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How AI wants fashion & clothing

John Lewis is the most desired fashion & clothing brand the answers name: Desire 77% of maximum, above indifference. 21% of the 33 brands rated sit above indifference; the rest leave the models indifferent. The category is most divided on values & integrity. The brand the answers name most often is Very, not the category's market leader.

33 brands rated · 19 named in the answers · 60 AI answers behind presence · rated by ChatGPT, Claude, Gemini

Attraction Standing out: seen as superior, magnetic and influential.
Affinity Belonging: tied to identity, values and legitimacy, not just specifications.
Attachment Being returned to: an emotional bond, a dependable experience, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (84 / 92 / 100 / 108 / 116)

Indices: 100 = the average brand in the same category.Indices: 100 = the average brand across every category in the index. Desire % and status are absolute and read the same either way.

Fashion & Clothing

Every brand, named first

21% above indifference · 79% indifferent · 0% below · 33 brands

#Brand Desire indexDesire %Status AttractionAffinityAttachment SummaryNamed in
1 John Lewis: Attraction 124, Affinity 132, Attachment 132John Lewis: Attraction 126, Affinity 127, Attachment 132John Lewis 129128 77% Above indifference 124126 132127 132132 Ahead on all threeAhead on all three 12%
2 Marks Spencer: Attraction 123, Affinity 132, Attachment 130Marks Spencer: Attraction 125, Affinity 126, Attachment 131Marks & Spencer 128127 76% Above indifference 123125 132126 130131 Ahead on all threeAhead on all three 20%
3 Tesco: Attraction 108, Affinity 118, Attachment 134Tesco: Attraction 110, Affinity 113, Attachment 135Tesco 120119 71% Above indifference 108110 118113 134135 Relied on, not excitingAhead on all three 8%
4 Next: Attraction 112, Affinity 119, Attachment 122Next: Attraction 114, Affinity 114, Attachment 122Next 118117 70% Above indifference 112114 119114 122122 Ahead on all threeAhead on all three 25%
5 Uniqlo: Attraction 117, Affinity 116, Attachment 118Uniqlo: Attraction 119, Affinity 112, Attachment 118Uniqlo 117116 70% Above indifference 117119 116112 118118 Ahead on all threeAhead on all three 3%
6 Sainsbury's: Attraction 103, Affinity 117, Attachment 127Sainsbury's: Attraction 104, Affinity 112, Attachment 127Sainsbury's 115115 69% Above indifference 103104 117112 127127 Relied on, not excitingRelied on, not exciting 13%
7 TK Maxx: Attraction 123, Affinity 96, Attachment 111TK Maxx: Attraction 124, Affinity 93, Attachment 111TK Maxx 110109 65% Indifferent 123124 9693 111111 Chosen, not lovedChosen, not loved 2%
8 ASOS: Attraction 112, Affinity 101, Attachment 110ASOS: Attraction 114, Affinity 97, Attachment 110ASOS 108107 64% Indifferent 112114 10197 110110 Chosen, not lovedChosen, not loved 7%
9 Zara: Attraction 120, Affinity 92, Attachment 107Zara: Attraction 122, Affinity 88, Attachment 107Zara 107106 63% Indifferent 120122 9288 107107 Noticed, not returned toNoticed, not returned to 8%
10 HM: Attraction 102, Affinity 96, Attachment 103HM: Attraction 104, Affinity 92, Attachment 104H&M 101100 60% Indifferent 102104 9692 103104 Average on all threeAverage on all three 10%
11 Primark: Attraction 110, Affinity 87, Attachment 102Primark: Attraction 112, Affinity 83, Attachment 102Primark 10099 59% Indifferent 110112 8783 102102 Noticed, not returned toNoticed, not returned to 12%
12 ASDA: Attraction 93, Affinity 97, Attachment 110ASDA: Attraction 94, Affinity 93, Attachment 110ASDA 10099 60% Indifferent 9394 9793 110110 Relied on, not excitingRelied on, not exciting 8%
13 Whistles: Attraction 97, Affinity 102, Attachment 96Whistles: Attraction 98, Affinity 98, Attachment 96Whistles 9898 59% Indifferent 9798 10298 9696 Average on all threeAverage on all three 2%
14 Very: Attraction 93, Affinity 96, Attachment 101Very: Attraction 94, Affinity 92, Attachment 101Very 9696 57% Indifferent 9394 9692 101101 Average on all threeAverage on all three 28%
15 Trutex: Attraction 83, Affinity 98, Attachment 83Trutex: Attraction 84, Affinity 94, Attachment 83Trutex 8887 52% Indifferent 8384 9894 8383 Liked, not chosenLiked, not chosen 3%
16 Matalan: Attraction 84, Affinity 90, Attachment 84Matalan: Attraction 86, Affinity 87, Attachment 84Matalan 8685 51% Indifferent 8486 9087 8484 Behind on all threeBehind on all three 5%
17 Boohoo: Attraction 88, Affinity 70, Attachment 83Boohoo: Attraction 89, Affinity 67, Attachment 83Boohoo 8080 48% Indifferent 8889 7067 8383 Behind on all threeBehind on all three 2%
18 School Trends: Attraction 74, Affinity 88, Attachment 75School Trends: Attraction 75, Affinity 85, Attachment 75School Trends 7978 47% Indifferent 7475 8885 7575 Behind on all threeBehind on all three 2%
19 Price Buckland: Attraction 70, Affinity 86, Attachment 76Price Buckland: Attraction 71, Affinity 83, Attachment 76Price & Buckland 7776 46% Indifferent 7071 8683 7676 Behind on all threeBehind on all three 2%
Rated but never named (14)

