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How AI wants fitted kitchens

Fitted Kitchens is decided on affinity: Osmo indexes 127 there against MFI at 62, a 65-point spread. Osmo holds the strongest overall profile, indexing 120 against the category average: ahead on all three. But the brand assistants name most often is DIY Kitchens, not the category's market leader: being desired and being named are not the same measurement. Across these 47 brands, affinity tracks being named most closely (rank correlation 0.49).

47 brands · 60 AI answers · 752 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)

100 = the average brand in the same category.100 = the average brand across every category in the index.

Property

Fitted Kitchensupset

#Brand AttractionAffinityAttachment SummaryNamed in
1 Osmo: Attraction 119, Affinity 127, Attachment 116Osmo: Attraction 103, Affinity 113, Attachment 107Osmo 119103 127113 116107 Ahead on all threeCredible, not first choice 5%
2 Blum: Attraction 122, Affinity 117, Attachment 118Blum: Attraction 106, Affinity 103, Attachment 109Blum 122106 117103 118109 Ahead on all threeChosen, not loved 3%
3 Hettich: Attraction 122, Affinity 115, Attachment 118Hettich: Attraction 106, Affinity 102, Attachment 109Hettich 122106 115102 118109 Ahead on all threeChosen, not loved 2%
4 IKEA: Attraction 121, Affinity 120, Attachment 107IKEA: Attraction 105, Affinity 106, Attachment 99IKEA 121105 120106 10799 Ahead on all threeCredible, not first choice 7%
5 DIY Kitchens: Attraction 117, Affinity 113, Attachment 106DIY Kitchens: Attraction 102, Affinity 101, Attachment 98DIY Kitchens 117102 113101 10698 Ahead on all threeAverage on all three 8%
6 Plank Hardware: Attraction 111, Affinity 115, Attachment 112Plank Hardware: Attraction 96, Affinity 102, Attachment 103Plank Hardware 11196 115102 112103 Ahead on all threeRelied on, not exciting 0%
7 Custom Fronts: Attraction 112, Affinity 121, Attachment 97Custom Fronts: Attraction 98, Affinity 108, Attachment 89Custom Fronts 11298 121108 9789 Credible, not first choiceCredible, not first choice 0%
8 Worktop Express: Attraction 108, Affinity 110, Attachment 110Worktop Express: Attraction 93, Affinity 98, Attachment 102Worktop Express 10893 11098 110102 Ahead on all threeRelied on, not exciting 3%
9 House of Worktops: Attraction 109, Affinity 110, Attachment 104House of Worktops: Attraction 95, Affinity 98, Attachment 96House of Worktops 10995 11098 10496 Ahead on all threeLiked, not chosen 2%
10 WOCA: Attraction 111, Affinity 113, Attachment 101WOCA: Attraction 96, Affinity 101, Attachment 93WOCA 11196 113101 10193 Credible, not first choiceLiked, not chosen 0%
11 Auro: Attraction 111, Affinity 123, Attachment 94Auro: Attraction 96, Affinity 109, Attachment 87Auro 11196 123109 9487 Noticed, not returned toLiked, not chosen 2%
12 Wren Kitchens: Attraction 111, Affinity 106, Attachment 104Wren Kitchens: Attraction 96, Affinity 94, Attachment 96Wren Kitchens 11196 10694 10496 Ahead on all threeBehind on all three 0%
