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Retail · refreshed weekly

How AI wants marketplaces & resale

Marketplaces & Resale is decided on affinity: Zalando indexes 116 there against Wish at 48, a 68-point spread. Amazon holds the strongest overall profile, indexing 114 against the category average: chosen, not loved. Across these 41 brands, attraction tracks being named most closely (rank correlation 0.13).

41 brands · 60 AI answers · 654 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)

100 = the average brand in the same category.100 = the average brand across every category in the index.

Retail

Marketplaces & Resale

#Brand AttractionAffinityAttachment SummaryNamed in
1 Amazon: Attraction 114, Affinity 103, Attachment 129Amazon: Attraction 112, Affinity 103, Attachment 128Amazon 114112 103103 129128 Chosen, not lovedChosen, not loved 17%
2 Zalando: Attraction 108, Affinity 116, Attachment 118Zalando: Attraction 106, Affinity 117, Attachment 117Zalando 108106 116117 118117 Ahead on all threeAhead on all three 0%
3 Etsy: Attraction 110, Affinity 116, Attachment 111Etsy: Attraction 107, Affinity 117, Attachment 110Etsy 110107 116117 111110 Ahead on all threeAhead on all three 12%
4 1stDibs: Attraction 114, Affinity 116, Attachment 1041stDibs: Attraction 112, Affinity 117, Attachment 1031stDibs 114112 116117 104103 Ahead on all threeCredible, not first choice 2%
5 StockX: Attraction 113, Affinity 114, Attachment 104StockX: Attraction 110, Affinity 114, Attachment 103StockX 113110 114114 104103 Ahead on all threeCredible, not first choice 0%
6 GOAT: Attraction 110, Affinity 114, Attachment 104GOAT: Attraction 107, Affinity 114, Attachment 103GOAT 110107 114114 104103 Ahead on all threeCredible, not first choice 0%
7 Chairish: Attraction 108, Affinity 114, Attachment 108Chairish: Attraction 106, Affinity 114, Attachment 107Chairish 108106 114114 108107 Ahead on all threeAhead on all three 0%
8 Vestiaire Collective: Attraction 108, Affinity 116, Attachment 101Vestiaire Collective: Attraction 106, Affinity 117, Attachment 100Vestiaire Collective 108106 116117 101100 Credible, not first choiceCredible, not first choice 12%
9 Grailed: Attraction 110, Affinity 109, Attachment 104Grailed: Attraction 107, Affinity 110, Attachment 103Grailed 110107 109110 104103 Ahead on all threeCredible, not first choice 2%
10 Notonthehighstreet: Attraction 106, Affinity 109, Attachment 108Notonthehighstreet: Attraction 103, Affinity 110, Attachment 107Notonthehighstreet 106103 109110 108107 Ahead on all threeCredible, not first choice 0%
11 Invaluable: Attraction 108, Affinity 109, Attachment 101Invaluable: Attraction 106, Affinity 110, Attachment 100Invaluable 108106 109110 101100 Credible, not first choiceCredible, not first choice 5%
12 Auto Trader: Attraction 107, Affinity 103, Attachment 111Auto Trader: Attraction 105, Affinity 103, Attachment 110Auto Trader 107105 103103 111110 Chosen, not lovedChosen, not loved 0%
13 Poshmark: Attraction 106, Affinity 107, Attachment 104Poshmark: Attraction 103, Affinity 108, Attachment 103Poshmark 106103 107108 104103 Ahead on all threeCredible, not first choice 0%
14 Vinted: Attraction 101, Affinity 105, Attachment 104Vinted: Attraction 99, Affinity 106, Attachment 103Vinted 10199 105106 104103 Credible, not first choiceCredible, not first choice 35%
15 ASOS Marketplace: Attraction 101, Affinity 107, Attachment 101ASOS Marketplace: Attraction 99, Affinity 108, Attachment 100ASOS Marketplace 10199 107108 101100 Credible, not first choiceCredible, not first choice 5%
16 MusicMagpie: Attraction 100, Affinity 107, Attachment 104MusicMagpie: Attraction 98, Affinity 108, Attachment 103MusicMagpie 10098 107108 104103 Credible, not first choiceCredible, not first choice 2%
17 Catawiki: Attraction 106, Affinity 100, Attachment 101Catawiki: Attraction 103, Affinity 101, Attachment 100Catawiki 106103 100101 101100 Noticed, not returned toAverage on all three 3%
18 Vinterior: Attraction 106, Affinity 107, Attachment 97Vinterior: Attraction 103, Affinity 108, Attachment 96Vinterior 106103 107108 9796 Credible, not first choiceCredible, not first choice 0%
19 Mercari: Attraction 100, Affinity 107, Attachment 104Mercari: Attraction 98, Affinity 108, Attachment 103Mercari 10098 107108 104103 Credible, not first choiceCredible, not first choice 0%
