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Technology · refreshed weekly

How AI wants security software & vpns

Security Software & VPNs is decided on attraction: Have I Been Pwned indexes 112 there against Panda Security at 85, a 27-point spread. Bitdefender holds the strongest overall profile, indexing 111 against the category average: ahead on all three. But the brand assistants name most often is Microsoft Defender, not the category's market leader: being desired and being named are not the same measurement. Across these 34 brands, attachment tracks being named most closely (rank correlation 0.17).

34 brands · 60 AI answers · 510 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)

100 = the average brand in the same category.100 = the average brand across every category in the index.

Technology

Security Software & VPNsupset

#Brand AttractionAffinityAttachment SummaryNamed in
1 Bitdefender: Attraction 109, Affinity 110, Attachment 113Bitdefender: Attraction 116, Affinity 114, Attachment 115Bitdefender 109116 110114 113115 Ahead on all threeAhead on all three 28%
2 Have I Been Pwned: Attraction 112, Affinity 113, Attachment 108Have I Been Pwned: Attraction 119, Affinity 117, Attachment 110Have I Been Pwned 112119 113117 108110 Ahead on all threeAhead on all three 2%
3 CrowdStrike: Attraction 112, Affinity 106, Attachment 104CrowdStrike: Attraction 119, Affinity 110, Attachment 106CrowdStrike 112119 106110 104106 Ahead on all threeAhead on all three 3%
4 Norton: Attraction 104, Affinity 105, Attachment 109Norton: Attraction 110, Affinity 109, Attachment 111Norton 104110 105109 109111 Ahead on all threeAhead on all three 27%
5 VeraCrypt: Attraction 106, Affinity 110, Attachment 97VeraCrypt: Attraction 113, Affinity 114, Attachment 99VeraCrypt 106113 110114 9799 Credible, not first choiceCredible, not first choice 5%
6 7-Zip: Attraction 105, Affinity 110, Attachment 1017-Zip: Attraction 112, Affinity 114, Attachment 1037-Zip 105112 110114 101103 Credible, not first choiceCredible, not first choice 3%
7 BitLocker: Attraction 106, Affinity 106, Attachment 102BitLocker: Attraction 113, Affinity 110, Attachment 104BitLocker 106113 106110 102104 Noticed, not returned toAhead on all three 13%
8 FileVault: Attraction 106, Affinity 107, Attachment 102FileVault: Attraction 113, Affinity 112, Attachment 104FileVault 106113 107112 102104 Credible, not first choiceAhead on all three 10%
9 Ledger: Attraction 105, Affinity 106, Attachment 100Ledger: Attraction 112, Affinity 110, Attachment 102Ledger 105112 106110 100102 Credible, not first choiceNoticed, not returned to 5%
10 Bitwarden: Attraction 105, Affinity 103, Attachment 98Bitwarden: Attraction 112, Affinity 108, Attachment 100Bitwarden 105112 103108 98100 Noticed, not returned toNoticed, not returned to 3%
11 Sophos: Attraction 101, Affinity 99, Attachment 108Sophos: Attraction 107, Affinity 103, Attachment 110Sophos 101107 99103 108110 Relied on, not excitingChosen, not loved 3%
12 Cryptomator: Attraction 102, Affinity 103, Attachment 101Cryptomator: Attraction 109, Affinity 108, Attachment 103Cryptomator 102109 103108 101103 Average on all threeNoticed, not returned to 3%
13 Dashlane: Attraction 104, Affinity 99, Attachment 98Dashlane: Attraction 110, Affinity 103, Attachment 100Dashlane 104110 99103 98100 Noticed, not returned toNoticed, not returned to 3%
14 1Password: Attraction 104, Affinity 99, Attachment 981Password: Attraction 110, Affinity 103, Attachment 1001Password 104110 99103 98100 Noticed, not returned toNoticed, not returned to 3%
