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Insurance · refreshed weekly

How AI wants car insurance

Car Insurance is decided on attraction: Zego indexes 115 there against LV= at 92, a 23-point spread. Zego holds the strongest overall profile at 107 — magnetic but unbought. But the brand assistants name most often is Admiral, not the category's market leader: being desired and being named are not the same measurement. Across these 9 brands, attachment tracks being named most closely (rank correlation 0.24).

9 brands · 60 AI answers · 110 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)
Insurance

Car Insuranceupset

#Brand AttractionAffinityAttachment Desire shapeNamed in
1 Zego: Attraction 115, Affinity 104, Attachment 101Zego 115 104 101 Magnetic but unbought 5%
2 Aviva: Attraction 105, Affinity 106, Attachment 107Aviva 105 106 107 Complete desire 18%
3 Saga: Attraction 99, Affinity 108, Attachment 103Saga 99 108 103 Quietly trusted 3%
4 Admiral: Attraction 102, Affinity 100, Attachment 99Admiral 102 100 99 Category default 23%
5 Hastings Direct: Attraction 99, Affinity 97, Attachment 98Hastings Direct 99 97 98 Category default 13%
6 Cuvva: Attraction 99, Affinity 91, Attachment 94Cuvva 99 91 94 Magnetic but unbought 3%
7 Dayinsure: Attraction 94, Affinity 97, Attachment 98Dayinsure 94 97 98 Habit, not love 5%
8 GoShorty: Attraction 94, Affinity 97, Attachment 98GoShorty 94 97 98 Habit, not love 7%
9 LV=: Attraction 92, Affinity 100, Attachment 101LV= 92 100 101 Habit, not love 12%

Indexed against the car insurance average of 9 brands (100 = the category), measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Attraction

23-point spread · tracks being named 0.18
Zego115
LV=92

The widest field of the three: this is where the category separates.

Affinity

17-point spread · tracks being named 0.13
Saga108
Cuvva91

Real separation, but not the category’s defining contest.

Attachment

13-point spread · tracks being named 0.24
Aviva107
Cuvva94

The tightest of the three: most brands land close together here.

The shapes AI leaves these brands in

Three indices make a profile, and profiles fall into recognisable shapes. A brand that is magnetic but unbought has a different problem from a habit nobody loves — and a different thing to build next.

Aviva: Attraction 105, Affinity 106, Attachment 107
Complete desire
Wanted, belonged-to and repurchased — the rare full spiral.
Aviva
Nothing obviously missing.
Zego: Attraction 115, Affinity 104, Attachment 101
Magnetic but unbought
AI admires it and forgets to recommend buying it again.
Zego · Cuvva
Build next: attachment
Dayinsure: Attraction 94, Affinity 97, Attachment 98
Habit, not love
Recommended for reliability and ease; nobody calls it exciting.
Dayinsure · GoShorty · LV=
Build next: attraction
Saga: Attraction 99, Affinity 108, Attachment 103
Quietly trusted
Legitimacy carries it; it is rarely named first.
Saga
Build next: attraction
Admiral: Attraction 102, Affinity 100, Attachment 99
Category default
Parity on all three: the safe answer, never the interesting one.
Admiral · Hastings Direct
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Boldness & Creativity Attraction 7.2 Zego 9.0 3.0
Differentiation vs Sameness Attraction 7.8 Zego 9.0 2.0
Innovation & Technology Attraction 7.8 Zego 9.0 2.0
Leadership & Momentum Attraction 7.7 Zego 9.0 2.0
Lifestyle Fit & Identity Affinity 7.0 Zego 8.0 2.0

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Heritage & Authority Affinity 8.5 Aviva 9.0 1.0
Ease of Use & Onboarding Attachment 8.3 Cuvva 9.0 1.0
Range & Availability Attachment 7.6 Aviva 8.5 1.5
Value & Pricing Attachment 7.8 Hastings Direct 9.0 2.0
Trust & Credibility Affinity 8.2 LV= 9.0 2.0

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 9 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.18
Affinity0.13
Attachment0.24

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average of every scored brand in its category — 100 is the category, 115 is fifteen per cent above it.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.