20 eBay: Attraction 103, Affinity 96, Attachment 104eBay: Attraction 100, Affinity 97, Attachment 103eBay 103100 9697 104103 Relied on, not excitingAverage on all three 57%
21 Depop: Attraction 106, Affinity 101, Attachment 96Depop: Attraction 103, Affinity 102, Attachment 95Depop 106103 101102 9695 Noticed, not returned toNoticed, not returned to 28%
22 The Saleroom: Attraction 103, Affinity 103, Attachment 97The Saleroom: Attraction 100, Affinity 103, Attachment 96The Saleroom 103100 103103 9796 Average on all threeLiked, not chosen 8%
23 LoveAntiques: Attraction 100, Affinity 109, Attachment 98LoveAntiques: Attraction 98, Affinity 110, Attachment 98LoveAntiques 10098 109110 9898 Credible, not first choiceCredible, not first choice 3%
24 CEX: Attraction 95, Affinity 103, Attachment 104CEX: Attraction 93, Affinity 103, Attachment 103CEX 9593 103103 104103 Relied on, not excitingCredible, not first choice 0%
25 Reverb: Attraction 100, Affinity 107, Attachment 97Reverb: Attraction 98, Affinity 108, Attachment 96Reverb 10098 107108 9796 Credible, not first choiceCredible, not first choice 0%
26 Cardmarket: Attraction 95, Affinity 103, Attachment 104Cardmarket: Attraction 93, Affinity 103, Attachment 103Cardmarket 9593 103103 104103 Relied on, not excitingCredible, not first choice 0%
27 Rakuten: Attraction 100, Affinity 100, Attachment 104Rakuten: Attraction 98, Affinity 101, Attachment 103Rakuten 10098 100101 104103 Relied on, not excitingAverage on all three 0%
28 LiveAuctioneers: Attraction 101, Affinity 103, Attachment 97LiveAuctioneers: Attraction 99, Affinity 103, Attachment 96LiveAuctioneers 10199 103103 9796 Average on all threeLiked, not chosen 0%
29 OnBuy: Attraction 98, Affinity 96, Attachment 104OnBuy: Attraction 96, Affinity 97, Attachment 103OnBuy 9896 9697 104103 Relied on, not excitingRelied on, not exciting 3%
30 Selling Antiques: Attraction 95, Affinity 109, Attachment 94Selling Antiques: Attraction 93, Affinity 110, Attachment 93Selling Antiques 9593 109110 9493 Liked, not chosenLiked, not chosen 2%
31 Motors: Attraction 94, Affinity 96, Attachment 107Motors: Attraction 92, Affinity 97, Attachment 106Motors 9492 9697 107106 Relied on, not excitingRelied on, not exciting 0%
32 Ruby Lane: Attraction 94, Affinity 107, Attachment 97Ruby Lane: Attraction 92, Affinity 108, Attachment 96Ruby Lane 9492 107108 9796 Credible, not first choiceLiked, not chosen 3%
33 Easy Live Auction: Attraction 93, Affinity 93, Attachment 94Easy Live Auction: Attraction 91, Affinity 94, Attachment 93Easy Live Auction 9391 9394 9493 Behind on all threeBehind on all three 0%
34 Temu: Attraction 100, Affinity 66, Attachment 103Temu: Attraction 98, Affinity 66, Attachment 102Temu 10098 6666 103102 Relied on, not excitingRelied on, not exciting 5%
35 Gumtree: Attraction 88, Affinity 86, Attachment 80Gumtree: Attraction 86, Affinity 87, Attachment 80Gumtree 8886 8687 8080 Behind on all threeBehind on all three 10%
36 Preloved: Attraction 85, Affinity 89, Attachment 87Preloved: Attraction 83, Affinity 90, Attachment 87Preloved 8583 8990 8787 Behind on all threeBehind on all three 2%
37 AliExpress: Attraction 94, Affinity 62, Attachment 97AliExpress: Attraction 92, Affinity 62, Attachment 96AliExpress 9492 6262 9796 Relied on, not excitingBehind on all three 2%
38 Shpock: Attraction 85, Affinity 89, Attachment 80Shpock: Attraction 83, Affinity 90, Attachment 80Shpock 8583 8990 8080 Behind on all threeBehind on all three 0%
39 Bonanza: Attraction 81, Affinity 82, Attachment 90Bonanza: Attraction 79, Affinity 83, Attachment 89Bonanza 8179 8283 9089 Behind on all threeBehind on all three 0%
40 Facebook Marketplace: Attraction 84, Affinity 77, Attachment 73Facebook Marketplace: Attraction 82, Affinity 77, Attachment 73Facebook Marketplace 8482 7777 7373 Behind on all threeBehind on all three 18%
41 Wish: Attraction 71, Affinity 48, Attachment 73Wish: Attraction 69, Affinity 48, Attachment 73Wish 7169 4848 7373 Behind on all threeBehind on all three 0%

Indexed against the average of the 41 indexed marketplaces & resale brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 1,605 brands across 61 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 41 marketplaces & resale brands, measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Affinity

68-point spread · tracks being named -0.07
Zalando116
Wish48

The widest field of the three: this is where the category separates.