13 Liberon: Attraction 108, Affinity 109, Attachment 104Liberon: Attraction 93, Affinity 97, Attachment 96Liberon 10893 10997 10496 Ahead on all threeLiked, not chosen 2%
14 Grass: Attraction 109, Affinity 106, Attachment 101Grass: Attraction 95, Affinity 94, Attachment 93Grass 10995 10694 10193 Noticed, not returned toBehind on all three 2%
15 Wickes: Attraction 106, Affinity 103, Attachment 103Wickes: Attraction 92, Affinity 91, Attachment 95Wickes 10692 10391 10395 Noticed, not returned toBehind on all three 3%
16 Magnet: Attraction 106, Affinity 103, Attachment 98Magnet: Attraction 92, Affinity 91, Attachment 91Magnet 10692 10391 9891 Noticed, not returned toBehind on all three 0%
17 Barrettine: Attraction 103, Affinity 106, Attachment 104Barrettine: Attraction 89, Affinity 94, Attachment 96Barrettine 10389 10694 10496 Credible, not first choiceBehind on all three 0%
18 Uform: Attraction 104, Affinity 101, Attachment 106Uform: Attraction 91, Affinity 90, Attachment 98Uform 10491 10190 10698 Chosen, not lovedRelied on, not exciting 0%
19 Screwfix: Attraction 99, Affinity 98, Attachment 116Screwfix: Attraction 86, Affinity 87, Attachment 107Screwfix 9986 9887 116107 Relied on, not excitingRelied on, not exciting 2%
20 Tap Warehouse: Attraction 103, Affinity 98, Attachment 109Tap Warehouse: Attraction 89, Affinity 87, Attachment 100Tap Warehouse 10389 9887 109100 Relied on, not excitingRelied on, not exciting 0%
21 Junckers: Attraction 103, Affinity 107, Attachment 95Junckers: Attraction 89, Affinity 95, Attachment 88Junckers 10389 10795 9588 Credible, not first choiceBehind on all three 2%
22 Fiddes: Attraction 103, Affinity 106, Attachment 97Fiddes: Attraction 89, Affinity 94, Attachment 89Fiddes 10389 10694 9789 Credible, not first choiceBehind on all three 2%
23 Wayfair: Attraction 103, Affinity 93, Attachment 110Wayfair: Attraction 89, Affinity 83, Attachment 102Wayfair 10389 9383 110102 Relied on, not excitingRelied on, not exciting 0%
24 Toolstation: Attraction 98, Affinity 98, Attachment 112Toolstation: Attraction 85, Affinity 87, Attachment 103Toolstation 9885 9887 112103 Relied on, not excitingRelied on, not exciting 0%
25 Naked Doors: Attraction 104, Affinity 101, Attachment 95Naked Doors: Attraction 91, Affinity 90, Attachment 88Naked Doors 10491 10190 9588 Noticed, not returned toBehind on all three 2%
26 BQ: Attraction 98, Affinity 98, Attachment 104BQ: Attraction 85, Affinity 87, Attachment 96B&Q 9885 9887 10496 Relied on, not excitingBehind on all three 3%
27 Lark Larks: Attraction 96, Affinity 101, Attachment 98Lark Larks: Attraction 83, Affinity 90, Attachment 91Lark & Larks 9683 10190 9891 Credible, not first choiceBehind on all three 0%
28 Howdens: Attraction 98, Affinity 98, Attachment 98Howdens: Attraction 85, Affinity 87, Attachment 91Howdens 9885 9887 9891 Average on all threeBehind on all three 5%
29 Travis Perkins: Attraction 93, Affinity 99, Attachment 104Travis Perkins: Attraction 81, Affinity 88, Attachment 96Travis Perkins 9381 9988 10496 Relied on, not excitingBehind on all three 0%
30 Benchmarx: Attraction 96, Affinity 98, Attachment 95Benchmarx: Attraction 83, Affinity 87, Attachment 88Benchmarx 9683 9887 9588 Liked, not chosenBehind on all three 2%