15 Google Family Link: Attraction 101, Affinity 101, Attachment 102Google Family Link: Attraction 107, Affinity 105, Attachment 104Google Family Link 101107 101105 102104 Average on all threeAhead on all three 8%
16 Trezor: Attraction 101, Affinity 106, Attachment 91Trezor: Attraction 107, Affinity 110, Attachment 93Trezor 101107 106110 9193 Credible, not first choiceNoticed, not returned to 3%
17 Malwarebytes: Attraction 100, Affinity 99, Attachment 98Malwarebytes: Attraction 106, Affinity 103, Attachment 100Malwarebytes 100106 99103 98100 Average on all threeNoticed, not returned to 5%
18 Microsoft Defender: Attraction 100, Affinity 97, Attachment 105Microsoft Defender: Attraction 106, Affinity 101, Attachment 107Microsoft Defender 100106 97101 105107 Relied on, not excitingChosen, not loved 35%
19 Cifas: Attraction 101, Affinity 102, Attachment 94Cifas: Attraction 107, Affinity 106, Attachment 96Cifas 101107 102106 9496 Liked, not chosenNoticed, not returned to 12%
20 ClearScore: Attraction 100, Affinity 99, Attachment 98ClearScore: Attraction 106, Affinity 103, Attachment 100ClearScore 100106 99103 98100 Average on all threeNoticed, not returned to 2%
21 Credit Karma: Attraction 100, Affinity 99, Attachment 98Credit Karma: Attraction 106, Affinity 103, Attachment 100Credit Karma 100106 99103 98100 Average on all threeNoticed, not returned to 2%
22 ESET: Attraction 98, Affinity 98, Attachment 104ESET: Attraction 105, Affinity 102, Attachment 106ESET 98105 98102 104106 Relied on, not excitingChosen, not loved 5%
23 F-Secure: Attraction 97, Affinity 99, Attachment 104F-Secure: Attraction 103, Affinity 103, Attachment 106F-Secure 97103 99103 104106 Relied on, not excitingRelied on, not exciting 2%
24 Experian: Attraction 97, Affinity 97, Attachment 100Experian: Attraction 103, Affinity 101, Attachment 102Experian 97103 97101 100102 Average on all threeAverage on all three 13%
25 Equifax: Attraction 97, Affinity 97, Attachment 98Equifax: Attraction 103, Affinity 101, Attachment 100Equifax 97103 97101 98100 Average on all threeAverage on all three 10%
26 Avast: Attraction 96, Affinity 94, Attachment 98Avast: Attraction 102, Affinity 98, Attachment 100Avast 96102 9498 98100 Relied on, not excitingAverage on all three 8%
27 Kaspersky: Attraction 98, Affinity 91, Attachment 97Kaspersky: Attraction 105, Affinity 95, Attachment 99Kaspersky 98105 9195 9799 Noticed, not returned toNoticed, not returned to 8%
28 AxCrypt: Attraction 94, Affinity 97, Attachment 97AxCrypt: Attraction 100, Affinity 101, Attachment 99AxCrypt 94100 97101 9799 Credible, not first choiceAverage on all three 3%
29 TransUnion: Attraction 96, Affinity 97, Attachment 98TransUnion: Attraction 102, Affinity 101, Attachment 100TransUnion 96102 97101 98100 Relied on, not excitingAverage on all three 10%
30 McAfee: Attraction 90, Affinity 89, Attachment 97McAfee: Attraction 96, Affinity 92, Attachment 99McAfee 9096 8992 9799 Relied on, not excitingRelied on, not exciting 20%
31 AVG: Attraction 92, Affinity 91, Attachment 97AVG: Attraction 98, Affinity 95, Attachment 99AVG 9298 9195 9799 Relied on, not excitingRelied on, not exciting 3%
32 Avira: Attraction 92, Affinity 91, Attachment 94Avira: Attraction 98, Affinity 95, Attachment 96Avira 9298 9195 9496 Behind on all threeNoticed, not returned to 3%
33 TotalAV: Attraction 88, Affinity 90, Attachment 101TotalAV: Attraction 93, Affinity 94, Attachment 103TotalAV 8893 9094 101103 Relied on, not excitingRelied on, not exciting 2%
34 Panda Security: Attraction 85, Affinity 86, Attachment 90Panda Security: Attraction 91, Affinity 90, Attachment 92Panda Security 8591 8690 9092 Behind on all threeBehind on all three 2%