Attachment

56-point spread · tracks being named -0.12
Amazon129
Wish73

Real separation, but not the category’s defining contest.

Attraction

43-point spread · tracks being named 0.13
Amazon114
Wish71

The tightest of the three: most brands land close together here.

Where each brand stands

Each brand's three indices, summed up in a line: which drivers it is ahead on, which it is behind on, and the one to build next. A brand that is noticed but not returned to has a different problem from one that is relied on but not exciting.

Zalando: Attraction 108, Affinity 116, Attachment 118
Ahead on all three
Above average on attraction, affinity and attachment.
Zalando · Etsy · 1stDibs · StockX · GOAT · Chairish · Grailed · Notonthehighstreet · Poshmark
No driver is behind; protect the lead.
Catawiki: Attraction 106, Affinity 100, Attachment 101
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Catawiki · Depop
Build next: attachment
eBay: Attraction 103, Affinity 96, Attachment 104
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
eBay · CEX · Cardmarket · Rakuten · OnBuy · Motors · Temu · AliExpress
Build next: attraction
Vestiaire Collective: Attraction 108, Affinity 116, Attachment 101
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
Vestiaire Collective · Invaluable · Vinted · ASOS Marketplace · MusicMagpie · Vinterior · Mercari · LoveAntiques · Reverb · Ruby Lane
Build next: attraction
Selling Antiques: Attraction 95, Affinity 109, Attachment 94
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
Selling Antiques
Build next: attachment
The Saleroom: Attraction 103, Affinity 103, Attachment 97
Average on all three
Close to average on every driver.
The Saleroom · LiveAuctioneers
Build next: attraction
Amazon: Attraction 114, Affinity 103, Attachment 129
Chosen, not loved
Attraction and attachment are ahead; affinity trails behind them.
Amazon · Auto Trader
Build next: affinity
Easy Live Auction: Attraction 93, Affinity 93, Attachment 94
Behind on all three
Below average on attraction, affinity and attachment.
Easy Live Auction · Gumtree · Preloved · Shpock · Bonanza · Facebook Marketplace · Wish
Build next: attraction
Zalando: Attraction 106, Affinity 117, Attachment 117
Ahead on all three
Above average on attraction, affinity and attachment.
Zalando · Etsy · Chairish
No driver is behind; protect the lead.
Depop: Attraction 103, Affinity 102, Attachment 95
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Depop
Build next: attachment
OnBuy: Attraction 96, Affinity 97, Attachment 103
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
OnBuy · Motors · Temu
Build next: attraction
1stDibs: Attraction 112, Affinity 117, Attachment 103
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
1stDibs · StockX · GOAT · Vestiaire Collective · Grailed · Notonthehighstreet · Invaluable · Poshmark · Vinted · ASOS Marketplace · MusicMagpie · Vinterior · Mercari · LoveAntiques · CEX · Reverb · Cardmarket
Build next: attraction
The Saleroom: Attraction 100, Affinity 103, Attachment 96
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
The Saleroom · LiveAuctioneers · Selling Antiques · Ruby Lane
Build next: attachment
Catawiki: Attraction 103, Affinity 101, Attachment 100
Average on all three
Close to average on every driver.
Catawiki · eBay · Rakuten
Build next: attraction
Amazon: Attraction 112, Affinity 103, Attachment 128
Chosen, not loved
Attraction and attachment are ahead; affinity trails behind them.
Amazon · Auto Trader
Build next: affinity
Easy Live Auction: Attraction 91, Affinity 94, Attachment 93
Behind on all three
Below average on attraction, affinity and attachment.
Easy Live Auction · Gumtree · Preloved · AliExpress · Shpock · Bonanza · Facebook Marketplace · Wish
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Style & Aesthetic Attraction 6.8 1stDibs 10.0 7.0
Quality & Performance Attraction 6.9 1stDibs 9.0 6.0
Sustainability & Ethics Affinity 7.3 Etsy 9.0 6.0
Trust & Credibility Affinity 7.5 Amazon 9.0 6.0
Delivery & Fulfilment Attachment 6.3 Amazon 9.0 6.0

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Range & Availability Attachment 8.0 Amazon 10.0 3.0
Ease of Use & Onboarding Attachment 7.5 Amazon 9.0 3.0
Differentiation vs Sameness Attraction 7.4 Etsy 9.0 4.0
Boldness & Creativity Attraction 6.4 Temu 9.0 4.0
Innovation & Technology Attraction 6.6 Amazon 9.0 4.0

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 41 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.13
Affinity-0.07
Attachment-0.12

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it. The Vs all categories switch re-indexes the same scores against the average of every indexed brand across every category, so boards can be read against each other; the ranking inside a category is the same either way. Each category's own average, indexed against the whole index, is its place in the category table. The summary beside each brand describes where it stands on the three drivers against whichever benchmark is showing: above 104 counts as ahead, below 96 as behind.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.