31 Victoria Plum: Attraction 96, Affinity 92, Attachment 101Victoria Plum: Attraction 83, Affinity 81, Attachment 93Victoria Plum 9683 9281 10193 Relied on, not excitingBehind on all three 0%
32 Online Door Store: Attraction 94, Affinity 93, Attachment 103Online Door Store: Attraction 82, Affinity 83, Attachment 95Online Door Store 9482 9383 10395 Relied on, not excitingBehind on all three 0%
33 Leader Doors: Attraction 93, Affinity 93, Attachment 104Leader Doors: Attraction 81, Affinity 83, Attachment 96Leader Doors 9381 9383 10496 Relied on, not excitingBehind on all three 0%
34 Rustins: Attraction 98, Affinity 98, Attachment 94Rustins: Attraction 85, Affinity 87, Attachment 87Rustins 9885 9887 9487 Noticed, not returned toBehind on all three 3%
35 City Plumbing: Attraction 91, Affinity 92, Attachment 103City Plumbing: Attraction 79, Affinity 81, Attachment 95City Plumbing 9179 9281 10395 Relied on, not excitingBehind on all three 0%
36 PWS: Attraction 94, Affinity 93, Attachment 91PWS: Attraction 82, Affinity 83, Attachment 84PWS 9482 9383 9184 Behind on all threeBehind on all three 0%
37 Homebase: Attraction 91, Affinity 90, Attachment 91Homebase: Attraction 79, Affinity 80, Attachment 84Homebase 9179 9080 9184 Behind on all threeBehind on all three 0%
38 Manns: Attraction 90, Affinity 93, Attachment 94Manns: Attraction 78, Affinity 83, Attachment 87Manns 9078 9383 9487 Behind on all threeBehind on all three 2%
39 ColorFill: Attraction 93, Affinity 85, Attachment 97ColorFill: Attraction 81, Affinity 76, Attachment 89ColorFill 9381 8576 9789 Relied on, not excitingBehind on all three 0%
40 Drench: Attraction 91, Affinity 90, Attachment 89Drench: Attraction 79, Affinity 80, Attachment 82Drench 9179 9080 8982 Behind on all threeBehind on all three 0%
41 Direct Doors: Attraction 86, Affinity 85, Attachment 91Direct Doors: Attraction 75, Affinity 76, Attachment 84Direct Doors 8675 8576 9184 Behind on all threeBehind on all three 0%
42 Flat Pack Kitchens: Attraction 88, Affinity 85, Attachment 91Flat Pack Kitchens: Attraction 76, Affinity 76, Attachment 84Flat Pack Kitchens 8876 8576 9184 Behind on all threeBehind on all three 2%
43 Jewson: Attraction 83, Affinity 87, Attachment 88Jewson: Attraction 72, Affinity 77, Attachment 81Jewson 8372 8777 8881 Behind on all threeBehind on all three 0%
44 Selco: Attraction 83, Affinity 87, Attachment 86Selco: Attraction 72, Affinity 77, Attachment 80Selco 8372 8777 8680 Behind on all threeBehind on all three 0%
45 Plumb Center: Attraction 83, Affinity 87, Attachment 88Plumb Center: Attraction 72, Affinity 77, Attachment 81Plumb Center 8372 8777 8881 Behind on all threeBehind on all three 0%
46 Discount Kitchen Factory: Attraction 78, Affinity 75, Attachment 82Discount Kitchen Factory: Attraction 68, Affinity 66, Attachment 76Discount Kitchen Factory 7868 7566 8276 Behind on all threeBehind on all three 0%
47 MFI: Attraction 65, Affinity 62, Attachment 71MFI: Attraction 57, Affinity 55, Attachment 66MFI 6557 6255 7166 Behind on all threeBehind on all three 0%