Indexed against the average of the 34 indexed security software & vpns brands, so 100 is the category average and a brand is read against the rivals it actually competes with.Indexed against the average of every indexed brand in the whole index — 1,605 brands across 61 categories — so 100 is the average brand anywhere here and a number reads the same on every board. 34 security software & vpns brands, measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Attraction

27-point spread · tracks being named 0.12
Have I Been Pwned112
Panda Security85

The widest field of the three: this is where the category separates.

Affinity

27-point spread · tracks being named 0.05
Have I Been Pwned113
Panda Security86

Real separation, but not the category’s defining contest.

Attachment

23-point spread · tracks being named 0.17
Bitdefender113
Panda Security90

The tightest of the three: most brands land close together here.

Where each brand stands

Each brand's three indices, summed up in a line: which drivers it is ahead on, which it is behind on, and the one to build next. A brand that is noticed but not returned to has a different problem from one that is relied on but not exciting.

Bitdefender: Attraction 109, Affinity 110, Attachment 113
Ahead on all three
Above average on attraction, affinity and attachment.
Bitdefender · Have I Been Pwned · CrowdStrike · Norton
No driver is behind; protect the lead.
BitLocker: Attraction 106, Affinity 106, Attachment 102
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
BitLocker · Bitwarden · Dashlane · 1Password · Kaspersky
Build next: attachment
Sophos: Attraction 101, Affinity 99, Attachment 108
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
Sophos · Microsoft Defender · ESET · F-Secure · Avast · TransUnion · McAfee · AVG · TotalAV
Build next: attraction
VeraCrypt: Attraction 106, Affinity 110, Attachment 97
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
VeraCrypt · 7-Zip · FileVault · Ledger · Trezor · AxCrypt
Build next: attraction
Cifas: Attraction 101, Affinity 102, Attachment 94
Liked, not chosen
Affinity is its strongest driver; attachment is below average.
Cifas
Build next: attachment
Cryptomator: Attraction 102, Affinity 103, Attachment 101
Average on all three
Close to average on every driver.
Cryptomator · Google Family Link · Malwarebytes · ClearScore · Credit Karma · Experian · Equifax
Build next: attraction
Avira: Attraction 92, Affinity 91, Attachment 94
Behind on all three
Below average on attraction, affinity and attachment.
Avira · Panda Security
Build next: attraction
Bitdefender: Attraction 116, Affinity 114, Attachment 115
Ahead on all three
Above average on attraction, affinity and attachment.
Bitdefender · Have I Been Pwned · CrowdStrike · Norton · BitLocker · FileVault · Google Family Link
No driver is behind; protect the lead.
Ledger: Attraction 112, Affinity 110, Attachment 102
Noticed, not returned to
Attraction is its strongest driver; attachment trails behind it.
Ledger · Bitwarden · Cryptomator · Dashlane · 1Password · Trezor · Malwarebytes · Cifas · ClearScore · Credit Karma · Kaspersky · Avira
Build next: attachment
F-Secure: Attraction 103, Affinity 103, Attachment 106
Relied on, not exciting
Attachment is its strongest driver; attraction trails behind it.
F-Secure · McAfee · AVG · TotalAV
Build next: attraction
VeraCrypt: Attraction 113, Affinity 114, Attachment 99
Credible, not first choice
Affinity (identity, values, legitimacy) is its strongest driver.
VeraCrypt · 7-Zip
Build next: attraction
Experian: Attraction 103, Affinity 101, Attachment 102
Average on all three
Close to average on every driver.
Experian · Equifax · Avast · AxCrypt · TransUnion
Build next: attraction
Sophos: Attraction 107, Affinity 103, Attachment 110
Chosen, not loved
Attraction and attachment are ahead; affinity trails behind them.
Sophos · Microsoft Defender · ESET
Build next: affinity
Panda Security: Attraction 91, Affinity 90, Attachment 92
Behind on all three
Below average on attraction, affinity and attachment.
Panda Security
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Value & Pricing Attraction 8.0 7-Zip 9.5 3.5
Innovation & Technology Attraction 7.3 CrowdStrike 9.0 3.0
Differentiation vs Sameness Attraction 7.4 CrowdStrike 9.0 3.0
Leadership & Momentum Attraction 7.8 Bitdefender 9.0 3.0
Sustainability & Ethics Affinity 7.1 Have I Been Pwned 9.0 3.0

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Lifestyle Fit & Identity Affinity 6.7 Norton 7.3 1.3
Range & Availability Attachment 7.9 Norton 9.0 2.0
Ease of Use & Onboarding Attachment 8.0 Microsoft Defender 9.0 2.0
Customer Service & Support Attachment 6.5 Sophos 8.0 2.0
Reliability & Consistency Affinity 8.2 Bitdefender 9.0 2.0

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 34 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.12
Affinity0.05
Attachment0.17

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average brand in its own category — 100 is the category average, 115 is fifteen per cent above it. The Vs all categories switch re-indexes the same scores against the average of every indexed brand across every category, so boards can be read against each other; the ranking inside a category is the same either way. Each category's own average, indexed against the whole index, is its place in the category table. The summary beside each brand describes where it stands on the three drivers against whichever benchmark is showing: above 104 counts as ahead, below 96 as behind.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.