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How AI wants fitted kitchens

Fitted Kitchens is decided on attraction: DIY Kitchens indexes 129 there against MFI at 62, a 67-point spread. DIY Kitchens holds the strongest overall profile at 117 — complete desire. But the brand assistants name most often is IKEA, not the category's market leader: being desired and being named are not the same measurement. Across these 25 brands, affinity tracks being named most closely (rank correlation 0.76).

25 brands · 60 AI answers · 389 dimension scores · measured, never estimated

Attraction Standing out in the answer: named first, described as superior, magnetic and influential.
Affinity Belonging in the answer: tied to identity, values and legitimacy, not just specifications.
Attachment Staying in the answer: recommended again, dependable, easy, part of the routine.
AttractionAffinityAttachment Each whorl lights one ring per index threshold cleared (90 / 96 / 102 / 108 / 115)
Property

Fitted Kitchensupset

#Brand AttractionAffinityAttachment Desire shapeNamed in
1 DIY Kitchens: Attraction 129, Affinity 109, Attachment 112DIY Kitchens 129 109 112 Complete desire 5%
2 Worktop Express: Attraction 117, Affinity 117, Attachment 118Worktop Express 117 117 118 Complete desire 5%
3 IKEA: Attraction 117, Affinity 125, Attachment 105IKEA 117 125 105 Complete desire 13%
4 Magnet: Attraction 120, Affinity 120, Attachment 104Magnet 120 120 104 Complete desire 5%
5 Wren Kitchens: Attraction 126, Affinity 109, Attachment 105Wren Kitchens 126 109 105 Complete desire 8%
6 House of Worktops: Attraction 114, Affinity 117, Attachment 105House of Worktops 114 117 105 Complete desire 0%
7 Howdens: Attraction 105, Affinity 110, Attachment 105Howdens 105 110 105 Complete desire 10%
8 Screwfix: Attraction 97, Affinity 101, Attachment 118Screwfix 97 101 118 Habit, not love 2%
9 Drench: Attraction 112, Affinity 96, Attachment 101Drench 112 96 101 Magnetic but unbought 0%
10 Wickes: Attraction 104, Affinity 109, Attachment 104Wickes 104 109 104 Complete desire 10%
11 Tap Warehouse: Attraction 104, Affinity 96, Attachment 105Tap Warehouse 104 96 105 Performance brand 0%
12 BQ: Attraction 97, Affinity 109, Attachment 98B&Q 97 109 98 Quietly trusted 7%
13 Benchmarx: Attraction 104, Affinity 96, Attachment 96Benchmarx 104 96 96 Magnetic but unbought 0%
14 Leader Doors: Attraction 97, Affinity 91, Attachment 98Leader Doors 97 91 98 Habit, not love 0%
15 Direct Doors: Attraction 97, Affinity 93, Attachment 96Direct Doors 97 93 96 Magnetic but unbought 0%
16 Online Door Store: Attraction 97, Affinity 91, Attachment 96Online Door Store 97 91 96 Magnetic but unbought 0%
17 Selco: Attraction 87, Affinity 93, Attachment 104Selco 87 93 104 Habit, not love 0%
18 Toolstation: Attraction 87, Affinity 88, Attachment 108Toolstation 87 88 108 Habit, not love 0%
19 City Plumbing: Attraction 89, Affinity 93, Attachment 94City Plumbing 89 93 94 Fading 0%
20 Homebase: Attraction 89, Affinity 101, Attachment 89Homebase 89 101 89 Loved, not chosen 0%
21 Jewson: Attraction 87, Affinity 96, Attachment 94Jewson 87 96 94 Fading 0%
22 Plumb Center: Attraction 87, Affinity 96, Attachment 94Plumb Center 87 96 94 Fading 0%
23 Travis Perkins: Attraction 87, Affinity 96, Attachment 94Travis Perkins 87 96 94 Fading 0%
24 Victoria Plum: Attraction 89, Affinity 85, Attachment 94Victoria Plum 89 85 94 Fading 0%
25 MFI: Attraction 62, Affinity 69, Attachment 65MFI 62 69 65 Fading 0%

Indexed against the fitted kitchens average of 25 brands (100 = the category), measured across 60 AI answers in the latest weekly run.

Driver by driver

Where the category actually separates. A wide spread means assistants describe these brands very differently on that driver; a narrow one means it is table stakes.