The models rated these brands when asked, but none of the category's answers named them.

#Brand Desire indexDesire %Status AttractionAffinityAttachment SummaryNamed in
— Boden: Attraction 115, Affinity 116, Attachment 112Boden: Attraction 117, Affinity 112, Attachment 112Boden 114113 68% Above indifference 115117 116112 112112 Ahead on all threeAhead on all three 0%
— COS: Attraction 104, Affinity 110, Attachment 102COS: Attraction 105, Affinity 106, Attachment 102COS 105104 63% Indifferent 104105 110106 102102 Credible, not first choiceAverage on all three 0%
— White Stuff: Attraction 104, Affinity 110, Attachment 98White Stuff: Attraction 105, Affinity 105, Attachment 98White Stuff 104103 62% Indifferent 104105 110105 9898 Credible, not first choiceAverage on all three 0%
— Joules: Attraction 107, Affinity 99, Attachment 101Joules: Attraction 108, Affinity 95, Attachment 101Joules 102101 61% Indifferent 107108 9995 101101 Average on all threeAverage on all three 0%
— Mango: Attraction 106, Affinity 101, Attachment 98Mango: Attraction 108, Affinity 97, Attachment 98Mango 102101 61% Indifferent 106108 10197 9898 Average on all threeAverage on all three 0%
— FatFace: Attraction 103, Affinity 105, Attachment 98FatFace: Attraction 104, Affinity 101, Attachment 99FatFace 102101 61% Indifferent 103104 105101 9899 Average on all threeAverage on all three 0%
— Schuh: Attraction 105, Affinity 100, Attachment 97Schuh: Attraction 107, Affinity 96, Attachment 98Schuh 101100 60% Indifferent 105107 10096 9798 Average on all threeAverage on all three 0%
— Phase Eight: Attraction 102, Affinity 99, Attachment 95Phase Eight: Attraction 104, Affinity 95, Attachment 95Phase Eight 9998 59% Indifferent 102104 9995 9595 Average on all threeAverage on all three 0%
— Monsoon: Attraction 102, Affinity 96, Attachment 91Monsoon: Attraction 104, Affinity 92, Attachment 91Monsoon 9696 57% Indifferent 102104 9692 9191 Average on all threeAverage on all three 0%
— Nutmeg: Attraction 88, Affinity 103, Attachment 87Nutmeg: Attraction 89, Affinity 99, Attachment 87Nutmeg 9392 55% Indifferent 8889 10399 8787 Liked, not chosenLiked, not chosen 0%
— River Island: Attraction 94, Affinity 88, Attachment 83River Island: Attraction 95, Affinity 84, Attachment 83River Island 8888 53% Indifferent 9495 8884 8383 Noticed, not returned toNoticed, not returned to 0%
— New Look: Attraction 85, Affinity 82, Attachment 81New Look: Attraction 86, Affinity 79, Attachment 81New Look 8382 49% Indifferent 8586 8279 8181 Behind on all threeBehind on all three 0%
— Pepco: Attraction 80, Affinity 80, Attachment 81Pepco: Attraction 81, Affinity 77, Attachment 81Pepco 8080 48% Indifferent 8081 8077 8181 Behind on all threeBehind on all three 0%
— Debenhams: Attraction 69, Affinity 79, Attachment 71Debenhams: Attraction 70, Affinity 76, Attachment 71Debenhams 7373 44% Indifferent 6970 7976 7171 Behind on all threeBehind on all three 0%

Indexed against the average of the 33 indexed fashion & clothing brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 2,582 brands across 67 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 33 fashion & clothing brands rated by the assistants in the latest weekly run; Named in is the share of 60 AI answers that name each brand.

Feature profile

What this category is rated on

The brands are most divided on values & integrity: John Lewis is rated 5.3 and Boohoo 1.8 on the 1–7 scale, a spread of 129 against the feature's usual spread (100 = as contested as usual). Against every category, fashion & clothing is rated highest on part of my routine (108) and lowest on values & integrity (90).

