 2.0
Heritage & Authority Attraction 7.4 British Gas 8.7 2.7
Differentiation vs Sameness Attraction 6.1 Octopus Energy 7.7 2.7

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 18 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.64
Affinity0.78
Attachment0.77

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it. The Vs all categories switch re-indexes the same scores against the average of every indexed brand across every category, so boards can be read against each other; the ranking inside a category is the same either way. Each category's own average, indexed against the whole index, is its place in the category table. The summary beside each brand describes where it stands on the three drivers against whichever benchmark is showing: above 104 counts as ahead, below 96 as behind.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.