Indexed against the average of the 47 indexed fitted kitchens brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 1,605 brands across 61 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 47 fitted kitchens brands, measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Affinity

65-point spread · tracks being named 0.49
Osmo127
MFI62

The widest field of the three: this is where the category separates.

Attraction

57-point spread · tracks being named 0.48
Blum122
MFI65

Real separation, but not the category’s defining contest.

Attachment

47-point spread · tracks being named 0.28
Blum118
MFI71

The tightest of the three: most brands land close together here.

Where each brand stands

Each brand's three indices, summed up in a line: which drivers it is ahead on, which it is behind on, and the one to build next. A brand that is noticed but not returned to has a different problem from one that is relied on but not exciting.

Osmo: Attraction 119, Affinity 127, Attachment 116
Ahead on all three
Above average on attraction, affinity and attachment.
Osmo · Blum · Hettich · IKEA · DIY Kitchens · Plank Hardware · Worktop Express · House of Worktops · Wren Kitchens · Liberon
No driver is behind; protect the lead.
Auro: Attraction 111, Affinity 123, Attachment 94
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Auro · Grass · Wickes · Magnet · Naked Doors · Rustins
Build next: attachment
Screwfix: Attraction 99, Affinity 98, Attachment 116
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Screwfix · Tap Warehouse · Wayfair · Toolstation · B&Q · Travis Perkins · Victoria Plum · Online Door Store · Leader Doors · City Plumbing · ColorFill
Build next: attraction
Custom Fronts: Attraction 112, Affinity 121, Attachment 97
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
Custom Fronts · WOCA · Barrettine · Junckers · Fiddes · Lark & Larks
Build next: attraction
Benchmarx: Attraction 96, Affinity 98, Attachment 95
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
Benchmarx
Build next: attachment
Howdens: Attraction 98, Affinity 98, Attachment 98
Average on all three
Close to average on every driver.
Howdens
Build next: attraction
Uform: Attraction 104, Affinity 101, Attachment 106
Chosen, not loved
Attraction and attachment are ahead; affinity trails behind them.
Uform
Build next: affinity
PWS: Attraction 94, Affinity 93, Attachment 91
Behind on all three
Below average on attraction, affinity and attachment.
PWS · Homebase · Manns · Drench · Direct Doors · Flat Pack Kitchens · Jewson · Selco · Plumb Center · Discount Kitchen Factory · MFI
Build next: attraction
Plank Hardware: Attraction 96, Affinity 102, Attachment 103
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Plank Hardware · Worktop Express · Uform · Screwfix · Tap Warehouse · Wayfair · Toolstation
Build next: attraction
Osmo: Attraction 103, Affinity 113, Attachment 107
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
Osmo · IKEA · Custom Fronts
Build next: attraction
House of Worktops: Attraction 95, Affinity 98, Attachment 96
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
House of Worktops · WOCA · Auro · Liberon
Build next: attachment
DIY Kitchens: Attraction 102, Affinity 101, Attachment 98
Average on all three
Close to average on every driver.
DIY Kitchens
Build next: attraction
Blum: Attraction 106, Affinity 103, Attachment 109
Chosen, not loved
Attraction and attachment are ahead; affinity trails behind them.
Blum · Hettich
Build next: affinity
Wren Kitchens: Attraction 96, Affinity 94, Attachment 96
Behind on all three
Below average on attraction, affinity and attachment.
Wren Kitchens · Grass · Wickes · Magnet · Barrettine · Junckers · Fiddes · Naked Doors · B&Q · Lark & Larks · Howdens · Travis Perkins · Benchmarx · Victoria Plum · Online Door Store · Leader Doors · Rustins · City Plumbing · PWS · Homebase · Manns · ColorFill · Drench · Direct Doors · Flat Pack Kitchens · Jewson · Selco · Plumb Center · Discount Kitchen Factory · MFI
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Leadership & Momentum Attraction 6.1 Blum 8.5 5.5
Sustainability & Ethics Affinity 5.9 Auro 9.5 5.5
Innovation & Technology Attraction 5.4 Blum 8.0 5.0
Reliability & Consistency Affinity 6.8 Blum 9.0 5.0
Quality & Performance Attraction 6.7 Osmo 8.7 4.7

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Ease of Use & Onboarding Attachment 6.8 Osmo 8.0 3.0
Delivery & Fulfilment Attachment 6.6 Osmo 8.0 3.0
Heritage & Authority Attraction 6.1 B&Q 7.5 3.5
Value & Pricing Attraction 6.8 IKEA 8.7 3.7
Customer Service & Support Attachment 6.6 Osmo 8.0 4.0

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 47 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.48
Affinity0.49
Attachment0.28

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it. The Vs all categories switch re-indexes the same scores against the average of every indexed brand across every category, so boards can be read against each other; the ranking inside a category is the same either way. Each category's own average, indexed against the whole index, is its place in the category table. The summary beside each brand describes where it stands on the three drivers against whichever benchmark is showing: above 104 counts as ahead, below 96 as behind.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.