FeatureDriverCategory meanVs all categories
Perceived superiority Attraction 4.3/7 96
Emotional magnetism Attraction 3.9/7 106
Positive influence Attraction 4.6/7 102
Identity & belonging Affinity 3.7/7 97
Values & integrity contested Affinity 3.7/7 90
Trust & legitimacy Affinity 5.0/7 100
Emotional bond Attachment 3.8/7 93
Reinforced experience Attachment 3.9/7 99
Part of my routine Attachment 4.5/7 108

A feature's category mean is the average of its brands' ratings, 1–7. Vs all categories indexes it against every indexed brand across every category (100 = the average brand anywhere). The contested feature is the one the category's brands are most spread on, measured against how spread that feature usually is.

Stated vs revealed

Rated well is not the same as named

Across the 33 brands, how highly the models rate a brand when asked and how often their answers name it go loosely together (rank correlation 0.38).

Rated well, rarely named

  • Uniqlo70% Desire · named in 3%
  • Boden68% Desire · named in 0%
  • TK Maxx65% Desire · named in 2%
  • COS63% Desire · named in 0%
  • White Stuff62% Desire · named in 0%

Showing 5 of 9.

Named, not desired

  • Verynamed in 28% · 57% Desire
  • Primarknamed in 12% · 59% Desire
  • H&Mnamed in 10% · 60% Desire
  • ASDAnamed in 8% · 60% Desire
  • Zaranamed in 8% · 63% Desire

Rated well, rarely named: Desire above the category median, named in 5% of answers or fewer. Named, not desired: among the most-named quarter of the category, yet indifferent or below. A relationship inside one week's run, never a cause.

Model agreement

Where the models disagree

The models broadly agree on these brands (mean correlation 0.78 across 3 pairs: ChatGPT–Claude 0.77 · ChatGPT–Gemini 0.80 · Claude–Gemini 0.78). Still, 115 of 1,023 brand-statement ratings (11%) split by 2 points or more on the 1–7 scale, and the typical brand's Desire differs by 9 points between its most and least generous model.

BrandStatementRated highestRated lowest
COSUnique Gemini 6 Claude 3
NutmegDigital experience Claude 6 ChatGPT 3
NutmegInnovative Claude 6 Gemini 3
PrimarkGood reputation Gemini 6 Claude 3
PrimarkTrust Gemini 6 Claude 3

The widest 5 of 115 splits.

Across the whole index, on the same brands: Gemini rates +4.5 points of Desire % against its peers; ChatGPT rates −1.7 points of Desire % against its peers; Claude rates −3.0 points of Desire % against its peers. A generous model lifts every brand it rates, which is why scores are combined across models and indexed within the category.

Distinctive statements

What sets the leading brands apart

For the category's leading named brands, the glossary statements each is rated furthest above and below the category's average, in points on the 1–7 scale.

John Lewis
Above the categoryGood reputation +2.1, Trust +1.8, Peace of mind +1.8
Below the categoryGood value −0.6, Energised −0.1, Self-expression −0.0
Marks & Spencer
Above the categoryHealthy +2.3, Would miss it +2.2, Peace of mind +2.1
Below the categorySelf-expression −0.3, Good value −0.2
Tesco
Above the categoryLeader +2.6, Control +2.1, Simplify +2.0
Below the categorySelf-expression −2.0, Energised −0.7, Good feeling −0.4
Next
Above the categoryLeader +1.6, Simplify +1.4, Quality products +1.3
Below the categoryEnergised −0.4, Unique −0.3, Happiness −0.2
Uniqlo
Above the categorySimplify +1.4, Quality products +1.3, Sustainability +1.2
Below the categoryConnecting −0.6, Happiness −0.2, Self-expression −0.0

Method & limitations

Every week, ChatGPT, Claude and Gemini are each asked directly, the way a survey asks a respondent, to rate every brand in the category on the 31 statements of the Havas Science of Desire glossary, on the survey's own 1–7 agreement scale. Statements roll up to nine features and the three Drivers of Desire (a feature is the mean of its statements; a driver is the sum of its three features, out of 21; Desire is the sum of the drivers, out of 63). Each brand is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it — and the Vs all categories switch re-indexes the same scores against every indexed brand in the index. Desire % is Desire as a share of its maximum. A brand is above indifference when its Desire is above two-thirds of its maximum (42 of 63), below indifference at or under one-third (21), and indifferent in between. The summary beside each brand says where it stands on the three drivers: an index of 110 or more counts as ahead, 90 or less as behind.

These are the assistants' own ratings when asked. They are not a survey of people and not an endorsement, and they are not read from what the assistants happen to say in an answer: the answers to the category's unbranded consumer prompts are used only to count how often each brand is named, and as supporting evidence. Relationships between ratings and how often a brand is named are correlational. A brand is indexed only when all 31 statements have been rated in a run by at least two models, and a category needs at least 4 such brands to get a board. See the full methodology.