Attraction

67-point spread · tracks being named 0.64
DIY Kitchens129
MFI62

The widest field of the three: this is where the category separates.

Affinity

56-point spread · tracks being named 0.76
IKEA125
MFI69

Real separation, but not the category’s defining contest.

Attachment

53-point spread · tracks being named 0.57
Worktop Express118
MFI65

The tightest of the three: most brands land close together here.

The shapes AI leaves these brands in

Three indices make a profile, and profiles fall into recognisable shapes. A brand that is magnetic but unbought has a different problem from a habit nobody loves — and a different thing to build next.

DIY Kitchens: Attraction 129, Affinity 109, Attachment 112
Complete desire
Wanted, belonged-to and repurchased — the rare full spiral.
DIY Kitchens · Worktop Express · IKEA · Magnet · Wren Kitchens · House of Worktops · Howdens · Wickes
Nothing obviously missing.
Drench: Attraction 112, Affinity 96, Attachment 101
Magnetic but unbought
AI admires it and forgets to recommend buying it again.
Drench · Benchmarx · Direct Doors · Online Door Store
Build next: attachment
Screwfix: Attraction 97, Affinity 101, Attachment 118
Habit, not love
Recommended for reliability and ease; nobody calls it exciting.
Screwfix · Leader Doors · Selco · Toolstation
Build next: attraction
BQ: Attraction 97, Affinity 109, Attachment 98
Quietly trusted
Legitimacy carries it; it is rarely named first.
B&Q
Build next: attraction
Homebase: Attraction 89, Affinity 101, Attachment 89
Loved, not chosen
Identity and values without superiority or habit.
Homebase
Build next: attachment
Tap Warehouse: Attraction 104, Affinity 96, Attachment 105
Performance brand
Superior and dependable, but it belongs to nobody.
Tap Warehouse
Build next: affinity
City Plumbing: Attraction 89, Affinity 93, Attachment 94
Fading
Below the benchmark everywhere; the answer has moved on.
City Plumbing · Jewson · Plumb Center · Travis Perkins · Victoria Plum · MFI
Build next: attraction

What assistants actually talk about

The sixteen dimensions underneath the drivers, scored 0–10 on how the answers describe each brand. Spread is the distance between the strongest and weakest brand: the widest are where a brand can still separate itself, the narrowest are the price of entry.

Where brands separate

DimensionDriverCategory avgStrongestSpread
Leadership & Momentum Attraction 6.1 DIY Kitchens 8.0 5.0
Boldness & Creativity Attraction 5.1 DIY Kitchens 7.0 4.0
Differentiation vs Sameness Attraction 5.9 DIY Kitchens 8.0 4.0
Heritage & Authority Affinity 7.2 Magnet 9.0 4.0
Quality & Performance Attraction 7.0 DIY Kitchens 8.0 4.0

Where everyone reads alike

DimensionDriverCategory avgStrongestSpread
Customer Service & Support Attachment 6.6 DIY Kitchens 8.0 2.0
Range & Availability Attachment 7.9 Screwfix 9.0 2.0
Ease of Use & Onboarding Attachment 7.0 Screwfix 8.0 2.0
Delivery & Fulfilment Attachment 6.6 Screwfix 8.0 2.0
Sustainability & Ethics Affinity 5.5 IKEA 7.3 2.3

Does desire track being recommended?

Rank correlation between a brand's driver index and the share of answers naming it, across the 25 indexed brands in this category. A relationship inside one run's answers — descriptive, never causal, and easily moved by a single brand at this sample size.

Attraction0.64
Affinity0.76
Attachment0.57

Method & limitations

Every week, each category runs a fixed set of unbranded consumer prompts against ChatGPT, Claude and Gemini. A separate model reads the answers and scores every brand named in them across 16 perception dimensions, 0–10. Those dimensions are grouped into the three Drivers of Desire from the Havas Science of Desire framework, and each brand's driver score is indexed against the average of every scored brand in its category — 100 is the category, 115 is fifteen per cent above it.

This measures how AI assistants describe brands in their answers. It is not a survey of people, and it is not an endorsement: the scores are a reading of machine-generated text at the time of the run, and relationships between drivers and how often a brand is named are correlational. A brand needs at least six scored dimensions in a run to be indexed, and a category needs at least four such brands to get a board. See the full methodology.